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Apple - iPhone XS Max 256GB - Silver (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1559 reviews

97%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 31 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Best overall phone on the market

    Posted
    lamar310

    The iPhone XS Max combines a big OLED screen, great speakers, great cameras, great battery life, and blazing fast speed into the best user experience on a smartphone. For the record...I also own the Galaxy Note 9 as my business phone and it’s a great phone too with all the things I just listed for the iPhone. Where the iPhone stands out is software and Apple will support this phone with software updates for 5 years...the Note 9 is a 2018 phone running 2017 Android software and Samsung gives software updates for 3 years. I’ll list some pros and cons and also what the tech media won’t tell you. Pros: - battery life is all day - upgraded speakers get real loud - Face ID is faster - fast and smooth - Siri has been given shortcuts - upgraded cameras are just as good as Samsung cameras now and the front camera is better than the Note 9 front camera Cons: - expensive - slow speed charger - no headphone jack - it’s made of glass on the front and back. A case is almost mandatory especially if you are clumsy Bottom line...the iPhone and Galaxy phones are the best phones on the market right now. The iPhone is a step ahead because iOS gets frequent updates and starting with iOS 12 Apple actually sped up old iPhones and iPads which will allow users to keep their devices longer. An iPhone is now like a laptop and something you only need to upgrade once it breaks. The iPhone is also the ONLY smartphone that can stream all video apps in full screen. Android doesn’t have full screen built into the OS so video apps like HBO, Showtime, Cinemax, STARZ, Encore, and EPIC are all tiny on the Note 9...those apps are all full screen on the iPhone. Food for thought.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    IPHONE TO THE MAX!!!

    Posted
    iris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ve written previously about the iPhone 8 Plus and how fond I was of it. Now move aside iPhone 8 it’s time to take iPhone...to the Max. If you’ve owned a plus sized phone in the past then you’ll adjust to the XS Max just fine. If you’re moving up from the standard size, aluminium casing phones for the first time, it is a lot bigger and heavier than you may expect so I’d recommend seeing one in person before you part ways with around $2K. Reasons for its extra weight is the glass back for wireless charging, and stainless steel frame. As was the case with the iPhone X in 2017 the XS series design is very easy on the eyes. The full screen, minimal bezel design is a pleasure to view each day. The notch really isn’t that big a deal for me. It blends in, and let’s be real the status bar is all dead space anyway. The OLED display is superb. Colours are bold, bright and deep. Blacks are dark and inky. I only wish it was brighter though. The display is adequately bright but if you use any device outdoors you’ll find that screen brightness is essential to seeing a great pictures. As OLED technology continues to improve I’m sure this will change. This is my first device with Face ID and I’m very impressed. It works everytime. I have one pair of sunnies that the infrared scanner can’t penetrate and Apple did warn us about this, so I have to remove those glasses to unlock the phone with Face ID, however my other sunglasses and corrective eyewear are fine. It continues to adapt and learn my face in different conditions and angles. I don’t find it awkward to use; you don’t need to hold your arm out as if you’re taking a selfie for it to work and it recognises me laying down in bed with the phone vertical on my chest. The camera. Where do I even start. Every year Apple claims to make better and better cameras. They’re not wrong. Using this device over the summer holidays I’ve snapped some amazing shots with portrait mode which continues to improve. Videos are silky smooth at 1080 or even 4K 60fps. The front facing camera is blow away too with portrait mode as well. iOS is always adapting. It has come along way and there is a way to go yet. I love it’s simplicity and ease of use. As with all Apples products they just work. I really don’t have anything bad to say about the phone. Except the price. If this is the new trend with iPhones then I won’t be reviewing another phone for a while. Not until my arm and leg grow back so I can sell it to Apple again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Large Screen, Not for Single-Hand Use

