Customer Ratings & Reviews

the phone came in funny packaging but when i opened it was indeed an iphone 12. i got the red one with 256gb. the battery health was actually kinda nice i'd say, it was at 86. it had about 2 minor scratches on the screen & back glass but arent noticable when the phone is on or off, only visible with flashlight. it had some paint scraped a little off around the aluminum but besides that, everything is perfectttt.

Just received it. It's nice. Battery health is at 94% which is good. Screen has a little scratch but it's alright.

The phone is excellent and the transition from an iPhone 7 to the 12 was way smoother than other iphone upgrades I have done in the past.I lost nothing and did not even have to use a computer. The Best Buy purchase experience was also very good

Good as a new one it has a few quirks but for the price it was for this preowned phone I love because I love iPhones!

Everything was in great condition, the iPhone didn’t have any scratches or dents, I was a little scared on purchasing but glad I did !!

I was VERY scared about buying it based on other reviews but when i got it it came in funny packaging but when i saw the phone IT WAS SO PERFECT And when i set it up i checked the battery it was perfect and theres nothing wrong with it no scratches or cracks im so happy i made this purchase:3

The new to us phone works great and is in very good shape. The battery is a bit worn (77%) but its holds a decent charge.

I received a perfect device, there are no scratches, the battery is great.

I know people prefer an iPhone with high capacity that why this iPhone came with 88 % battery condition.

The phone operates well and was in excellent condition. I had no issues installing my SIM to get service going. My only issue was the charging cable and plug provided were faulty so it wouldn’t charge and it also overheated easily.

It could be better and has broken on the phone my old to comparate with this one is better condition

Nice phone working pretty good. Had this phone before. Will definitely recommend.

Work great with no problems and is in great condition. Nice upgrade for my daughter who had a iphone 6. The employees were so nice to take the time helping us decide which iphone to get for her.

I was helped by a longtime Lady associate,who was most patient & knowledgeable,made for a most pleasant experience

Bought for my daughter she seems to like it everything has worked ok on it so far. Battery is good I think it works well. I gave a 4 start because I do not like how light it is like it’s made of nothing.

Speaker was busted. I had to trade my gf old phone as well too and it ended up being a bad gift. I just traded the phone from Best Buy to the Apple Store and just bought her a new one. Lost $300 in the process, and I didn’t get any compensation.

This phone has been great. Trying an apple after an android was nervous situation but this phone was a great choice. Works well. Battery is good. Very nice looking phone.

The refurbing obviously didn’t work and wasn’t tested before it was sold. No refunds after 10 days and it was a Christmas gift so it was not even activated by then. No help in store. They want to charge almost $300 to fix the broken phone they sold to me.

For a used iPhone 12 you really can't tell it's used I can see two small light scuffs but in a case you wouldn't know the storage is awesome I've had no hardware issues with the device and it arrived on time when it was ordered my only issue is the battery life is not that great but that's on me it did come with a new battery when I got it

Bought this phone for my son and he uses it daily. Great phone.