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Customer Ratings & Reviews

Your price for this item is $340.00

Customer reviews

Rating 4.2 out of 5 stars with 53 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance of the iPhone 14 Plus 128GB (Unlocked), noting that it works perfectly fine. The camera quality and screen are also well-received. There are no negative aspects mentioned about this phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 53 reviews
  • Pros mentioned:
    Battery life, Condition

    Rated 4 out of 5 stars

    Good enough, is functional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition of the phone was excellent, no scratches and the battery life still good 94%, the only concern is that seems like the screen was changed and maybe used not an original one, somehow I used different screen protectors (3 different brands) and all of them leaves the edge not perfectly attached to the screen, I been iphone user for many years without similar issues on new devices, first time buying an used phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT EXCELLENT CONDITION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came to delivered in horrible condition. I purchased the iPhone while it was on sale under Refurbished Excellent condition and the phone came back with heavy scratches and chips. The battery life was also under 85%. It takes days for the seller to reply to your messages and they wouldn’t replace the phone. The best they could do was offer a 10% partial refund. It took them so long to release the partial refunds that I had to go to Best Buy customer service where they were able to issue it. I would be careful if purchasing from them. Will not be a repeat customer. Only reason I gave two stars and not one is because I guess I got a 100% refund. I would have returned it too but I really needed a phone in a hurry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in a good quality and came before estimated time of delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, came in excellent condition and shape, there’s no dents, cracks or dysfunction, this is the best and worth the wait, not a price either, highly recommended this and the company it came from. Thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he phone’s back camera wasn’t working, and it kept getting overheated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Condition, Overall performance

    Rated 5 out of 5 stars

    Dependable, High quality, Worry free.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. I am just your average person. albeit with an attachment to my items. This is the first time I purchased a new phone, replacing my old iphone six and seven, I was worried about buying something not new from Apple, but my budget doesnt justify spending 1000 dollars on a simple phone. I saw this product while searching, and Best Buy has always been dependable with their products and warranties, so i decided to bite the bullet and buy this phone. I was nervous, wondering if there would be problems, if i shouldve just saved up for a brand new one, but my worries faded when i recieved this item, Its like brand new, indistinguishable from a new phone. The setup was easy, however the E-sim confused me for a few days i managed to set it up. There were no scratches, the battery lasts 5-10 times more than my old phone, and the color, metal, screen is in perfect condition. Overall, this is a solid buy if you wish to replace your phone - its not only on the cheaper end, its like brand new, and i will be using this phone for a long time. The only issue i have seen so far is a slight repetitive sound while i am on call, unsure if its some sort of feedback loop but it happens even when i am on mute, however it could always be something from the other end. There are no other problems with this product, and im sure all issues are independent and not repeated, the screen is good, the software and workings is good, its a solid phone for the price. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone 14 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who think an older iPhone isn't worth it - think again. Virtually the same computing power with the added bonus of getting it in a beautiful red color. Also, love the plus size.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in excellent physical condition and works perfectly, it was unlocked as advertised and it was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great condition and works perfectly no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and supports latest iOS versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, huge screen. Camera is surprisingly adept, maybe due to the updated lenses for this model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent refurbished iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an excellent product with the quality indicated in the seller's description. I am completely satisfied with what I received, as it meets all its specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in good condition. I would recommend this seller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Iphone 14 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using an Iphone and it delivered great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bottom speakers not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived on time and phone physically looked great. Unfortunately, the bottom 2 speakers was not working, I couldn’t hear any sound nor can anyone hear me when I called, therefore I had to return back to company that sold it due to speakers issue. I am currently waiting for my refund, seems it can take a while for refund to be completed. Hopefully I won’t have any problems with this. Hope this helps someone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really good battery life is great lasts me all day and the color is so pretty!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white color phone came with a few scratches but other than that great phone!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it came in great condition and camera quality is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent reconditioned product, good price, the bad thing is that it doesn't come with a generic charger or cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Very few flaws. I think it was def a great deal for the money. Thank you:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, has no problems Sound is awesome, camera is great

    I would recommend this to a friend
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