Customers love the excellent condition and superb camera quality of this pre-owned iPhone 11. Many also appreciate its performance and the competitive price. However, some customers reported that the battery life could be improved and noted the presence of minor scratches on some devices. The phone's color and functionality were also frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 218 reviews
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Nice quality! Take’s awesome photos
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new phone! My pictures I take are so clean and crisp. The size of the phone is just right. Not to big but not to small. Nice quality phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this phone !! Best Buy had the best customer service, the process was so simple & I got my phone was earlier than promised. I’m a customer for life !
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first time I got it it had problems but it got replaced! The second one came a bit dirty but it worked pretty good after I cleaned it and transferred my sim! My first purchase was a hassle to change though but it’s all good now
I would recommend this to a friend
Rated 5 out of 5 stars
My IPhone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter very love this phone . Very good to buy that.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product in excellent condition. Fast delivery. Clean clear screen no scratches at all. Back of the phone also clean no scratches or anything. Everything works perfect. Except me cuz I'm an android person.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Phone in 2022
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an awesome phone even in 2022 and doesn't really show its age. It is fast and should get updates for many years in the future. If you have more money a newer iPhone is a better choice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is in working condition. However, the screen is minorly damaged. It has a line running down the left side of the screen. For that reason alone, I wouldn't exactly call this "excellent" condition. Otherwise, the phone is great and looks new.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great battery life and always such a sturdy reliable phone. I have a toddler and a baby and the thing is indestructible (with the right cover of course). It was used but it’s pretty much new!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good condition, everything works great and there were only slight issues I noticed. The batter is significantly degraded, I just thought it would’ve been replaced before being sent out and there was crud or something stuck on the edges of the phone and camera. But other than that things have been going smoothly as I set up my new phone! I will update if there’s any problems.