Customer Ratings & Reviews

We are really pleased with this new phone. Actually preowned but came in excellent condition. For a bit more we bought the 128GB which is well worth it!

Got it for my daughter and she loves it, this is her favorite phone for one reason or another! She has not wanted to upgrade it! The red coloring is flawless! It's small and easy to handle!

Very nice, like news. It processes very fast and look like new phone.

After a bad used and refurbished phone elsewhere this exceeded my expectations and beyond! This phone looks and acts as if it’s BRAND NEW! I highly recommend. As far as I can see there’s no scratches.

Phone looks okay. There are a lot of scratches around the bezel of the camera. Frankly, i'm disappointed about the amount of crud that is built up in the speaker, and kind of expected it to be cleaned before it was sent. Also, it seems like it was just thrown in the box without any care and sent in a bag with no padding.

Bang for your buck. A little expensive compared to other sellers but you get the benefits of buying from Best Buy

Junk bought for a Christmas present, phone quit working jan 25. Turned off and never came back on.

This purchase is exactly what I was expecting and what I needed. Setup was easy and even getting it assigned to my old phone plan was easy as well. Phone was in immaculate condition, the battery does go fast but I think that is an issue with this model of phone. I am satisfied.

I bought this one for my friend. This is the second unlocked iPhone SE, second generation (2020) I have purchased from Best Buy. It’s a great value to purchase one slightly used for a reasonable price without being tied up with a contract for a new phone. It’s a great choice, updated version of the old iPhone 6. Small enough for my small hands and it fits comfortably in the front pocket.

Phone delivered in very good condition. The battery performance is similar to the damaged-screen SE (20) that I replaced, indicating it did not come w/ a new battery. Thus, the good rating as this is fair value for price paid.

The Bad: Battery life is depleting pretty quickly. The charge lasts an ok amount of time, however, if you look at the overall battery life you can see it depleting rather quickly over time (months). That is a little disappointing. In addition, it sometimes has issues with mobile data. That could be due to my carrier but I thought it was worth mentioning. The good: Considering the phone is two years old and updates are still rolling out for it, I'm happy. It is much better than the Google Pixel 3a I had previously. Bigger screen, better OS, and most importantly a better camera.

Phone is ok, but my son has had some issues with the haptics and battery life is not great. Its an upgrade from his iphone 7, but will probable have to upgrade him within a year or so.

Phone was in good overall condition; battery life was at 87% which is pretty low but overall condition of phone made it worth it in my opinion.

Have only had for just over a week, so hard to give a comprehensive review. Was worried about buying a refurbished item, but have been pleasantly surprised so far. Phone in good condition and working well. Could not find this exact phone new contacting multiple cell phone carriers, so Best Buy having this was a fantastic find.

This is the second Refurbished Unlocked IPHONE I’ve purchased from Best Buy. I’ve had good service. No problems with startup or issues. Someone else paid the full price. I’m happy!

I just did not want to spend a lot of money in a new phone, as long as my kid is in middle school where he is not allowed to use a phone and at home, strong wi-fi is available. This pre-owned handset arrived in perfect working conditions and as it runs using the latest iOS, all features of newer phones are available. As it is unblocked, was easy to activate under our family plan.

Grate new year gift in good contition works perfect

everything as expected great refurbish, bang for the buck

This phone works great and was affordable... aside from packaging, I never would have known it was preowned. Very good value!

Love the size of this phone, Touch ID, Awesome buy.