Customer Ratings & Reviews

in good conditions everting works perfect i recommend people to buy at best buy before u go some where eals

everything looks good as it was described. no current problems with the phone.

works smoothly and continues to work well. it’s an apple approved product

Great price for basically brand new opened box IPhone 16. The Customer Service I received to unlock it was so much fun with the workers. I want to go back just to find something else to purchase.

Clean & nice! Fast shipping. Came earlier than expected. Price was great too.

I honestly was nervous about buying an iPhone pre-owned, but this one surprised me. The performance is great, the battery health is 100% and there was literally only 1 charge cycle! Yay me. The body is flawless, no scratches, cracks or anything. The camera is pretty decent as well. Overall, I have to say this was a great purchase.

I purchased an unlocked phone because mine broke. The process was easy, and less expensive than going through my cell plan. Staff were nice and I feel that the phone is exactly what I was looking for!

It works amazing, even after being Open Box , the amount of charging cycles it had were so little, the battery was intact and the quality is as if you had it brand new. Would recommend if you want a budget friendly alternative and don't want to spend too much for a new phone.

I recently purchased the new iPhone 16 from Best Buy, and I couldn’t be happier with the experience. The staff was knowledgeable and helped answer all my questions before making the purchase. The checkout process was quick and smooth, and I appreciated how easy it was to set up the phone with their guidance. The iPhone 16 itself is amazing — super fast, the camera is crystal clear, and the battery life is noticeably better than my last model. I also liked that Best Buy had it in stock right away when other stores didn’t. Overall, excellent service and a fantastic product. Highly recommend both the iPhone 16 and buying from Best Buy!

Love the phone. Works great. Great color and camera quality

Works perfectly - all should consider purchasing a pre-owed item from Best Buy ... it's guaranteed!

I recommend it great phone It has good battery life and is unlocked—best of all, I recommend it.

This was a gift for my grandson who turned 16. It is an excellent phone with overall fantastic performance. The price was really attractive as well.

Its in excellent condition and working fine. Pick up was also very easy.

Very pleased with my purchase. I would recommend this product.

battery life is awesome! Perfect condition! no problems at all!

Excelent conditions works really good, high quality

I had been wanting this pink phone for a long while! Its so cute and is in EXCELLENT condition! It was actually my first time ever shopping at best buy, I got store credit with my trade in as well. 10/10 recommend.

The phone is like new, really excellent, it works perfectly and without scratches.

Normally I don’t buy preowned tech because a lot of people are irresponsible with it but this phone was in excellent condition when I received it and battery health was at 100%.