    Posted
    Westy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded to the Xs Max from an iPhone 7 and the additional screen real estate is impressive. The camera with the optical 2x zoom is outstanding as well. Given the updates to iOS 12 along with the new A12 Bionic chip, this computer (not sure we can call it just a phone anymore) is fast and responsive. Face ID takes a little getting used to, as does not having a home button anymore. After a few days, however, the new "swipes" are second-nature and not obtrusive. The reasons for 4 stars (instead of 5) are two-fold. First, while this phone has a huge screen, you're paying a premium for it. At more than $1,000, this phone is the most expensive I have ever purchased. True, it replaces a camera, video camera, phone, portable device, etc., but that is still a lot of money. Second, if you have smaller hands, the size of this phone feels mammoth. Walking through the halls at work and sending a text with just one hand is a thing of the past for me. Even with the keyboard shifted to one side of the screen, I still find myself having to use two hands so that I do not drop this $1,000+ device. So, do you want the biggest screen and fastest processor in an iOS device, this is definitely it (if you can afford it and do not mind two-handed operation).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    1st and best iPhone for me

    Posted
    K185
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After years of being an Android user (through multiple carriers and devices), I finally decided to jump aboard the iPhone train. So far, the journey has been about what I expected. The device itself seems very well made and engineered. The display is superb (and the "notch" isn't even an issue), the overall size is comfortable, and functions well. There are some huge differences between Android and iOS, but so far all have been tolerable. Do I wish to have some features back? Sure! But sometimes, function over form is more important. The best thing and biggest difference for me is the battery life. I start each day with a full charge on the battery. With my previous Android device, I would be scrambling to recharge it before lunch time. With the iPhone XS Max, I'm now over 12 hours into the day and have more than 50% battery life left. (Although there hasn't been much more several calls and text messages, it is still a tremendous improvement). Also, I'm still trying to find substitutions for some apps I had from Google Play that aren't available in Apple's App Store. But overall, I'm glad I made the switch and hope I don't regret it later on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy Happy Joy Joy

    Posted
    KaeL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was mostly content with my iPhone X but always wished it was a little bigger. The XS Max fits the bill. Biggest iPhone screen ever but in the same body size virtually as the Plus models is exactly what I wanted. Excellent display. Face ID , which worked perfectly for me already appears to be faster and more accurate ( I didn’t have issues often with Face ID not working like some people say they have though so it’s just a perk of an upgrade versus an issue being fixed). Gold color is gorgeous. iOS 12 is great. Only negative I have come across is that the XS/XS MAX does not work with my Belkin stand charger. It constantly cycles as if it isn’t staying plugged in. Researched and found out that it is listed as not compatible. Not sure if Belkin will be able to address the issue or if it’s now just an accessory I can no longer use. Oh and for those that still need it you won’t get the headphone adapter included in the XS/XS Max package. You will have to purchase one if you need it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A joy to use, reliable, fast, great screen.

    Posted
    Kcir
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used an iPhone since the first one. Before that, I used an iPod since the first one. Before that, I used a Mac since the first one. So let's just accept I am well entrenched in the the Apple garden and that I am not going to compare this to an Android or something. I like the extra screen real estate. The phone is more fluid and faster than anything I have used to date, including a X. I get better reception than my X. The Battery is about the same (8-10 hours), which is a disappointment (my 6plus had a better battery life, 10-12 hours). The Face ID seems faster, but who knows, that may just because the overall phone experience seems faster. BTW, I find Face ID to be FAR superior to Touch ID. I love picking up the phone and it just works. Yes, the phone is expensive. Only you can decide if its worth it. For me, it was.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Bestbuy Purchase ever

    Posted
    Krishna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the best purchase I ever had, the product was in an awesome condition, it took like 5 mins to get to that decision, the team at BestBuy were very knowledgeable and their advice was spot on. I prefer buying from BestBuy than at apple store, there are many perks for buying at BestBuy if you are an elite member you get points for the purchase. About the product: This is the best phone Apple has designed to date, I know it is expensive but the price is worth it. Best camera, great battery life, with no almost zero bezels. Even it is impossible for Apple to beat this product next year. My only advice for people on the fence about buying this, BUY IT, you'll not regret your decision if you are ok with the big screen(which I love) go for iPhone XS Max, if not go for iPhone XS. Both are great phones. But whatever it is you are buying it from BestBuy..!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Zero regrets!

