Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 555 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 555 reviews
  • Rated 5 out of 5 stars

    Great product for the long haul

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works with iPhone X just fine! Plus adds about 50% total battery to my iPhone throughout the day. Lasts me from 8am-7pm every night from 100% charge to 0% on the case

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery case stopped working after 3 weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery case stopped working after 3 weeks of use. I had purchased an open box battery case for the iPhone 10x from another retailer - I think callers Adorama. The case was defective and didn’t work. Thinking it would be better if I’d purchased a new unopened box case, I went with Best Buy. So disappointed it worked only for three weeks. When the case worked I didn’t bring have to charge it the entire day. Apple should never have released a defective product. I’ve been so disappointed with the lack of quality and innovation with Apple products. Tempted to switch to Android or Google phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case breaking down after a month!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this case for about a month. With everyday use it’s already breaking down and a part of the case is chipping away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Design

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced this case 2 times in 3 months due to lightning cable connectivity issues. This case is great when it works, however it doesn’t work 75% of the time. Very frustrating since it cost $129.99. Save your money and keep your phone charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Smart Battery is Smart!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery works as advertised. It keeps my phone charged for up to 48 hours. The battery case is not heavy and fits the phone with amazingly tight tolerances. It also charges wirelessly as well giving it great options for watching and charging the phone at the same time. It’s Apple, so you pay what you get for; a device that works as advertised but has a premium price. I for one think it’s priced appropriately for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longer Lasting iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Apple battery case! Provides the same protection as the Apple case. The extra battery life is great. I honestly can’t say how much extra “life” this battery provides my iPhone, but it lasts me all day with no worries - (I use to have to set the iPhone on battery saving mode if my battery got low and there was no way to charge my iPhone - no longer). I’m so happy with my purchase that I bought 2 more for my family too. On a side note, I travel internationally and there’s not always an available outlet when traveling abroad. I used to have an Otter Case with a battery backup, but Otter Case doesn’t make those cases for the iPhone X models. Too bad, their loss. Also, since this case is made by Apple, the case charges magnetically and sits perfectly in my lightening port charger too - the best of both worlds. I like to charge my iPhone in landscape mode so I can watch video while the iPhone and battery case are charging at the same time. Nice ! So if you need extra battery life, stop looking and get this case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but too expensive at MSRP

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my aging iPhone X. It only has a 87% max capacity now and it wasn’t always lasting until the end of the day. This case makes it easily last the day while also providing protection to the phone. Since this case is Apple branded and not third party, you are able to access data transfer through the case’s Lightning port without removing the phone. This comes in handy if you intend to use Apple CarPlay. I did have to return and get a replacement because at times the phone would lose charge while the case stayed at 100%. This accessory is too expensive and I only purchased it because I was able to get it on sale for less than half of MSRP. Don’t pay the full price. It’s absurd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and handy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter blows through battery every day, needing recharges all the time, so this case not only provides extra power, but also is protecting the phone as well. Bought on sale, so that's even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case and keeps phone charged for days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits my iPhone X perfectly. It was easy to install and has holes and buttons in all the right places. The first day I had it I charged it up to 100% and set out to see how long it took before it needed charging - almost a week - and it charged back up in just a few hours! It does add a bit of bulk and weight to the phone but it's not excessive and the added bulk actually makes the phone more comfortable to hold. It works with my wireless charger and also with the wired phone charger. As long as I give it a charge every few days I'll never run out of charge on my phone no matter what I'm doing with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works. But may reduce your battery health.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall. I like the case. A lot. It works very well at suppling power to my xs. I’ve used it for hours at work listening to music by Bluetooth and of course the occasional checking of Facebook and surfing and got it down to 75% in 8 hrs of use. Pretty nice to not need to run to the charger. Wireless charging is a plus. And seeing both charge levels is cool. Phone case is slicker than i would like. It does add some bulk and weight to the phone. But it’s not too noticeable in the pocket. It is noticeable in the hand. My only complaint though is i checked my batteries health before buying the case because i read that it diminished another reviewers battery. I was at 100%. A little over a week of use. Now my battery’s health is 97%. Still operating at peak performance but there is a definite drop that i can’t explain. I can’t comment as of yet if that decline will continue. I certainly hope not. Phone is only 5 months old so it may be normal battery performance drop. But i don’t think so. It does seem to be a repeated issue that i would consider before buying this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! I was on the fence about a battery case because of worries about weight and thickness. I was lucky enough to catch a short lived sale at BB and jumped on it because they have a great return policy. It keeps my phone charged even longer than I imagined. I have an iPhone X and it fits perfectly. It charges with both of my wireless chargers (home and car) and that is such a great asset. I also appreciate that it shows shows you the percentage of charge on both charger and phone batteries. It is lighter than I thought it would be and very easy to get in and out of pocket, purse slot, etc. I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to travel with it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for travel. I could carry a battery bank but it's a hassle when there is so much more going on. Of course it's interesting to see it charging all the time, but the battery can support it. Apparently the new batteries can tolerate this constant charging. It's awesome Apple construction and the weight isn't super heavy. I like the surface material for gripping it and holding on to it. The "bump" isn't too annoying, although I thought it would. It's easy to slip my phone in and out. I like that the power input is lightning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case way better than any other battery case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charge it at night with my iPhone I have the iPhone X by the way not the xs. It fits just fine. Keep my phone charged all morning and some afternoon with minimal use. With heavy usage including YouTube and video calls it’s gives out at noon o it fits just fine. Keeps my phone charged all morning and some afternoon with minimal use. With heavy usage including YouTube and video calls and gives up till noon. Keep in mind I start my day off at 5:00 AM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives the Xs the battery life it needs.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it...the battery on the Xs is a bit less than optimal. Enter the Xs smart battery case to give you the battery life you crave. More than doubles the phone's use, allows you to charge wireless or with a lightning cable while on the phone. Has a nice soft touch feel. Cons: well, it does add weight and bulk, but nothing horrible. And while the case does have a nice soft touch feel, it seems a magnet for gross. All in all - highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to extend your talk time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are use my phone all the time for work so I burn the battery down. This case has been a great addition. I give it a four out of five only because it’s a bit pricey, but that’s what you get with the Apple logo. Quality is great, little bit heavy, but the functionality is what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twice the Power

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is ideal for those that like the iPhone protection plus an extended battery life. It usually last me two days before I have to recharge on average daily business use. I use a wireless charger and takes me around six hours to fully charge both batteries or two to three hours using a wall plug charger. I hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case, even if bulky and heavy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and lots of features, even if it is over priced a bit. Heavy, but the weight is at the bottom of the phone and actually makes the phone more stable to hold while typing and using. Wireless charging, fast PD charging, integration with iOS. This is the best battery case to get if you were going to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for people like me who are terrible at remembering to charge their phone. Definitely recommend this product as it has provided me with a lasting battery life. The case itself is easy to install and has a nice feel. The only apparent cons are that the case is a little thick and makes the phone heavier but this does not bother me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far , So good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good . I have had this case for my iPhone X about 2 weeks . 0 issues thus far . I’ve rarely had to even use my phones battery because of this case . I honestly love it , probably will never buy another iPhone without this case . Enjoy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best battery case I’ve owned so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been reluctant to pay the $100+ Price tag for a phone case for a while. I’ve had other brand name battery cases and non-name brand and nothing comes close to the quality, reliability, and battery life of this case. I’ve owned it for a few months now and haven’t had any issues or complaints. Although not having the ability to turn the case on/off took a bit to get used to.

    I would recommend this to a friend