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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent camera quality and ease of use of the Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System, praising its simple setup and effective night vision. However, some users mention challenges with battery life and inconsistencies in motion detection. A few also reported concerns about the app's functionality and the system's overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 5,946 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for a friend who just moved..she loves it so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for immediate security, for now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the wi fi, but the batteries have to be recharged. So you have to get a ladder, climb up to remove them to charge battery. Also the apps alert you every time a car passes by your home. That gets quite annoying. No way to shut the sound off. Tried everything!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Night vision, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Still the best wireless camera system

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first, I have last year's Arlo Pro system also. The new cameras (Pro 2) sync to the same base as the original Arlo Pro, so if you already have a system you can simply add the new cameras and go. I have been using the original Pro for about a year now and love it. Frankly, the Pro 2 is the same as the original except for two points. One the Pro 2 now offers 1080p broadcasting and, two, it also allows for plugged-in continuous streaming too. The upgraded resolution is noticeable when you blow it up on a computer screen or view the cameras on say an Apple TV. Color also seems improved, so overall a very nice improvement there. As for the continuous streaming function you must have a paid account to use it and record the video to your Arlo account. Honestly, the latter would certainly be good in a commercial situation, but I am not so sure about around the house. Maybe it could be used as a baby monitor or if you are gone from your home a substantial amount of time. I don't need it and therefore haven't tried it. For me the win was the upgraded resolution. Otherwise, this is the same awesome Arlo camera system from last year. The cameras are weather resistant, offer night vision, and have 2-way audio. The cameras always connect to the base and I have had zero issues with video quality. The base offers a pretty loud siren and can send alerts to your mobile device. The system has geofencing capability, scheduling parameters, and now works with Alexa too. I don't have an Echo Show or FireTV so I have never tested that functionality, but it is there. Battery life is still remarkable. I use mine with motion activation at the front of my house and I live on a fairly busy street so they are on quite a bit. I have to charge them about every two weeks, but the one in my basement for monitoring my kids only has to be charged once a month or so. Either way, you don't have to worry about always charging them. I use the balanced video mode which extends battery life, but there is also a battery saving mode too which I would presume boosts the compression. I find balanced to be sufficient for battery life and still give me the visual clarity I am looking for. I am also still using the free account that allows for seven days of cloud backup. For me seven days is plenty of time, but one could pay for more time if needed. At least it is an option, but I think the free account will be plenty for most people. Overall, if you are in the market for a wireless camera system the Arlo Pro 2 offers a great package at a reasonable price. If you already have the Arlo Pro system and want to add cameras, take comfort knowing you can add the Pro 2 cameras with ease to your existing installation. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Beware

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a camera that was crap right out of the box. The other cameras that worked still work very well and we use today. Do not buy the swivels since over time they can’t hold the weight of the cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to set up and use. Great for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro2 Security Camera System is an excellent alternative for your home security. I have mine for two months now and they work perfect. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Arlo Pro2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the smartest purchases we have made. We love not having to get up every time the dog barks to see if someone is here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily setup right from box. Quality of picture is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I had some kne come out from the bestbuy team they were able to help me find the beat camra system for my needs this works amazingly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for home security....Will recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT RESOLUTION AND SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our cams and feel like we are safer with these up. we had some stuff stolen from our porch and now the baddies will have to smile for the camera!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return these not because something was wrong, they were a very nice product, but I was unable to use; no place to plug in where I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle is amazing they pick up movement and sounds and will alert you. The app is also very smooth and easy to use you want be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decided to go cheaper on the ring pro but seems like a good system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras. 1080p recording is very sharp. Pricey cloud storage though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the System, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software needs to be improved for a smoother app experience...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are very nice but goes off line alot and a pain to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cameras are doing what we hoped they would.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get the cameras figured out. There is a little delay but not too bad. Between the cameras and two dogs I am feeling pretty safe now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security camera. Not only can it be set up for outside but also inside for my pet. I am looking forward to getting the baby monitor.

    I would recommend this to a friend
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