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Customer Ratings & Reviews

Your price for this item is $474.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 8,222 reviews
  • Rated 4 out of 5 stars

    True wireless system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly wireless system, with good functions. Only problem was low resolution, and being able to identify the suspect on surveillance. Would work good if you have a small area to be covered with camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of the Arlo Pro getting very good reviews, I am very disappointed in the way the cameras work. I can't see a car coming into my driveway until it's about 20 ft. from the camera but I can see cars driving down the street 4o ft away. I've contacted NetGear and they tell me the camera is designed to pick up traffic moving across the field, not so much straight on. I also have problems with it seeing the corner of my flag and recording it but it's not registering the stuff I'm interested in capturing. I'm probably going to return before time runs out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has been fantastic. 2 way audio works great. My wife and I went out of town for a trip, I was able to check on the house at any point with the free Arlo app. Geofencing is also a very nice feature, turning the system to "armed" when away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are pretty easy to install and sync up. The app it's not as great and quality is 720 but has a bit of a lag in live mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome security camera!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest system to setup, it works flawlessly and adding cameras is as easy as turning on your temevision. The video quality is excellent and night vision is clear, the motion detection is on-point and siren is LOUD!! You will not regret this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research we decided on the Arlo Pro systems for the exterior of our home. Installation and set up was easy. We did place one call to Arlo to assist in tweaking the coverage area. We are able to view all outside areas of our home. So far....so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear pictures in daytime. Camera batteries are already charged so no waiting to install them. Would like the camera to activate farther than 25 feet. Using a 32GB flash drive with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hurricane tested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to no monitor my home after evacuating for hurricane Irma. The outside camera held up to 90+ mph winds. Just wish the app would allow controlling the mode for each individual camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo security camera works great. The night vision and two way audio works just fine. With the Arlo app you can easily view the cameras and adjust any settings needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Have Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to remove the email notifications. Every time motion is detected an email pops up. Not being able to change this is making the use of the system very irritating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the system for less than a month and the batteries are about 50% capacity. I'm glad I decided to go with the rechargeable batteries instead of buying batteries every time they need charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok, not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best security camera system. The problem is it records every leaf that blows around on the ground. There wasn't any way to adjust it so it doesn't do that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Way too many things wrong with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product should have never been released before more testing. The main reason I bought was for batteries &?2 way communication. Both of which have major issues. Netgear acknowledges this & say working on it with firmware updates. Which is another problem they have. Problems with firmware updates. Contacted them for a bad charger that the product tells me with an error. They tell me they don't have replacement parts for it yet. So sorry , we will let you know when it becomes available !!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Pro system not only to monitor our house when we are on vacation but also to monitor our autistic son during the night. We have had it for almost two weeks and have found it incredibly easy to navigate. It has worked perfectly for both purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system except issues with temperatures close to freezing if you plan to use outdoors. Magnetic mount that came with the unit does not hold position. Speaker volume too low to be effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system because I didn't want to run wires through my walls Ann's everything. The system works as described. Probably the best completely wireless system on the market. I wish you could control it with Apple Home or Samsung Smart Home features....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo cameras... the only negative I have is that the geofencing does not work well for me... but it is awesome to have a security system that I can manage and no monthly fee!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should be better support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system works well for wireless. The customer support is slow and simply read trouble shooting from script that you can see online. The included batteries must be recharged within 6 days from normal use. Not good when cameras are high up requiring ladders. The MAIN VALUE IS WIRELESS. Not 1080 quality as seller sold to me stated. One battery in camera never worked and I must pay to ship it! Ridiculous and Best Buy says I'm past 14 day return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a camera system that would alert me when it detected motion and not just record. Thankfully I found this system and started looking at reviews. The ease of installing this is refreshing and I would HIGHLY recommend this system to anyone I know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras, but the audio portion does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total of 10 Arlo cameras. Some of the cameras are having difficulties with the audio portion (ex: at the front door, I can hear the person, but he/she can't hear my reply). Thanks!

    I would recommend this to a friend