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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 5,946 reviews
  • Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo system, works really well. At the beginning I was changing batteries every 3 weeks/1month, now after learning how to set it up correctly I change batteries almost every 3-4 months. An additional set of batteries and dual charger is ideal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras for non consistent recording

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are good for non consistent recording if you don’t want to run wires. The batteries are better then the regular Arlo since you can recharge them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am somewhat diappointed because I thought that I could talk to people who were at my door (through my phone app). So I would recommend doing homework before buying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo pro 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is pretty useful, however beware if you have a large house. I charge this system up every 2-3 months depends on usage. and it works fairly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup. Images are crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. All cameras provide crystal clear image. All cameras have infrared ability and also are clear. In order to keep images you will need a subscription to their service, but it’s very cheap and once subscribed your product offers a lot more than the justbout of box abilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Arlo!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is a great security system. Our whole family has it on their tablets or phones so my kids can check on our pup while they're away and we get notifications whenever it senses motion or sound. We have since added more cameras and are very happy with this system

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Cameras work well, but two way audio never worked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras work ok although recharge needed more often than we thought. two way audio hasn't worked since we got it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Delay in notifications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can make it all the way into my house before I receive the notification that a vehicle is detected in the driveway. It sometimes goes offline and you can't view the Livestream. Additionally, only one person can view the cameras at a time, so if your spouse is looking while at work because he received a notification, you can't look from home to see who's at the door---had this happen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 1 out of 5 stars

    Battery lasts about 1 month, poor customer service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activation per area does not work, customer service solutions do not work or just limit them to "lower the sensitiveness". Battery lasts about 1 month, sometimes 3 weeks; for the ones that do not have activity that often. Battery lasts few days for the ones are being triggered every few minutes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the job done. Because I an used to working with Apple and Windows products it takes me a little longer to figure out how to get around.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Needs longer battery life.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but battery life is only half of that advertised especially in the cold climate.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for sharing your Arlo Pro 2 camera review. Arlo Pro 2 camera batteries last approximately 3–6 months with average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. The following environmental factors also reduce battery life:
      Temperatures below 32°F (0°C)
      Low-light environments that require infrared sensors to work harder
      Weak connection to the base station caused by distance, WiFi interference, or solid obstructions between camera and base station
      Check out this article for tips on extend your Arlo Pro 2 camera's battery life: https://kb.arlo.com/291
      ^KN arlo_us

  • Rated 4 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Arlo Cameras! The only slight drawback is the lag in pulling up the recorded video coverage. Other than that they are Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system with alarm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system but new model alarm is not loud. Easy installation but cannot share account to view the camera footage. Each user needs an account.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags . I bought this one because my boyfriend has the same one and his works really good. Good enough to have seen me flirting with someone on his porch in the dark. Mine at my house seems like it only records big movements.. I had someone come to my door and it didn’t even record them. Just when the vehicle pulled up . Never recorded the person run up to the door

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quick & easy set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were installed quickly, a look so easy to remove when it's time to charge. Not liking the buffering issue I'm experiencing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the versatility the camera offers. Not only can it be used as a security camera but I'm also able to keep an eye on my bee hives when I'm not in the bee yard and being able to adjust the motion sensitivity is important. The compact size makes it a good fit for almost anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Exactly what was needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and fantastic to use. I love the way it is stored to the cloud at first and if you want to download it is a snap! Set it up in about an hour and then took some time to decide on perfect placement for the system. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camara.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are liking the camera, just wish we could get better internet speed , I think it would be better if we could get more than 3meg. So far it is doing a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy enough to get some protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Arlo system. They are easy to install but it does not seem to allow for two different systems to be monitored on one device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it on sale

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera with sale price but if the main unit locks up, you lose all your camera’s. Will need to reboot after that. Better out there for the price.

    I would recommend this to a friend