Customer Ratings & Reviews

I have the Astro A50s, along with a base for PS4 and another for Xbox. They work great on the PS4 - good sound quality, no connectivity issues, decent (not great) battery life. On the Xbox, however, they have been nothing but a hassle. I have tested this in my environment with 3 different headsets - the Plantronics Rig 800LX SE, the Turtle Beach XP500, and the Astro A50. No issues with the first two; the A50s cause constant controller disconnects on the Xbox One. It's sporadic, and probably some combination of WiFi interference and the headset changing channels to find a stronger connection, but when it happens (which is almost every time I use the A50s), the controller will randomly disconnect during play, and I will have to pop the batteries out and reinsert them to get it to reconnect. I have tried moving the base further from the console, replacing the USB cable with one that has better shielding, and different controllers, to no effect. The base station is up to date with the latest firmware, the Xbox is connected via wired ethernet, and my router is on the other side of the house. This is, needless to say, a deal-breaker in single player games, and completely enraging in a multiplayer game when the A50s are the reason you lose a match you were winning. For what the headset cost, especially with a second base station, it feels like a complete waste of money.

The Astro A50's sound fantastic when you can actually use them. The design of the charging base is completely absurd and hardly ever actually charge the headset. It takes quite a few times to actually get the headset into the base before they will actually charge..... or will they? I can put my headset on the base and the battery icon starts to blink letting you know they are charging. When I wake up the next morning the same light is blinking and it hasn't charged all night. I have to re-adjust the headset into the base again a few more times and they usually charge after that. The battery also doesn't last as long as I believe they should. This headset is very large, and one could only imagine that the battery life is great. The battery lasts about 7-8 hours. For hardcore gamers that isn't enough. Would I buy these again? Probably because of the sound alone. The mic is also amazing on this. Everyone in both discord and teamspeak say the mic works much better and clearer than my old $100 headset.

Bought these on 12-26-2016 to replace a pair of Turtle Beach 800's that were heavy and pinched my ears after a couple of hours of gaming. Let me first say I was very happy with these the 9 days that they worked. comfortable fit felt solid sounded great. I gamed and watched movies for about 25hours or so while I had them.. Then I was finishing a 4hour gaming session and went to put the headphones on the charger turned them off and the amber light did not come on saying they were charging. I noticed that sometimes I would have to adjust the headphones on the charger to make sure the connections lined up. Bad design choice Astro. Nothing so I turned them on and nothing. Tried plugging direct to usb and you guessed it nothing. I noticed that the left ear was starting to feel really hot so my guess is that is where the battery is and it had a malfunction. $300 headphones that lasted 9 days not good. I did read several forums discussing this exact issue so this is not an isolated issue. If your going to buy these search online for A50's not charging and read up on how many people have had problems with this headset. Hope this has been helpfull

No wires at all I can use it for my PC and Xbox One without any wires to bother me while gaming. These headsets are very comfortable you can fall asleep while wearing them even. It was easy to setup just gotta make sure you update it before doing anything with the Astro Command Center.

I have bought many headsets in the past 3-4 years. PS4 brands, turtle beach, afterglow, razor, everything really...all of them failed for one reason or another. I can honestly say these are the best I have ever owned. Incredible sound, surround sound is amazing, noise canceling is while gaming is top notch, comfort is unbeatable. I usually have pretty long sessions, 4-6 hours a night, the battery hasn't dipped below fully charged (4 bars) yet. The mic is incredible, everyone in my squad says its the best Ive ever sounded, clear and crisp. The set seems super sturdy, the mount bars on the side are heavy duty metal. My only negative is the charging dock, the charging pins can be a little frustrating to "seat" the headset correctly in the dock so it gets a good connection to charge. All the other qualities far outweigh that small issue though. Oh, and there expensive, but worth every penny.

