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Customer Ratings & Reviews

Your price for this item is $194.99

Customer reviews

Rating 4.3 out of 5 stars with 919 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 919 reviews
  • Rated 4 out of 5 stars

    Econmical phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is very valuable today and definitely achieves what you need when iOS is needed. I would definitely recommend this phone at this price point for those needing a simple iPhone to get the job done. The thin size of the device is convenient but the sacrifice is a little difficulty typing and navigating through three apps compared to modern phones

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    well-represented.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed an iphone for certain apps that are not available on android. This is perfect for that need. The phone I got is indeed in like-new condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still holds up, small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really an Iphone guy but needed one for a small project, its worked great and i still use it from time to time. With its small size it seems perfect for a kid if you want to get them a phone without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is excellent. Easy to use. Didn't even need the instructions to upload songs. Will buy again if this breaks down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works and looks like new it came with all necessary instructions and proper description

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very good condition. Works particularly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Certified iphone se

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Positive Aspects:** - **Transfer Data**: Transferring data to the iPhone SE was seamless and hassle-free. The process was straightforward, allowing me to quickly access all my important files and apps. - **Display**: The Retina HD display is crisp and clear, making it a pleasure to use for both work and leisure activities. The 4.7-inch screen size is perfect for one-handed use. - **Battery Life**: The battery life is impressive, easily lasting throughout the day with moderate usage. It's great to have a phone that doesn't need constant charging. - **Ease of Use**: The iPhone SE is incredibly user-friendly. Navigating through the interface is intuitive, and I've had no issues adapting to it. Overall, the certified used iPhone SE is a fantastic choice for anyone looking for a reliable and affordable smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone se

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent whenever I need a phone I’m buying it from Best Buy forsure

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we've bought a pre-owned phone. It was purchased for our teenage daughter whose Google Pixel 4 phone died. So far, after a month of use, everything has worked fine and there have been no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these I was a little hesitant on buying them because of being restored, but quickly found out that they are no different. Both work amazingly and no scratches you couldn’t even tell they were restored.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone SE was a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable to iPhone 8. Using iPhone 8 before, SE provides the same service. Battery had some glitches as it failed to last for many hours but it self resolved with total discharge and recharge. One other glitch is that it froze and no longer started with full battery. It started with charger on and never repeat the issue.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very solid- great value for an iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone SE in 2023, and it's very solid. The phone came in great condition, and it does everything you need an iPhone to do. If you are looking to save money and buy a solid iPhone, I'd recommend this one. The value for how much it's worth is really spectacular. The one thing to note, is that the battery life on these phones isn't spectacular at this point due to how old they are, at least from my experience. I use my phone probably an average amount throughout the day, and it generally dies close to the end of the day, between 8:30pm-10:30pmish. It's just enough battery to last me the whole day. Highly recommend this iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What I could afford with quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised it works perfectly, easy to navigate, size fits my palm. Salesman was terrific!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery was under 80% to start, wish i would have checked - i would have tried finding one higher.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    It’ll do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little phone. Great burner phone. If you can’t bring yourself to join the android gang. Camera is decent obviously can’t keep up with the latest. And it can be a bit slower at times but honestly hasn’t been an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phones=new headaches!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had iPhones in over 20 years, so it’s taken some time to get used to the differences from Android phones. Now that we are more used to them we are really pleased with them. The best part was the help we received from Alana when we bought them. She was knowledgeable, patient and very helpful, answering all our questions and making certain we knew when she was available for any questions we had. She put us at ease with our new phones and let us know she was happy to assist us, the kind of employee you really want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and would highly suggest and use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don’t Hesitate!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a refurbished iPhone it looks brand & new operates perfectly fine …don’t hesitate to purchase. I would do it all over again with Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone for Safety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize this is a very old phone model but it was imperative I replace my husband's old phone with one similar to his 8. He has Alzheimer's and his ability to use his phone is becoming more and more limited. i use it mainly as a GPS device in case he wonders off - he never leaves without his phone in his pocket. Good thing for now! My only complaint is I'm not convinced the battery is new or was replaced when refurbished. The charge doesn't last over 20 hours with a full charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Replacement of damaged I-phone SE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used Apple SE2nd Generation fulfilled all the needs that my damaged phone had provided. Some of the software appeared to be more current than what I had been using. Best Buy owes their thanks to a T-Mobile employee that recommended this used product to me as an economnical way of replacing a damaged phone.

    I would recommend this to a friend
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