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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 278 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 16 Pro Max 256GB, particularly praising its excellent camera quality, impressive battery life, and overall performance. Many appreciate the larger screen size and find the phone easy to use and aesthetically pleasing. While some customers find the price to be high, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 278 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Loveeeeee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 13PRO & I must say I'm in love! Verizon has these on backorder but I was able to pick up in store thru Best Buy& the process was very easy down to switching my service over. Haven't had a chance to explore many of the features but the screen size is immaculate on top of the sound. Omg. Battery life so far I don't think is better than my 13PRO but it's not horrible . Anyways, Just buy it. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    New camera button worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my iPhone 16 Pro Max. I don’t notice a huge difference in size between my 15 Pro Max and the 16 Pro Max,. I was hoping there would be more of a difference. The 16 just seems to be marginally longer. My old case practically fits on it! However, the screen is phenomenal, battery life definitely seems to be extended, the phone is fast and I love the new features of iOS 18. My favorite part is the new camera button on the side. You wouldn’t think that already having the ability to slide the screen and open camera or changing the action button to camera would make this button so significant, but it’s placement makes it so easy to use in horizontal or landscape mode. The features associated with the button can be a little bit difficult to use (I.e - zoom, aperture, etc.), but like everything else on this camera, haptics can be customized. I believe with a few changes to suit the owner, those features with the camera button will also be considered a major highlight worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 16 Pro Max: The Ultimate Smartphone Experi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro Max is an absolute game-changer and a must-buy for anyone looking for the best smartphone experience. From its stunning display with unparalleled brightness and clarity to the lightning-fast performance powered by the latest A18 chip, everything about this phone feels premium. The camera system is simply next-level, offering incredible detail and vibrant colors, even in low light. The battery life is impressive, easily lasting a full day of heavy use. Plus, with new features like advanced AI integration and improved durability, it’s clear Apple has outdone itself. If you’re thinking of upgrading, this is the phone to get!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    New Apple IPhone 16 Plus Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Apple IPhone 16 Plus Max with the larger screen, plus faster sppe & more storage. I have always owned an Apple IPhone & will continue to upgrade to IPhones in the future. Despite each new model having a better improved camera, which is important with all the photos that I take, I still feel that Samsung has more robust brighter color photos, that win over Apple, but not enough to make me switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Phone 16 Pro Max: Speed, Power, and Premium Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the iPhone 16 Pro Max, and it’s been impressive. The Super Retina XDR display is incredibly sharp and smooth, thanks to ProMotion. The A18 Bionic chip makes everything lightning fast, from gaming to multitasking. Battery life easily lasts a full day, and fast charging is a bonus. The camera system is a standout, especially in low-light. The 50 MP main sensor and zoom features deliver excellent photo quality. The titanium frame gives it a premium feel without added weight. Overall, this phone is fast, sleek, and worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Edition of a wonderful product line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade my phone every 4-5 years, and the reason I can do so is that Apple's flagship always lasts and never disappoints. Honestly, no single feature warranted this upgrade but cumulatively it's noticeably better than my 12 pro max so here we are. You know iPhones, so you know if you want this or not already. The cameras are great, the device feels premium, and the UI changes year by year. Also, i've had this almost a year and the battery still lasts 30 hours easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Apple Iphone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, camera is great, performs well. battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great changes and functionality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I never realized how much was wrong with my other phone before I got this one. This seems so easy to use and things actually work the convenience of the new buttons to be able to get to your camera faster and the silence button takes a little bit to get used to, but it sure makes a difference. I love the larger screen minimal increase, but enough and the picture is just so clear so far everything I have tested it with has worked. Absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I had a Samsung and I decided to switch to the iPhone 16 pro max I enjoy it because it good battery saving and also is a good quality phone I love the new camera, videos I’m glad I choose to be apart of the iPhone crew.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Ultimate iPhone Experience – Five Stars

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro Max is hands down the most powerful and refined iPhone I’ve ever owned. From the sleek titanium build to Apple Intelligence integration, this phone feels like a serious step forward in both design and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a professional photographer, having a nice camera in my phone is a must. The features and quality of shots you can get are amazing on this phone. I upgraded from an 11 Pro Max, so the battery life is also much better. Sound quality when speaking into the microphone is also very clear and crisp, so if you’re a content creator, it’s really nice to have for on the go selfie videos. Other than that, it’s an iPhone. If you’ve had one before, you know what to expect. One other note, I’m so glad they got rid of the rounded edges. The phone feels so much more secure in my hands now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice camera and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 Pro Max feels super premium in hand. The camera is crazy good, like almost pro level. Battery last longer than my old one, but still not perfect. It’s fast but kinda gets warm sometimes. Bit expensive, but you’re paying for the brand too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 16 Promax 256

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new iPhone 16 promax. The camera is soooo much better than my 14. I also love the ability to personalize my Home Screen. I put all of my most used icons in the bottom. I also love the ability to change up the size & order of the control center. It’s fun being able to change up the color of the icons to your mood. I like having a button on the side rather than a switch for silencing. Having a usb c is nice … now I don’t have to have different cords for phone & iPad. Loving the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome apple 16 Promax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did perfect on this one specially with the camera. Large screen is what really made this stand out compared to the other 16 series. Definitely a must have. This is my first apple cell phone purchase and I did not made the wrong decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much innovation, keep your 15 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the iPhone 15 Pro Max, but I'm disappointed. The only noticeable difference is the camera button, which I rarely use. Otherwise, it's indistinguishable from previous Pro Max models. While reliable, its AI capabilities haven't met expectations. Furthermore, I've experienced persistent keyboard lag, a problem absent in previous models. A software update was anticipated to resolve this, but it persists. Apple needs to improve to maintain its competitive edge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall phone. Battery life, design, camera, and durability has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting a brand new phone and this was a great choice. Love the new processor and the larger screen is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like the speed of my new iPhone. I also am much happier with the quality of my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 3 out of 5 stars

    It’s rather mid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone I got for myself. 1st time Apple Ecosystem and I’m not impressed. The new camera button almost completely paralyzes the phone’s touch sensors. The use case (outside of games) is almost minimal. The storage costs an arm and a leg for anything above the entry-level. The only thing I do like about the phone is the display that’s made by Samsung, the seamless integration with other Apple devices, and the slightly better battery life

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Partner loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast and excellent camera quality! The titanium looks really nice in a clear case too!

    I would recommend this to a friend
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