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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1493 reviews

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89%
would recommend
to a friend

Customers are saying

Customers recognize the 15.6" Laptop's affordability, user-friendly interface, and ample storage capacity. They appreciate its lightweight design, satisfactory performance, and compatibility with Windows 10. On the downside, some users have concerns about the keyboard's sensitivity, occasional freezing issues, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,493 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s great laptop. It's perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer I work great with it at works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales personnel was very helpful and was able to direct me to what was needed and help me avoid overspending

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, great product. It is not really fast, but to search the internet and do homework is really great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to purchase but it actually worked out great for the price nice sound quality in the speakers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the basics done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surfing the net, research papers, etc. Efficient for all of the basic tasks required for a college student.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall computer.Would be better if it had a faster processor. Will done fine for general everyday use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great compu for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for beginner,good speed For work or play. great storage for digital photos, videos, music and more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for its price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is too good for its price. Sound quality is very poor and performance not as expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks. It might last one hour if I'm lucky. Think this will be last Asus I purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    won't buy another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    preloaded programs suck !! Tries to have all your info put on THERE server waiting to be hacked. Windows 10 is the worst. Too many of the programs they say come with it are trial versions you have to purchase after about 30 days. Not sure if it is the computer or the programs but it keeps crashing when I try to do more that 3 thing at a time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new computer is not very good. It freezes up all the time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    More tablet like yhan laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dissapointed that upgrading this machine would mean buying another new machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    problem from day one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer kept going to sleep and could not wake it up. Called Best Buy and was told I could not return after 15 days. Had geek squad policy. Unit is at Best Buy for 4 days and is "in repair". Glad I bought policy otherwise I would be out of luck with this computer.Would never purchase Asus again.Had Toshiba for 8 years with no problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    is ok, slowly but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted faster but i liked the price. thank you so much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the money. I purchased it to replace outdated desktop and am very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic computer. This one is very slow and has a lot of useless software preloaded.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have spent more money if the salesman was knowledgeable and explained more to me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow computer...but for the price ...thinking change this for another one...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could be much better screen display is dull processor not as good as expected

    No, I would not recommend this to a friend