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Customer Ratings & Reviews

Your price for this item is $265.99
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The comparable value price is $279.99

Customer reviews

Rating 4.2 out of 5 stars with 1493 reviews

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89%
would recommend
to a friend

Customers are saying

Customers recognize the 15.6" Laptop's affordability, user-friendly interface, and ample storage capacity. They appreciate its lightweight design, satisfactory performance, and compatibility with Windows 10. On the downside, some users have concerns about the keyboard's sensitivity, occasional freezing issues, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,493 reviews
  • Rated 3 out of 5 stars

    Great for student usage

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for a gamer or for home usage! Slow and low battery life.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems with wireless connectivity since purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price, but limited features

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a basic computer but did not have many features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great gift for my sister

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great for her needs she loves it used for school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for the price.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does okay job for its price... Not so portable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has all the necessary features needed for a laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget laptop, good for online surfing and emails.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart but not a genius

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a brain surgeon or a rocket scientist bur it's ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great computer games

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for everday use, good for emails, texts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for me to do schedules and surf internet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great product.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the computer at all. It stalls all the time. I went to download a music cd to my mp3 player, it erased all of my music from my mp3 player. I had to put all of the music back on my mp3 player. I went back to Best Buy to buy a better laptop computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great starter computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good computer overall for a teen or young child.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer for not a lot of money.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space bar is weird. Wireless Internet cuts in n out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It suddenly got slow

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like that the caps lock doesn't have a light

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to upgrade ram, it starts up slowly........

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I am not much satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the laptop with shipping option and it's screen was broken. Then They sent me another laptop after but my ten days were destroyed in all this. But laptop works good and I have asked a friend to buy same one because laptop works good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Touchpad is a nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchpad is not centered on the laptop, so I find myself getting a right click menu instead of the left I intended. My hand anywhere near the touchpad causes the screen to zoom in (or out) so I am constantly resetting the display. Touching the lower corners of the touchpad makes an obnoxious clicking sound which seems mechanical (not a sound effect) . Using more than one finger triggers different functions, and I am not used to that. I wish I had chosen something different. My wireless mouse only works for a little while, then it stops responding. The PC looks nice, and it processes quickly. If you don't mind the touchpad issues, you might be ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system worked very well until the battery died. Sadly this model has the battery in a location that requires removing the entire keyboard to access it. Very bad design. Otherwise, it's a great machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    same old laptop nothing exciting

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a laptop. We went from and Dell to this Asus and it feels much lower quality than the Dell. it was inexpensive so i guess that is what you get. It has decent features, except it is not a touch screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A basic laptop that struggles with basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is for casual use maybe watching some videos its basically fine. The I3 processor and memory combine for a lackluster performance.

    No, I would not recommend this to a friend