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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.5 out of 5 stars with 116 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and high quality of this pre-owned iPhone 14 Pro Max, praising its functionality and performance. Many appreciate the phone's ease of use and impressive camera. The attractive price point is also frequently highlighted as a positive aspect of the purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 116 reviews
  • Rated 4 out of 5 stars

    Good Phone. Charger died on the second day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going from android to an iphone. What I don't like is that it keeps saying that the storage is full. I din't have those problems with the android. Also the charger died on day 2 and I got really worried that something was wrong with the phone battery. I chaned the charger and it's working fine right now,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems brand new and is working perfectly for now. Hopefully it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new iPhone is in perfect condition very new, the service super excellent, I would recommend that my friends who can apply for the Best Buy card very easy and fast the process, the service super excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 5 out of 5 stars

    iPhone 14 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using this phone a month ago and I can say that I really enjoy everything about it. I would really recommend this phone due to its high quality cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Flawless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pre-owned Apple iPhone 14 Pro Max Deep Purple. It's an incredible phone, and it's flawless no scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition. Doesn’t even look like it had been used before ! I’m so glad I went this route of getting a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 5 out of 5 stars

    Iphone 14 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone good quality pictures ….!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone looks like new, no dents, ding or scratches on the iPhone. I was sceptical at first but now I can recommend to friends not to be scared. Works very well, only that battery capacity is 87%

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, the phone with excellent service, he arrived before the date;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14 pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone I am very happy with it payments are very accessible happy with my Purchase I recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blurry camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working fine but the front camera doesn’t work well, it seems blurry and with a purple color in it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 14 pro max purple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, you can’t tell it’s used I love it it’s looks like a new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like-New Performance & Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about buying a pre-owned iPhone, but this iPhone 14 Pro Max from Best Buy changed my mind completely. The device arrived in “Excellent” condition as described — not a single scratch or blemish. It looks and feels brand new. Performance-wise, it’s everything you’d expect from a flagship Apple product. The display is vibrant and buttery smooth with ProMotion, making everyday use incredibly responsive. The camera system is phenomenal — especially the low-light performance and cinematic video mode. I’ve used it for both work and content creation, and it hasn’t missed a beat. Battery life is impressive too — even as a pre-owned device, it easily lasts me all day with heavy use. Pair that with the fact that it’s unlocked and I can use it internationally, and it’s a no-brainer for the price. If you’re on the fence about pre-owned Apple devices, this is a great way to get premium tech without the premium price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Came in excellent condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone with a charging cable, looks like brand new. Iphone 14 pro max was easy to set up with apple cloud and easy to activate the e-sim card which took about 5 mins. Very easy and great phone would definitely recommend to anyone wanting to buy from bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 5 out of 5 stars

    iPhone 14 Pro Max silver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone so far works really good. It’s perfectly fine. The color is so beautiful. The camera quality is really amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, surely recommend. It's my first time using a iphone and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    iphone 14 pro max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works great! looked brand new and is still working great 6 months later. process was easy and so was delivery. great experience overall!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Iphone 14 pro Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 14 Pro Max for over a week now, and I’m very impressed. The performance is incredibly fast and smooth, whether I’m multitasking, gaming, or using demanding apps. The battery life easily lasts all day, even with heavy use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Esim or simless and broken box plus camera is too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this i phone 14 pro max Dec but the box is forcefully open. They dont even tell me that this phone is simless it means electronic simcard .camera is too slow .i need to return this ASAP

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Phone quality

    Rated 5 out of 5 stars

    iphone 14pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is in perfect condition and quality works very well

    I would recommend this to a friend
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