Customer Ratings & Reviews

We haven’t had iPhones in over 20 years, so it’s taken some time to get used to the differences from Android phones. Now that we are more used to them we are really pleased with them. The best part was the help we received from Alana when we bought them. She was knowledgeable, patient and very helpful, answering all our questions and making certain we knew when she was available for any questions we had. She put us at ease with our new phones and let us know she was happy to assist us, the kind of employee you really want.

The staff person was extremely helpful and went above and beyond usual expected customer service, to ensure this phone's compatibility with Visible phone service. I bought the phone so my mother (in bad shape and in a nursing home 90 min. from my home) will have ability to call me, family, and friends. I am in 4th stage cancer myself with my own health issues prevent me from visiting as much as I would like to, so I am very appreciative of your staff's extra help.

works like new. i have been using it as a work phone and its my second preowned phone from best buy and i am satisfied. great for if you need a secondary phone even to use it as your primary phone.

I really love my phone . It had great battery life. It fits comfortably in pockets. The phone has a lot of features that are easy to install on the app. The camera is also very nice . Clear pictures and the ability to see everything from a far . I just love my phone . I wouldn’t trade it for anything.

Worked like it should. Battery drains pretty quickly but aside from that, would recommend

I have bought a pre-owned iphone 12 from Amazon and it had exceeded number of accounts allowed on the phone so I ended up having to return it to Amazon. I came to Best Buy and after explaining my need to the guy at the counter he immediately found this pre-owned iphone se for me and is in perfect condition and I was able to add my account with no problem. My only complaint is that Best Buy charges $40 to set up the phone which in my opiono is not very senior friendly. Maybe Best Buy could offer a discounted senior fee?

Product arrived on time and is fully functional in good condition. Battery life is so so but not abysmal (as expected for a 2020 model iPhone). Good for a secondary/back up phone which was the purchase intent.

Not bad for a used phone. Would prefer that they weren’t so much money being used but am happy I purchased it

Comparable to iPhone 8. Using iPhone 8 before, SE provides the same service. Battery had some glitches as it failed to last for many hours but it self resolved with total discharge and recharge. One other glitch is that it froze and no longer started with full battery. It started with charger on and never repeat the issue.

I realize this is a very old phone model but it was imperative I replace my husband's old phone with one similar to his 8. He has Alzheimer's and his ability to use his phone is becoming more and more limited. i use it mainly as a GPS device in case he wonders off - he never leaves without his phone in his pocket. Good thing for now! My only complaint is I'm not convinced the battery is new or was replaced when refurbished. The charge doesn't last over 20 hours with a full charge.

Great overall it’s just a little slow, overheats, battery not all that great but other than that works just fine.

Great phone, renewed/restored to near perfection condition. Priced reasonably. Only reason i gave 4/5 was because it didn't come with any documentation or charging block.

Perfect condition and works perfect. One year later and still working fine

bought a SE I Phone best price anywhere, service is always top notch

Great phone for my daughter. Low priced, and still works very well for the age of the phone. Easy parental controls to put in place. Highly recommended for younger kids as a phone.

Incredible Product! Would Recommend For People Wanting A Good Phone For A Lower Price. $200 Is A Steal. It Comes With Apple TV, Apple Music, And Apple News Subscriptions. Something You Should Buy For A Kid Or If You Want A High Functioning Phone For A Low Price. Thank You Apple For This Phone And BB For Great Shipping.

Bought this used iPhone SE 2 generation it works great and looks great.

Bought this phone to replace an old iPhone 6. The price to performance is great! Though the phone is primarily used for the more basic features. If you are looking for gaming and using it a lot for more intensive apps, you may want to go with something a little newer.

Great product works and looks like new it came with all necessary instructions and proper description

Bought this for a relative that had an Iphone 6 with a battery that lasted minutes instead of hours. It is in very good shape, no scratches of external damage. It setup to the service provider with no issues. Good alternative to spending the money on a new phone!