    Posted
    HokieSteve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded to the XS Max from a 7 Plus. the phone is virtually the same size but there is a huge difference in screen size. I'd thought about going w/ the smaller XS to experience a smaller phone, but at the last minute decided to go with the XS Max...a decision I definitely do not regret. The screen is enormous and beautiful - great to watch videos or TV. I find myself using my iPad less and less. I was also a little skeptical if I'd be happy with faceID vs the fingerprint sensor but my skepticism was unfounded. faceID is so easy to use and makes the overall experience much better. Only in very bright light have I had any issue and had to fall back to typing in my code, but even that has been rare. It is blazing fast, and with the awesome screen size and faceID, I could not be happier with this phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    iPhone XS Max

    Posted
    JordanGeneral
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I get a new iPhone every 2 years. I never get those so-called mid new releases. I laughed at the iPhone X when it came out and I seen it. This XS Max isn’t that. Trust me! This is why I only upgrade, every 2 years only! I told myself, if they don’t make any extreme changes, that I would be keeping my 7 Plus. I was the first to have the iPhone XS Max. Best Buy was giving them out at 8 AM. Before the cellphone stores. It’s a refreshing change. I’m just wondering, what took them so long? It’s extremely expensive though. Lots of improvements! Great phone. Apple has always been good at taking what’s out there and making it better!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    finally

    Posted
    Jerm256
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my xs max stupid name but I love the phone they apple finally made a "plus" phone and coming from the regular iPhone x its a nice upgrade if you have huge hands like myself battery life is hit and miss and unlike some people I haven't had any connection issues if your an iPhone person that wants a huge screen this is the phone for you and I came from a Galaxy Note 9 and its a great for if your an android person that said I have nothing bad to say about it I switched over because of my job . Pros 6.5 Screen with the same size as iPhone 8 plus LOUDSPEAKERS new color Waterproofing is IP68 CONS Big screen might be overwhelming battery life as I mention is hit and miss

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    VERY HAPPY

    Posted
    Happy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve waited 4 1/2 years for a new Apple phone upgrade. Been carrying around the original iPhone 6Plus, and didn’t care for the 7Plus or 8Plus because they were basically the same phone w/minor changes. I was waiting for an all-screen front from Apple. The first X didn’t impress me because, while the screen was as long as the 6Plus, it was narrower. And the phone was just HEAVY. Enter the XS Max. I love it. I’m so glad I waited. The screen is bigger, and it’s not as weighty as the original X - yet the entire outer body of the phone is the same size as my old 6Plus. So I don’t feel like I’m carrying too much. It is heavier than my old phone, but at least not as heavy as the first X. Not to mention, the camera, screen display, and many other perks are wonderful. Thanks Apple, it’s about time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything I could want

    Posted
    Fireballs33
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I absolutely love this phone. I haven’t have a bad time with this phone thus far...And it’s so much fun shopping around for cases. The camera is great for me. I love taking pics of my kids and myself. I watched a ton of unboxing vids and reviewing vids and it’s everything most has said. I purchased the Gold version and I’m in love with it. The screen is much bigger than my previous Android phones. The Face ID is very fast for me. It fits wonderful in my hands and I have small hands. Me personally, I don’t like bulky cases because I want to show off my new toy. If you’re like me and has a love/hate relationship between androids and IPhones, I would definitely choose this phone. It was time to change up my toy. Enioy!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Apple - iPhone XS Max 256GB - Space Gray

    Posted
    Ngoclan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry's best color accuracy, true blacks, and remarkable brightness.¹ Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance.² And iOS 12 – the most advanced mobile operating system – with powerful new tools that make iPhone more personal than ever.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect larger-sized iPhone

