Customer Ratings & Reviews

These cameras are nice. Comes with a charger so you can charge them. No batteries to buy and they are not hard wired

Seems to be doing a fine job. Might need a tweak for long term power. Not sure how long the batteries last between charges. Overall though I am pleased

Best buy products are the best. one stop shop!!!!!

Good camera for home security....Will recommend to friends

Truly wireless system. Was able to place anywhere I wanted and the batteries last a good while if there’s not much traffic. Software keeps getting better.

Works great if you have a strong wi fi. Recordings are pretty clear.

The cameras and system just offer the best quality image in video and or still photos. Very please with unit and set up process.

I'm glad I had some kne come out from the bestbuy team they were able to help me find the beat camra system for my needs this works amazingly

I was looking for a wireless system than I could not only use my cell phone, but I could also use a computer to live stream and this system is great.

I like this product. the battery lasts well so far.

Great picture just has a delay but could be because of my internet

The Arlo is not the best outside camera. It loses connection more than it should. Battery life is not as advertised. Very poor low light visibility. Audio is also poor, both speaking and listening.

Everything works great but I wish you had full control from 2 mobile phones

This bundle is amazing they pick up movement and sounds and will alert you. The app is also very smooth and easy to use you want be disappointed.

I will start off by saying these little cameras are pretty cool, and their adaptability to be placed nearly anywhere makes them appealing to many, including myself. I did a lot of research before purchasing a home security camera system, and ultimately landed on the Arlo Pro 2 cameras after a Geek Squad personal recommendation, plus the many great online reviews. I initially purchased the 4K Arlo Ultra system, as the upgrade in quality was worth the price in my opinion. However I returned them before unboxing as the required subscriptions didn’t make sense to me. With the Arlo Ultras, you have to buy the Arlo Smart Premier package for between $3-$15/month, and on top of that they will only store your 4K recordings in 1080p, you must pay another monthly fee for them to store them in 4K. This didn’t make sense to me which leads me back to the Arlo Pro 2 cameras. The quality is ok, but you get 7 days of cloud recording for free with no required subscription. After Geek Squad installed my cameras, one in my front yard and one in my backyard, I was initially pleased with the results. I set up activity zones and the cameras would send me notifications of activity on my iPhone. Pretty cool to see what happens outside my house late at night and when I’m not home. I will say the front camera picked up a little too much activity which drained the battery in about 10 days. This should be adjustable in the activity zone and sensitivity settings, but this is where I ran into problems. The cameras would start sporadically recording activity, and then just stop entirely. I researched online, and had Geek Squad troubleshoot for me. I unplugged, reset, and resynced everything multiple times over the course of several weeks. This worked once or twice, but then the cameras went 4 straight days without picking up anything, even when I stood right in front of them waving my arms. Everything was connected, synced, and I could see myself on the live camera feed. But nothing would record. After 4 weeks of trying everything to get these cameras to work, I ultimately returned them to Best Buy. My car could be stolen from my driveway 5 feet in front of the camera and it wouldn’t record. A Best Buy supervisor at the store when I made my return said she experienced similar reliability issues with her Arlos before returning them and purchasing the Nest Cam IQ. The unreliability of these Arlo ‘security’ cameras blew my mind, therefore I would advise against these cameras if you are really looking for a secure, reliable, home security camera system. I am going to look into a wired solution, which will require a more complicated installation than the battery powered Arlo’s, but I think that will be the most reliable. I hope this review helps others in their security camera search.

The cameras work great, but integration into a smart home setup is buggy.

Love these cameras! The lens is great for a wide space

Great views all around house that alert me to anything that moves nears the windows or doors. Batteries remain charged for weeks!

love our cams and feel like we are safer with these up. we had some stuff stolen from our porch and now the baddies will have to smile for the camera!

For the most part they are good , but onestoped charging and working less than a year after buying and it was under a covered porch so there should have been no issues. Also can’t get anyone To get back to me with a replacement.