Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $474.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 8,222 reviews
  • Rated 5 out of 5 stars

    Just what we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for something easy to install, low maintenance, and without a monthly price for surveillance. This has been just what we wanted. It took my husband about an hour to install, start to finish, 4 cameras! It alerts us when the delivery guys come, when someone drives up, and we can easily turn it off and do everything else we need from our phones. 5 stars for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great set of cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! The fact that the batteries recharge makes a huge difference

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very easy to install. It is easy to use, too

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    wireless!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair and set up, only downside is paying extra for 24/7 video

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for business or high traffic areas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased these to install in her salon. Installation and setup was very easy, but that was the only good things about them for her usage. We installed 3 cameras inside, and 1 camera outside. The system was constantly notifying her of her own movement. That got really annoying really quick. After a couple of days of use we did figure out that you can disable notifications while you are there, but the problem with that is what if she forgot to re-enable them when she left? She would not be notified if anything happened while she was gone. She would end up just disarming the system, but then it does not record anything, or she would silence her phone and then she could miss important phone calls. Also with all of the notifications going off, it drained her phone battery pretty quick. With every notification there was a 10 second recording. She would have to go in and delete hundreds of 10 second useless clips from where she was moving around the salon. There would be times that she got notified, but there would be no associated video with it. At one point the app would only show one video. In other words, no matter what video you touched on to play, it would only play the very first video in the list. It did that for a couple of days. We were not happy with battery life of the cameras either. The one camera outside was constantly catching movement, and draining the battery. The batteries were at 100% charge when we installed them, and after one week, the outside camera was down to about 60%. At that rate, we would have to charge the batteries on that camera every month. I know that does not sound bad, but unless you buy the $60 charging kit on top of this $600 camera set, you have to take the camera down and plug the camera into the wall to charge it. With out that battery kit, the absolute only way to charge the camera is to take the camera off of the mount and plug it in. So during the time that that camera is being charged, you have no video on from where that camera was. I do not want to spend my time each month worrying about charging the cameras. Where her business is located, it is in a high traffic area so that outside camera went off all the time. There were times that we would check a notification, and the camera had triggered so late, that the person was only in frame for about 2 seconds. The last 8 seconds was of nothing but the sidewalk. Where the camera faced it had a good 60 foot clear view and it would not pick them up until the last 5 feet. This was with the camera set on 80% sensitivity. Most of the time you would see the top of the persons head as they walked by, because the recording started so late. Also if someone walked by and we got 8 seconds of nothing, then say 30 seconds later a car drove by, we would get another notification of the car, and see the tail end of it for 2 seconds followed by another 8 seconds of nothing. with all these things the system got very annoying very quick and my wife returned them. For the $600 dollar price tag, they are not worth the effort for a business or high traffic area. For home use they probably would be fine. We were not happy with them, and are happy now that we no longer receive all of the notifications.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best security system. Easy and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras work fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up and work as advertised. Picture is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Cams

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. App is really nice. Lots of options to record.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works well. Does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfect great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect great quality. Cost more than others but worth it easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well and provides the security needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cameras/ Easy Set-up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my two Arlo systems in both my homes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best system out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother with Ring. This one is wireless and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do everything and more than I expected. Work great in the dark too.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Real nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real nice product. As soon as I saw it, I knew it was real nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works really well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well and relatively easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outside Security System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and effective; gets the job and security done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Really happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works better than expected. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 4 different Arlos now for me and friends and family. I will say save the money on arlo pro 2 and just get the arlo pro because there is no difference in quality. I know there’s suppose to be but doing a side by side comparison therea no quality difference

    I would recommend this to a friend