Customer Ratings & Reviews

I purchased this product as a gift. I have the same set up at my own home and find it to be user friendly and relatively dependable.

It is good. Need another one to Cover more area in the house. Easy setup. Look Forward to Getting another. Maybe even one for outside.

Works as anticipated. Took off one star because sometimes the way the light hits my driveway cause an odd discoloration in the video feed.

We had to return the initial stop because one of the cameras just stopped working. However we have been pleased with our new set. Easy to set up and the quality looks great!

Very good camera system works great too way speech zoom and color user-friendly I like it because it's small convenient and easy to mount

This is a decent starter kit. Great clarity. Company should do better on setup instructions.

This is a good security system. However, since it is wireless, batteries have to be recharged in cameras frequently.

I got the Arlo Pro Indoor/Outdoor HD wire free security camera for use at my home. I have been looking for a few years for a good security camera system to watch over my house. I tried a Logitech security camera in the past and didn’t have much luck even getting it to work and quickly returned it to the store. The Arlo Pro system came with a single charger and Mini-USB cord, 2 cameras, 2 batteries, two wall mounts, base station with power cord and Ethernet cable. I really wish the system came with two chargers so I could leave each camera plugged in to avoid any potential down time with a dead battery. PoE would also have been a welcome addition. The bottom of the cameras have a soft rubber if you decide to set them on a ledge or piece of furniture, which is a nice touch. The magnetic mounts are very strong but if you set the camera outside I would recommend you set it out of reach or in an area where someone can’t throw something at it to dislodge it and cause it to fall. It would be nice to see an additional mounting system for people who want a more secure mount. The base station was easy to get setup and it was equally easy to pair the cameras. When I logged into the system the first time via the Arlo android app it notified me of a firmware update for the base station and cameras, which I installed. Video quality was as expected from a 720P camera and the night vision was good as well. I have had the cameras running on battery for just over a week now and they have not yet needed a recharge. I like how the cameras also record audio and they also allow me to speak through the camera or sound an alarm. I also like that I can easily watch the cameras to check on things at the house or talk to our pets through the app or arlo.netgear.com. I played a trick on my wife the first time she came home after I installed the system and once she realized it was me talking to her she calmed down a little bit, ha-ha. She said the audio was loud and clearly audible. I like that the system comes with some free cloud storage for your videos and that it also allows you to plug in a USB drive to the base station to act as storage for videos. Overall I am happy with the equipment itself, however there are issues with the Arlo software. Some settings are buried in different areas and can cause you to do a lot of searching until you become familiar with where all the different settings are. When you initially turn on the camera it only records for 10 seconds when it senses motion and I wanted to change that but couldn’t find the appropriate setting until I did an internet search that pointed me to the appropriate settings page. When I finally found where the setting was, it allowed me to set it to keep recording as long as motion was sensed for up to 300 seconds or to set it to record for up to 120 seconds for each instance that motion was sensed. I tried to set it to record for as long as motion was sensed and it initially didn’t want to save the change. Once I was finally able to get this setting how I wanted, the longest it would record was 9 seconds. I could sit in front of the camera doing jumping jacks and it would still only record for 9 seconds. For some reason this setting has now been removed from the settings options so I am hopeful that Netgear is working on a fix rather than removing it entirely. When I first logged in to the Arlo app there were several videos available for me to view that showed me setting up the camera, however each time I clicked on a different video it would always link to the oldest video and keep playing that one video no matter which video I clicked on. When I logged into Arlo via a browser it allowed all the videos to play back properly so it was only an issue with the Android app. This was later fixed in an app update, which is promising to know that Netgear is working to fix the issues. Something new that I just noticed today while going back to watch some older videos in the web browser, I just get a loading screen when I click on them and the video never loads. I can download the videos and watch them but for some reason they will not load in the web browser. I was able to watch the videos in the Android app so this could just be an issue with arlo.netgear.com. As it currently stands I would not recommend this camera to anyone with its current problems and can only give it three stars. If Netgear can fix the issues I noted in the review I could easily bump it up to four stars and recommend the product. I am hopeful that the issues I have noted will be fixed and if anything changes with my recommendation I will update or comment on my review.

good camera sensor, only problem is how the app triggers the geofencing mode. it sometimes failed and needs to manually activate.

Great product! I love the versatility you can do with the cameras I have one posted outside my house in a tree so I can see everything and motion picks up everything from deer to cats to people!

The arlo pro night vision needs improvement, the 2way audio is terrible. Sending this back !

Wireless cameras are great for your home, for a biz you'll need the wired cameras otherwise you'll be running out of battery very quickly.

These Arlo cameras are really great. They are easy to connect and the 130* angle is really helpful. They can be setup and integrated into both the Samsung Smart Things and the Amazon Echo as well.

Love the portability. I however am have trouble staying signed into the app on my android phone. It seen i have to sign in all the time.

I have five to monitor the premises of my residence. Great iPhone app which facilitates viewing activity. Battery life is not as good as I expected, less than a month.

I think it is useful for my need as of now. I did not expect tho that I had to buy or upgrade my Wi-Fi to a stronger power for all my internet gadgets to function.

Great system. Battery life depends on motion. Daily motion = equals about monthly life but great system and very user friendly. Had to google one setting I couldn’t find but overall 9/10

small good looking camera, waterproof, indoor/outdoor. ability to add on. 10 sec record time is too short. lag on motion sensor too long

These cameras work great. Only downfall is that since I moved my internet doesn't support them.

I decided to go with the Arlo Pro as I was unsure of Ring, was glad I purchased these. Very easy to install and use, looking to get 2 more extra cameras to add on.