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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 8222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 8,221 reviews
  • Rated 1 out of 5 stars

    Poor quality horrible experience

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase this brand again. The cameras record a few seconds after they see movement which is no good when you need to see what direction someone is coming from. The battery life of the cameras is so false i barely get a month out of one of the cameras and they state i should bet three months of continuous usage. Numerous times there is a connection issue that makes it unable to view the video feed but my network is working perfect and fast, considering the base station is hardwired directly to the internet and not wireless this problem should not exist but constantly does. Camera quality is poor and useless. If you need to zoom in on footage, it is worse quality then a 2005 smartphone camera. Firmware updates dont install properly and block access to the camera and video feed until the update is complete, even though the unit will not update itself. This is extremely unsafe for a security system to block access until you update the system. This is the most unprofessional security camera system i have ever come accross. Just because its wireless and drill free, its more of a hassle and aggravation, these are NOT PROFESSIONAL SECURITY CAMERAS, if anything they are mediocre home security cameras. I feel a hunters camera that attaches to a tree is more powerful and usefull then this arlo set. If you need quality and reliability do not trust arlo for your needs. Highly disappointing with the quality and price. Stay away unless you need a cheap home security camera but dont plan on getting much useful footage if you ever need it for an emergency or the authorities... good luck!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these in my business and house. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras but wish batteries lasted longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, battery life excellent, and video is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security sustem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo pro is the best hands down on wireless secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! The motion sensor is very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity and easy to use app! Love these cameras!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera. Clear picture. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Major failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro will only record few seconds clips. External back up is completely useless. Unless your power is out and u have an incident u need to view. Can only view cams on one device, unless u invite ur self on different emails, accounts, usernames and all. The absolutely only two things good about it is being wireless and a long battery life. Nest Cam wins by a long shot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful buying this here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo Pro 4 pack camera. The base system and 3 of the cameras installed and sync fine. The 4th camera would not sync. After troubleshooting online, but not finding a resolution, I tried calling Best Buys "Expert Service". However, none of the SIX technicians I was transferred to "handled" Arlo Pro. Best Buy does not know how to support this product, so beware of buying here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great camaras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is the best camara options that you can buy in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift recipient is not happy with the app's phone view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my arlo pros! Very easy set up and easy to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera. Reliable and has lots of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a fantastic product and we use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system, easy to install. Its a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, a must have. Great detail, hear and see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this system, it's easy to setup and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera super clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution. Motion sensor is outstanding. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As simple as a few steps and you are set and ready to go

    I would recommend this to a friend
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