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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,946 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great! Buying another set soon! You won't be disappointed if you make this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed cameras on the perimeter of home. They work great and have clear images. Sensitive on windy days but can adjust settings.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would count on them “MOODY”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really needed these cameras for security, peace of mind, protection. Lets see, maybe half of 1 out of the 3 is what it gives us if its having a good day. (And yes I’m talking about the security system). We’ve tried different angles, half time it will pick up image, then if it does, barely lasts, always lags & yes I’ve upgraded my internet until I can no further, even had them do the extenders (professionally). Adjust sensitivity, angle, placement & positions…short of handing it to someone when they walk in our driveway and to the door which at times it does not pick up. And as for battery life, my cell phone lasts longer, we purchased the Arlo solar panels too keep them charged. Don’t waste your money there either. One has completely quit working & the other only charges half the time, so we are constantly interchanging 6 batteries & some are climbing extension ladders every 2wks. Well I personally can’t due to medical issues, so when my kids leave for school or are gone for a period of time, I have no idea what I will do. Well, yes I guess I do…have to buy a new system that I pray isn’t as disappointing as this one. I really didn’t have the money to spend on this one but had to have one, unfortunately. Now I guess will have to pay another crazy amount for another kind BUT IT WILL NOT BE ARLO! Another issue that constantly happens is keeping the cameras linked to the home base. At times we will be good for a month or longer. Then at times 1 or 2 will disconnect & be a hassle reconnecting 3 or more times within a day or week. My recommendation as you can tell is reconsider buying, then if you still have just a maybe in your head, reconsider again. If only I could return & get my money back to put towards another system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty good cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras very reliable good picture. Work with all the smart interfaces i have

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless security with high quality camera, get what you pay for. Best security system out there, highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to mount and have clear video coverage. I am glad we got 4 cameras. Very easy to access from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arlo pro at first but when I heard about the upgrades on the pro 2 .. it was a no brainer.. the picture quality is much clearer..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I believe that this is the fastest way to be up and running, it certainly leaves a lot to be desired regarding security. The cameras need to be charged overnight initially, one at a time because there is only one included charging cable, then they’re good for maybe a month. Best Buy sales people told me they were good for three to six months without another charge. That’s just not true. The biggest drawback is that when I get a notice that says activity triggered at front door, by the time I login and it shows me the front door, whoever was there is long gone. There isn’t an automatic record on motion. For the money, I wish I had purchased a different system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great and exceed my expectation. Great quality and the battery life is much better than previous cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome video dayor night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great day or night. Easy to install, app is user friendly, just an all around great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have excellent picture quality. They were easy to install Magnet base works better than expected however the fixed base works the best.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cameras for my parents house food cameras just the battery died quick depending on motion setting

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Camera system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has held up excellently for the last year and is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    easy to install and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install inside or outside with easy adjustments. If installed outside near trees, wind can trigger the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. The install was super easy..it took me about 20 mintues to sync the cameras and get them installed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts very long and picture quality is good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i was to do it again I would go with the Pro 3 better camera. This are good just not GREAT, the battery was going out within 3 weeks of having it up. Should come with a battery charger for the price you pay. The night vision isn't great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product only issues I have are the batteries do not last especially when it gets cold outside.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Easy to set up good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box to working system one hour and a half

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Arlo Pro last year and did not have any problems. This year we added Arlo Pro 2 and they are great for indoors and Outdoors.

    I would recommend this to a friend