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Customer Ratings & Reviews

Your price for this item is $265.99
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The comparable value price is $279.99

Customer reviews

Rating 4.2 out of 5 stars with 1493 reviews

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89%
would recommend
to a friend

Customers are saying

Customers recognize the 15.6" Laptop's affordability, user-friendly interface, and ample storage capacity. They appreciate its lightweight design, satisfactory performance, and compatibility with Windows 10. On the downside, some users have concerns about the keyboard's sensitivity, occasional freezing issues, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,493 reviews
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my little sister for her school assignments , worth buying .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just started to use it.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wil be starting college in the fall and will see how well the computer works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for beginner not good for regular users. To slow for fast projects

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Works fine for my needs . The key board flexes a lot.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is OK for what you pay for,they should tell people that you have to pay more to play dvd's because it dose not come installed with one or that you gave to download a free one that you can use because Microsoft is not putting them in and it says that you can play DVDs in the product info when you read up on it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop for the price paid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is decent for the amount it cost. It's a good laptop for now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty nice, for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a student in college and I needed to purchase a new laptop as my old Chromebook fell apart. I purchased this laptop for $300 over the weekend for me and my girlfriend primarily for study and work, however, it turns out this laptop is capable of a little bit more. It handles school work perfectly fine, and it's great for surfing the internet. I haven't tried yet but I'm confident it will handle Hulu, Netflix or any sort of streaming an average person would want. You can even run some light weight games on here such as Hearthstone, Counter-Strike on lower graphics settings, or classic (dated) games such as Morrowind quite nicely. While it's not a gaming laptop and can't run modern games, these small bonuses are appreciated by me, since I've had hand me down computers in the past that weren't capable of these things. The Intel i3 Processor and 4 GB of RAM should be able to handle most everyday business the average person could throw at it. Also, this computer comes with Windows 10, which is nice once you get used to it. Now, on to the physical aspect of things. The computer looks nice, I like the color and metal look to it, however it is plastic and it feels somewhat flimsy, I feel like it wouldn't be able to take any more than a few falls. On the left side of the base includes the standard fare of ports that you would see on the average laptop: USB, Ethernet, headphone jack. The keyboard is nice, the touch pad is okay, and the ASUS SmartGesture makes navigating pretty smooth. Speakers are pretty good, and the screen is nice with a 1366x738 resolution. As far as energy goes, the laptop charges fully in about an hour and a half, and has a battery life of about 2-4 hours depending on what you use it for. Overall, I'm pleased with my purchase, my girlfriend likes it too, but hasn't used it as much as I have. It fits my needs pretty well which are school work, studying and a little entertainment. It's a nice size, and looks good, but may lack portability in my opinion, due to size and fragility. I feel like this is a good laptop for the average person/student on a budget like myself. If you take good care of your things and are careful with what software you download, it should last a good 2-3 years or more depending on if you want to upgrade by then. Anyways, I hope someone found this helpful or useful. If you have any questions or comments feel free to leave a reply and I'll do my best to answer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple and functional computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple and functional computer that meets basic computing needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop. It was pretty easy to use and does what I need it to

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy set up and good printer for basic user

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. Easy to set up , the sales staff was excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last long!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it at first until the charger port shorted out. I had to purchase another cord. It worked only about another month. I was reimbursed for cord but was a litte over the warranty. Tried to have computer fixed and it was unfixable. Thank goodness I didn’t spend that much for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far easy to navigate. Bought it for videos. So far I am enjoying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having trouble navigating the symbols

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So different from my old PC hard to find symbols keyboard is different

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow start up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor is slower than I thought it would be. Otherwise works fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it's an okay laptop for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the overall performance is just okay if you are using the laptop for simple tasking like simple web browsing or social media such as facebook, twitter. But if you use the computer more and involve download, upload, it will be a little too slow and I don't have the patient to wait for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Not Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop quit working after 32 days. Took back and was told no exchange after 15 days. Told to ship back to Asus myself, nice Best Buy, way to back product. Then was told there may be a charge from Asus. Closing my account with Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a beginner there is nothing really special about it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good enough for my techno challenged husband

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice basic laptop when you don't need all the bells and whistles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't fast enough for me and I didn't like the plastic keys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is real slow. Take years until you can start using it

    No, I would not recommend this to a friend