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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $279.99

Customer reviews

Rating 3.7 out of 5 stars with 18 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.1 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers have good things to say about the pre-owned iPhone 12, particularly its build quality. Many customers have commented that the phone is in very good condition despite being pre-owned. There were no negative comments found in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    My iPhone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a phone from Best Buy and I can say is Good for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone overall, only downside is that the battery dies faster that the other iPhones I had purchased before.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone randomly buzzed really loudly, the battery life is real short and the touch on the screen is not the best.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Scuffs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item has several scuffs on the side so it does not meet the excellent criteria

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 2 out of 5 stars

    Product works, wrong specs, delivery stressful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a USB C charging port as expected. Best Buy ships through FedEx and does not allow customers to switch to pick-up at FedEx office options, leaving packages vulnerable to porch theives. The phone itself works well, decent battery life, easy set-up, very good condition for being pre-owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certified refurbish is just as good as a brand new phone. If you are not able to get a NEW phone then I recommend you get a certify phone working as brand new! I have purchased multiple refurbished items and at last a very long time

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Very pleased customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is like new bought it for my son he loves it and because it's a step up from his previous iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on how the product look right of the back almost new well taken care of no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! Arrived in awesome condition and has not disappointed! Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for phone that is fully working and looks bran new. it got delayed for a few days but thats not bestbuys problem. Would recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work not turning on had to take it to apple store and pay more at the end had to pay more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 refurb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks and acts like new, except it does not hold its charge as well as my old phone, which is a Samsung. Great value, fully able to update with current iOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for great price. No issues and looks good as new

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had to update but got stuck on update and then started malfunctioning until you couldn't swipe the screen to even unlock the phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recibido

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen servicio , entrega puntual y disfrute total al día

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and my granddaughter loves her new phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone stopped working after 2 weeks couldnt connect to wifi or nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FACE ID does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FACE ID is not working, problem withTruedepth cam !

    No, I would not recommend this to a friend
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