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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 8383 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers often highlight the Apple Watch Series 5's user-friendly interface, fitness tracking capabilities, and stylish design as positive aspects. They appreciate its affordability, variety of colors, and new features. However, concerns are raised regarding battery life, with some users expressing dissatisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 8,383 reviews
  • Rated 5 out of 5 stars

    Perfect for daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own the series 1 Apple watch and can say this is a huge step up! Never thought I would purchase an Apple watch again after feeling a little disappointed with the first series. The battery life is great. It lasts over a day for me but I usually charge it every night, just as I do with my phone. The watch is perfect for tracking activity for those into fitness. I’ve definitely been exercising a lot more since purchasing this watch. Checking and replying to texts is seamless. Also, the audio when receiving phone calls is great - the audio is very clear. The aluminum is great because it’ll never show finger prints, and I think it’s much less likely to endure any dings or scratches when compared to the stainless steel models. I’ve owned this watch for over a month now and have nothing but good things to say. I bought this while it was on sale at Best Buy ($100 off retail price) and it was worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An everyday must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now one of my staple products! Easy to use and very sleek. I do have to say the “always on”feature in my opinion is not worth the up charge plus it drains the battery. But 40mm size is perfect! The 38 was a bit too small and the 44mm was massive so 40 was just right. Very happy with my purchase would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st gen and it died, so it was time to upgrade. I like the always on feature even though I don’t really use it. Pros: Better battery life, sleek looks, actually motivated me to close my rings when I see how stagnant I’ve been. Since I’m an Apple kool-aid drinker I like that it fully integrates with all my other devices. Easy setup, not a huge learning curve. Cons: Price. (Ouch, I still think the price is a bit too much) Battery; better than before, but still only getting about a day and a half of use out of one use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the great health functions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. The instant ekg is a must for people concerned with their heart. My actually came up with a irregular heart rhythm today, so I’m keeping a close eye out. The Pillow app(27. Yearly) has helped me improve my sleep patterns and I feel set i much better. Keep track of my walking/exercise has encouraged me to do more daily. Knowing my heart rate they out the day keeps me on track. Being disabled, I forget to stand a lot , the watch reminds me. And Breathe app keeps me relaxed thru out the day. Solid buy. Answering me calls (mine is basic no cellular/works with my existing number) is so convient. I change the clock face daily .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was considering buying the series 3, but then I chose the 5. I couldn’t be happier with my decision. The watch has so many functions, for instance you can answer the phone and it has a mini speaker, so you don’t even need the earphones! No more worries to find the phone to answer a call. Many people complained about the always lit screen, but I actually love it! It’s nice to see the time ALWAYS, and when I’m running, I can keep track of all the metrics without gesturing. Battery lasts all day, which is fine, I’m not going to use the power-saving mode if I paid 400 bucks for all the magic that comes with the watch functioning at 100%. I also feel that Siri is more effective on the watch than on the phone. I also like taking ECGs although I don’t need to. They’re just fun to watch lol. The design and the touch of the watch is awesome. Honestly, it’s soooo easy to use. Oh! And I love the pink color. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch helps me stay motivated and in touch!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I was stuck out in the country during the pandemic and my gal pals back at home started a challenge. They all had Apple Watches to help them keep track of their progress and I decided I would treat myself for mothers day. So, now I am getting up and moving more, keeping track of walking, jogging and WHOO HOOO Swimming! Plus, it's nice to stop and "Breathe!" I never knew how much I would appreciate being able to see my calls or messages on my watch - it's so much nicer than glancing at my phone - and way more stealth when I am in a meeting to notice who is trying to reach me. I am happy with the purchase and know I will enjoy it even more as I learn more ways to utilize the apps, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised that I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very anti-smart watch. I had gotten the Apple Watch 2 when it first came out and ended up returning it. Since then, I’ve only used automatic watches bc I didn’t want to deal w the hassle of charging. I searched for months, then finally succumbed to the Apple Watch 5. I am so glad I did. The fact that it has the option to stay on is the best thing ever. It feels like a real watch instead of a computer or phone on your wrist. The size isn’t much larger than watches I wear. You have the option to put the most important things on your watch face, so there’s no unnecessary fiddling. And the best part: I work in healthcare and I’m able to wash my wrist and watch when I wash my hands (several times per day) without feeling like I’m damaging my watch. I couldn’t even do this with my normal watch! I’m very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Apple Watch, it was an upgrade from the series 3. It has a few new features. I will always say Apple products are a bit expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery needs to improve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and looks good but battery very performs very poorly. Does not even last 24 hours for normal use I mean normal meant just watch function all background apps and activities off .I hope apple figures it out and pach or updates with new watch os or replaces with better battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the battery. After a lot of playing with settings and turning off background items etc, I have the setting to the point of the watch holding a battery for the advertised 18 hours. I have also found on the more complex watch face options that it tends to freeze, but keeping on a basic time face seems to be ok. I love being able to draw out a text message as well as answer a call when need be. Overall I’m satisfied with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple Watch to start off with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Apple Watch I have purchased. I bought it mainly for the exercise and health tracking, as I had been a FitBit girl for years. I will never go back to FitBit after owning this watch and realizing all the features this Apple Watch has. I also like the size—not huge on my wrist (I really wanted something more on the petite side) and the 40mm is perfect. User friendly, and the set up was really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Watch Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in awe of all the things the Apple 5 watch is capable of doing. Everything from customizing the watch face with specific complications to keeping track of my fitnes regime. I have no cons where this watch is concerned. I love it so much, I purchased a second one in rose gold tone. Changing watch bands is easy and changes the look for super casual to upscale business. Very convenient to check email, text, call and have music on hand. Just a great mini-computer, is what it actuall is! Brilliant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it! It isn’t as bulky as my Fitbit Versa is. Thick watches bother me on my wrist and this is more rectangular in shape so it’s not as bothersome to me. It works flawlessly with my iPhone and my iPad. I got a great deal at Best Buy and a great deal on some bands to switch off and change out too. Thanks Best Buy! Another great deal and another great product! I love all the features of this watch and find it very user friendly. Set up was a breeze! Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and adds just enough color to dress up my watch. It is just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the series 3 everything is better on a bigger screen and more features. Like fall detection and some other things but I especially love that I have way more storage on this watch. The only thing that I don’t like is the battery life, I can only get one day and a half max and I have to charge it. But the series 3 was about the too. So yes I do nit regret my purchase. I did buy it when it was on sale for $299.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend!!! Absolutely love this watch!!! I didn’t go for cellular because I didn’t feel the need to text/call on it when out of reach from my actual phone, but my fiancé regrets not getting the cellular for this reason! I also got the 40mm because, again, I’m not using it for texting, but I would recommend the larger size if you want to use it for more than just the basics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need it to do and more!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I needed a fitness device, but when I found out this had not just the BP component but an EKG component, I loved that. Also, due to a neurological condition, I have a tendency to fall and this watch has the ability to detect when you fall and ask if you need help and will call for you, it also has an emergency SOS if needed. I just wish Apple could find a way to make them a little smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A watch like this takes the boredom away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe it took me this long to finally realize I needed a watch like this. I’ve been missing so much before my Apple Watch came into my life. I wear it all the time. It’s my best friend. Everything is at your fingertips. It answers phone calls and so much more. You have all your apps you have heart rate data. It’s just amazing. Read up on it. You will be happy you bought this watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch ever.... love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch ever help me to check my heartbeats and setup my alarms Any time i want it with easy to use... thanks Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good watch. I like it. It’s very useful. Good screen.

    I would recommend this to a friend
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