Wish they still made this version for the ps5. This version had a lot more base but you can tell a difference. Clarity wise their amazing

I hate to say this but this was the biggest mistake I ever bought. I returned them within the first week. I loved my old astro A50's and to be honest love most Astro headsets because of how comfortable they are and the sound. My biggest problems have been that for the xbox model they are not bluetooth which makes them have a terrible interfernece in my house and constantly disconnects (this happened with my old A50's as well) I bought these thinking no way could I have the same problem. I was wrong they still disconnected so much that it then froze! Once it froze the headset would no longer work. I couldnt turn them up or Turn them down, It wouldn't even take a hard reset. So I reached out to Astro customer support and guess what? Its a joke. They took four days to email me back as they dont have a call in number. Then told me to hard reset them in the first email which I had already told them I did. They then sent me another email that said due to holidays returns will be postponed 4 - 6 weeks. Thank you best buy for taking them back! Best advice I would give you if your looking for a true wireless headset for Xbox is don't. I own the Turtle beach Stealth 800x and they are full true wireless, They are also uncomfortable! Just get the Astro A40 wired. hope that helps you

I got this product 40 days ago... and of course it starts cutting out all the time now. I use it with my PC and my PS4 and it doesn't matter which one I'm using it is constantly cutting out to having no sound at all. I'm incredibly frustrated because of course it stops working correctly outside of the 30 day time period. If it worked, this would be an easy 5 star for me. Love the product. Love the wireless aspect - earcups are very comfortable, the color is great.

I love Astros but I hate to say it, this headset is trash. It's so comfortable and sounds great but everything about it is finicky. 1- Docking the headset is bad, you have to wiggle it alot. 2. Base station constantly freezing. 3. Headset has major pairing issue. 4 Sound cutting out. With a 300$ headset, you should have no issue. It took me 3 pairs and I still have problems.

These are the best witless headphones I’ve ever owned. I can’t even hear my girlfriend yelling at me telling me to get off the freaking Xbox. :)

I have found the gaming headset I was looking for. Surround is awesome.

The headphone sound great. I do wish there was a button to mute the mic instead of moving the boom up, but I can deal with that. Probably should have been noise cancelling for $300. My biggest complaint is the base. Its very frustrating to get the headphones to sit on it and charge. You have to keep adjusting them until the contacts sit just right. Which some times happens quick other times you're fumbling around a bit for it to work.

You can really hear every single sound using these. Has helped my gaming significantly. Overall quality is amazing. Great buy

On my 2nd pair, first just quit charging a week after purchase. This pair has volume issues (level are constantly getting out of line). Head phones are super comfy and easy to wear for long periods and does have great sound when working. But for I have owned all around better head phones for a fraction of the price.

If you purchase this and plug the USB into a PS4, it could damage the deck. There is a reason they made the PS4 and Xbox One version because they use different technology in the USB pass-through (the port used to connect for chat audio and power the deck). Whenever I unplug and re-plug int he USB, and then you turn on the headphones you will hear a cracking or loud popping sound. This was not clearly on the manual or warranty paperwork.

They sound amazing but the mic could be alot better. They have a echo in chat that the other people in chat can hear themselves echo. Also find it crazy that you have to disconnect from ps4 and connect to computer to adjust Eq and other setting. would expect better for the money. but the 7.1 dolby is amazing

After 6 months of use, the audio quality was terrible. It became static and the voice chat was even worse.

