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Customer Ratings & Reviews

Your price for this item is $265.99
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The comparable value price is $279.99

Customer reviews

Rating 4.2 out of 5 stars with 1493 reviews

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89%
would recommend
to a friend

Customers are saying

Customers recognize the 15.6" Laptop's affordability, user-friendly interface, and ample storage capacity. They appreciate its lightweight design, satisfactory performance, and compatibility with Windows 10. On the downside, some users have concerns about the keyboard's sensitivity, occasional freezing issues, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,493 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson has really enjoyed learning on his new laptop. It's easy for him to use.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Brand New and turns off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to study during my deployment. I didn't get to use it before I left just enough to set it up. Now I'm half way around the world and this thing will just shut off while on the internet after only 10 minutes. That's with only one page open (like Amazon). I have gotten ahold of geek squad and they told me to try a different browser so I did with the same results. This was all within the first week of ownership. If I was home still I would've returned it but like I said I'm half way around the world. I wouldn't recommend this item currently unless they can tell me how to fix it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    computer does what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought another asus computer mainly because I liked my previous one. It was just outdated and operating system was no longer supported. so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does exactly what I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I use it for work and it's quick and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for my first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop. The only thing missing or wish I notice is when using my CAPS and NUM lock keys that it indicated it was on by a computer key light.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality, Keyboard

    Rated 1 out of 5 stars

    Horrible build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for work purposes. Don't need anything special, just something with Office, etc. This laptop is junk. Pushing the keys feels like they will not spring back up. the casing feels like cheap plastic. The trackpad didn't respond very well. Returned within 24 hours of opening the package.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was too slow for me but the price was very low.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good budget laptop. Works well for browsing the web, doing projects and checking email. Would not recommend for a gamer or graphic designer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great pc with good configuration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good computer with a lots of storage with perfect size of display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Enough for a basic user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother and although at the base model, it's fine for a standard user, my brother required a little more "juice", so I upgraded it with an SSD and more RAM and now it hauls butt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A basic laptop at the right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in need of a basic laptop for email, internet access, and word processing, you can't do wrong with this choice. If you're looking for anything more intensive, like gaming, look elsewhere,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK but Device Hookup Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty getting wireless printers to connect. First with an Epson, had to manually load drivers. Second with Kodak, never could get it to recognize that the ALREADY-WORKING device was even online.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mostyly for homework type usage. Not a fan of laptops I'm old school, however this one is great for what I need it for. faster than i expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I was told it would cost over $200 to repair my other laptop. I spoke only to a salesperson and made my decision on what he said. It is, per my IT person a very good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loved it! She likes playing games on her laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesoome Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus i3 4gb 1tb DVD burner USB 3.0 hdmi for $299.00 was all it took for me to take it home. Then it went back on sale on day 14 for $237.99 With a 14 day return policy and price guarantee, I received $65 back in my wallet. The only thing I can complain about is the poor customer service personnel didn't know their products and were not interested in being of help to make my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never heard of ASUS prior to my purchase. After online reviews and talking to store personnel I decided to buy it. So far, so good. I am not a fan of windows 10 but I am coming along with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my wife to do her online school work. It works like a charm!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless Network Adapter is garbage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not an Intel, so it wasn't really expected to be good, but it's worse than that, it's absolute garbage. It'll disable itself and then is a pain to get back to working, which makes it nearly impossible for a non IT person to figure it out. Everything else about it is what you would expect for an entry level laptop, just upgrade the wireless card and HDD to an Intel wireless AC module, and add an SSD and you're good to go. If you can't do those two things, then you pretty much need to spend more money on a mid tier laptop with at least an SSD already in it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a owner of some kind of a laptop because I do different things on it. I've owned a gateway, Hp, acer, toshiba, and now an asus. I have to say it's one of the best i ever used!!

    I would recommend this to a friend