Customer Ratings & Reviews

Love these cameras, first week caught someone hitting our mail box with their car (they did come to our door and apologize) and found the FedEx delivery man throwing our box in the vestibule. Fed Ex never responded to the complaint:(

The salesman was awesome!! I do not know him personally but he is the difference for Tempe market place Best Buy. People like him are the reason companies excel and succeed.

So I have been an early adopter of Security Cameras, specifically the cheap IP based versions. These cameras have served me well, however they are configuration intensive, which often requires setting up port forwarding rules on your router, subscribing to dynamic DNS provider and setting up e-mail accounts for both sending and receiving and configuration of an FTP server for storage. In addition they seem to have a limited lifespan and the vendors provide very little support and they are vulnerable to hacking if not setup and maintained properly. Most of the IP based cameras require an intermediate or advanced knowledge of computers and networking. All of this is not beginners or novice stuff, which is where the Arlo solution comes in handy. With the Arlo solution I had the base station, account and one of the two cameras (more on that later) setup within 30 minutes (which was handy as we were going on vacation for a week the next day). The Arlo system provides an all in one solution with free one month retention of recordings sent to the Arlo cloud. The clarity of the video is very good, is configurable in quality, sound and length. In addition to sending e-mail based alerts, you can download and install the Android or IOS app which provides just about all the functionality you would need (real time alerts, viewing and some configuration options). The base station provides local recording to the two provided USB ports, so you can add your own local storage devices. The cameras are well built, with a rechargeable battery that apparently will power the camera for months (which I find amazing and very appealing). The total wireless operation of the cameras provide enormous flexibility in placement both indoors and out (the cameras are weatherproof). Motion detection sensitivity is configurable and works very well with little in the way of false alarms caused by rain or direct sunlight (an area that the cheap IP based cameras have an issue with). I did have a problem syncing the second camera that was part of the base station, two camera pack. Only during very rare occasions was I able to get the camera to sync/connect with the base station and communicate on an ongoing basis. The unit appeared to be defective right out of the box. I have contacted Netgear for support and although they are responsive I have been asked to go through several rounds of troubleshooting without success. Basically I believe one camera is defective and they are bound to make sure that I prove it before authorizing a replacement. - Pros o Well built cameras o Easy setup o Free cloud recording o Totally wireless o Amazing rechargeable battery life o Good sound and video quality o Decent motion detection o Nice web site and mobile apps o Company commitment to support, software and security enhancements - Cons o Easy setup to a fault, no real advanced options in the base station or cameras o One camera was DOA on arrival (and I am still trying to prove it to support) o Not controllable (meaning you can’t pan or optically zoom the camera, although it has a pretty wide field of view). o Not the cheapest, but ease of setup/use provides more value than you would expect

Being a wireless option, saves time money and hassle from installing cat5e. We will see on battery life, but for a quick system where video is needed, this does the job!

I really like the picture but there is to much delay before recording starts. So I took it back to get the Pro2.

We are trying to use it in place of baby monitors. Battery dies overnight when you live stream all night long so sucks but quality and everything else is good. Meant for occasionally checking in, not how we’re using it.

They are good camera's but heat sensitive and where I wanted to place them, they didn't work out for me. I had to return them.

I love how the Arlo Pro is able to "pre-record" before the action happens! I have a problem with my skybell camera, it takes 6 seconds to take up and start recording! how annoying! but with my arlo pro and arlo Q plus I totally catch everything!!

Good. But sometimes the motion detection doesn't catch somethings. I think it has to do with our internet service where we live.

This is my 2nd go round with the Arlo System. The camera work well off of WiFi. I just upgraded my system to 4 camera. I passed my 1st Arlo Camera Security System to my sister to use in her home. They love it.

Gives me access in areas where I can't or don't want to run power or other wires. Yes a little lag but if you position right it shouldn't matter. Plan too add one or two more

This product is amazing! It has given me the piece of mind I have been looking for. When I am away, I am able to utilize my smart phone to track delieveries and keep an eye on the kids when they come home from school. This is a great buy.

This a great security system for the outside of your house, especially for beginners. It has 2 way sound & you can watch in live time with just a couple seconds delay.

I like the one camera that is sync, but can’t figure out how to sync the other three yet. Haven’t had enough time to read more tips online and the manual is vague.

The first model had better picture quality. However the battery sucked. This model the battery life is great !

No tech needed here. I review these , talked to Best Buy tech who actually showed me these same camera currently in his home. purchased them, had them set up in less than 15 minutes! Great video camera, keeps dogs and kids in line!

A friend has the Arlo 2 and I feel the Arlo’s video clarity is just as good. Battery lasts longer than I anticipated based on reviews. Would recommend.

I recently purchased this item and believe it is a GREAT PRODUCT. The only I do NOT like is the connectivity. It seems to cut in and out or disconnect completely at times.

I have recommended this system. Easy to install and use. Slight delay on the intercom feature u have to get used to but great system that allows you to add own hard drive back up.

Easy to use. One camera has a battery that won't stay charged. It was set up outside. I don't think they are meant for cold climates. Inside they work fine.