I've owned both the second and third generation of the A50 headset. This generation, the third, is by far the worst generation in the series. They added new and flashy features, but lack where it matters most: reliability. I've replaced my generation-3 headset 3 times now, and I've found myself having both similar and different issues. Just for reference: I've used this headset ONLY on PC. Common issues: - The charging dock will break. This is important to remember if you ever plan on using the charging dock. After about a month or so of usage, you will notice one day that the headset will be desynced from the dock and will never work the same. I believe the headset shorts out while it's charging and permanently damages the dock. - Headset does not work with a USB 3.0 port. This is important if you don't have many USB 2.0 ports. After researching, I found that this dock doesn't support 3.0, despite 3.0 being backwards compatible. Uncommon issues: - The driver to the device is simply garbage. My computer has a weird interaction with the device driver (even after manually installing a new driver from Astro) where basically it freezes the computer itself. What I mean is this headset actually prevents my OS from booting up (my keyboard actually doesn't light up) and keeps the screen on the BIOS. I know it's not my motherboard because I actually recently replaced it for a new board. Also, when I unplug the dock from the computer, the PC actually instantly shows up to windows, as if it had already booted. - Your games will crash. Don't plan on having fun using this device in any games. It may work well, but it does not hold up for long. It has caused my games to crash consistently and constantly through all generation 3 headsets that I've had the misfortune of using. In short, this headset works great for what it is, but it does not last even close to one year, nonetheless two years. For $300, I recommend honestly anything else because you will at least get a full life out of your headset. If you still plan on buying this headset, I highly recommend a protection plan because you'll be needing it.

Over the years, thanks to best buy's geek squad protection, I've gone through about 6 different a50 headsets from gen 1 to gen 3. Not worth the price for their quality. They always seem to have some sort of syncing issue or mic issue. And their sound compared to this the SteelSeries - Arctis Pro is bleh. Those basically block all your sound and they just sound so much more full and accurate compared to the a50s. Glad I finally decided to use the warranty to move to different pair. I always get the geek squad protection on headphones/headsets/earbuds because of the amount of daily use and abuse they get, it's a little more expensive up front, but worth it in the long run. If you don't want to wait for the manufacturer's warranty to look at it,you just eat the warranty fee and get your money back for broken ones and use it towards new ones and just buy a new warrant on that one. Issues I'ved run into over the years on a50s: Mic muting issue, if you use the hardware mic flip up to mute, something goes wrong and sometimes keeps you mutued, you have to restart the headset to fix them. Syncing Issue - They randomly unsynced from its base and I would need to go through multiple steps of removing the drivers, unplugging the base station, trying to reset the pairing, just all sorts of troubleshooting to get them back online. Over Charging them could lock them in a state with no sound - Some days I leave my headset plugged in to charge and use them at the same time or some times I put it on the base and leave them there for awhile, in any case they end up "over charging" and will not pair to ANYTHING until you wait for the headset to drain completely. The QC on astros sucks, the longevity of them also suck for the price. Give these steelseries a try, and if you don't like them, return them or use the warranty down the road to get different ones. Keep in mind I haven't had the SteelSeries for more than a month, so I'll update my review on their longevity if they have issues. (Yes I also review the SteelSeries - Arctis Pro)

Okay, so I've been gaming for some time and well like everyone we know or hear that Astro headsets are the best on the market for gaming. I've bought other headset when I was on xboxlive for example tritons and turtle beach headsets and with Sony I bought the pulse and the gold. Ialso own DNA and have a pair of drebeats so I know the difference in a good headset. These A50 are amazing so comfy.... 2 weeks in the problem starts you need the firmware update okay fine I update them due to the fact that my ps4 is no longer picking up any signal from them nor charging them. Update done bam they work again great a week goes by and nope they don't work no more same issue. I hard reset them nada I send a ticket in nada. I'm told I should send them in to have them fixed.... fixxed? Really, I just bought them and they're already garbage after a week worth of use and 2 months of owning them. They should just ship a new pair and take the old ones for how mich they cost nope I'm told they will have to fix them and return them to me after 2 weeks besides having to wait for shipping. Nope, I respond to Astro no I'm just going to return them get my money back and stay clear of their trash of a headset and will post up a review of the over hyped headset. Look they are good while they are working but, honestly not worth the headache and the price if I buy something at a price tag like this I expect a replacement asap not the same broken item 2 to 4 weeks later I know I'm not the only person out there who has had this experience with the Astro A50 gen1,2,3. Look into it there are videos of people with the same issues and blogs about save yourself the money and time go with a better product.