    Posted
    mjur0
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Coming from an iPhone 7 Plus, I was skeptical about purchasing this phone simply because of the notch and lack of Touch ID support. However, after using the product for a few months, all of those worries are gone and I could not be more pleased with this device. Face ID is incredibly responsive and according to Apple much more secure than Touch ID. In addition, the notch it something that you rarely notice and even when you notice it it's just part of the design - it doesn't interfere with the UI as I originally anticipated. If you love big iPhones, this is the phone to get. The iPhone 8 Plus can't hold a candle to the XS Max (coming from someone who owned a 7 Plus for a few years). The screen is much better, as is Face ID. Nice work, Apple.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Typical Apple Quality

    Posted
    Katpie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I don’t see huge differences between this model and my old iPhone 6 except there is no home button so you swipe to change screens. It’s a beautiful piece of technology. My online order with in store pickup worked well except that the guy at pickup counter was not friendly and when I asked about help to set up he just handed me a piece of paper with instructions. So then I had to go to a Verizon store and wait for a person who did only the minimum because he didn’t sell the phone. I’m still having problems with connecting the phone with the $500 watch that I also bought and it has. Even two weeks. If I had gotten help from Best Buy I would feel better about my experience. I should have just started with Verizon and maybe I would have gotten decent service there.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great camera, awesome res, great features

    Posted
    AMYF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The large format is great however with the defender Otter case this is very heavy and need to watch your wrist action, the camera takes beautiful photos, the animated animojes are awesome, resolution is amazing. However, the phone has many quirks that keep popping up, doesn't save sometimes with lightning cord, issues with right side button, etc. but each one gets resolved finally. The pluses outweigh negatives in size and beautiful picture. Downsize is also very big, hard to carry around. As a woman I take in a pocketbook, for a guy this may be a little too large to put in a pocket. But I love having the latest in technology and get more fond (and sometimes frustrated) each day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect iPhone

    Posted
    TomK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Since I upgraded from my old 5s to the current top of the line XS max I wasn't sure what I'd get that was new. So here are just a few that I noticed. Facial recognition is easy to set up and the phone now unlocks when I look at it. Amazing! The cordless charging is awesome. Battery life is a delight especially since my old phone was becoming hard to charge and drained in half a day. Best of all is the MAX size. It still fits in my pocket but I can type on the virtual keyboard if I want. It works smarter and faster. I love it. Just with it has been a bit less expensive... but when it's aid off it will be worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best iPhone Yet

    Posted
    Berg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded from the iPhone X to the XS Max because of the battery life upgrade and screen size increase. I'm on my phone a lot for business, and the screen size increase makes a dramatic difference. I also upgraded from the 64GB model of iPhone X and that also has helped as I was always running out of storage. Very impressed with the craftsmanship of this device, and also the fact that an official battery case from Apple was released. I was on a business trip and used my new phone as a hotspot for 3 hours in an airport, all day at a tradeshow, and was still at 80% charge with the battery case on there. It was nuts as my iPhone X would have needed two charges with that same usage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best iPhone Ever

    Posted
    Superstarmar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I contemplated getting the regular XS but compared screen size when playing video and for me the XS Max won it out! After having the iphone 5S , 6 and 7 plus now having the XS Max , I can honestly say the XS Max is the best iPhone ever. Its fluid and very easy to use. I personally like the size and the pictures are amazing. The battery could be a little better but nonetheless it still holds just enough juice until the next charge. The speaker is clear and antenna seems to get a better and clearer reception. Calls are clear and the overall feel is exceptional. I'd recommend the new iPhone XS Max to anyone looking for a new level of experience on the latest iPhone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    More Screen!

    Posted
    SaeS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Coming from the iPhone 8 Plus, I am very happy with the iPhone XS Max due to the screen real estate. In my opinion, this is an improved model of the 8 Plus since the physical size is nearly identical. As usual, navigation in iOS is smooth and consistent even with the newly released iOS 12. Personally, I don’t love the notch and wish it was excluded from this model, but you forget about it after a while. I had the previous iPhone X for a very brief time because it was just way too small for my hands. This is a fantastic incremental upgrade even at the steep asking price. The gold on this years iPhone is my favorite gold yet.

    I would recommend this to a friend