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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 960 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 960 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this used iPhone SE 2 generation it works great and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent....exceeded my expectations...Like NEW, no issues no problems

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Like new and perfect for smaller or weaker hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smaller phone for hands that are not strong, as mine with carpal tunnel syndrome. All the same features of great camera, memory, and function! This pre-owned is perfect, like new! Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect cheap Apple phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy to set up. Definitely had the end user in mind. Battery is fine. I was worried by other reviews. The camera seems to drain the battery. That's the tradeoff for good pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone se

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent whenever I need a phone I’m buying it from Best Buy forsure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable and cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift to upgrade my mom to a more current gen of phone. She had a 8-10 year old phone that was finally on it's last legs. This has been a much needed upgrade, it's not the flashiest but it's enough for what she needs and she is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone se

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies quick but other than that it came like new

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Processor speed

    Rated 3 out of 5 stars

    Okay, wouldn’t buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. No visible damage. However, functionality wise it’s average. Battery isn’t at full health (80%). Some sluggish / glitching when attempting random things like selecting a GIFs, switching apps.. you can tell it won’t last long but I guess it’ll do for now. My sound sometimes just stops working, very annoying. Have to turn the mute button on and back off for it to come back on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Buying a used phone a great option vs buying new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came with the phone, charging cord and plug. It has worked great and saves a lot of money vs buying a new phone. I did have one issue with one of the phones not charging. I took it 2 Best Buy geek squad and they cleaned out the port. There was a ball of lint in the charging port

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Don’t leave without a charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great EXCEPT for the battery life! If I’m using the phone for ANY REASON, wether it be playing a game, or participating in an anger fueled debate via text, or just listening to music; the batter goes from 100% to 10% in a little over an hour I’m pretty sure! Very annoying. But I suppose they had to cut cost somewhere to make this phone so much cheaper. I would much rather sacrifice long battery life before I would sacrifice speed or performance! So overall I’m very happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Tired of charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I think I may have made a mistake in buying this phone (an SE). My old phone was always needing a charge. I thought this phone would be different. I like the phone except it doesn’t keep a charge. I’m having to charge it every morning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery was under 80% to start, wish i would have checked - i would have tried finding one higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and affordable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and the fact that it is one of the newest versions that still has the home button. Easy to handle and in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect starter phone for my kids. I love iPhones and this didn’t hurt my pockets at all.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone in great working condition. Only downside is that the battery is old and works at 78% capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as a replacement phone as she broke her old one. Works exactly as her old phone and we've had no issues with it. Great value for the price. Looked like it was brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery a bit worn down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was dead on delivery and seems to wear down faster than expected but shell and screen were in amazing condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Wanted to get something used and set up on mint mobile. Phone works great. Service was great at the store, they even had the mint mobile SIM card available for purchase which made everything even easier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy to Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to buy refurbished but didn't want to spend $$$ on new phone. This one is working better than my old phone, holds the charge longer and doesn't seem to have any problems at all, or at least none have showed up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonable Apple cell Per-Owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price if you want to save money bought this one for our granddaughter as her first cell, it is amazing and an apple WOW just like the "Jones" she felt. LOL Thanks.

    I would recommend this to a friend
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