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Customer Ratings & Reviews

Your price for this item is $934.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 911 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the fast speed, touchscreen capabilities, and lightweight design of the 15.6" Touch-Screen Laptop. They also value the long battery life and the ability to multitask with multiple screens open. While some customers have mentioned that the laptop is not suitable for gaming, others have experienced issues with the Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 912 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great device for photographers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and runs several editing programs at one time with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop because of all it's features. I'm hoping it'll last me at least 5 years. I'd call that worth the price if it does. It's been awesome so far. I'm able to multitask with it fairly easily. Schoolwork is easy and I don't have any issues with loading (unless it's the internet lol) and it plays games well too. I haven't tried a real high end game yet but plan to one day.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Light weight productivity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is smooth and keyboard lighting was a plus... light weight for on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. This is my best Dell yet. Super lightweight and great performance. Only drawback it that the power button is now on the side, and I've accidently powered off several times. Fortunately is comes back quickly. I am getting used to it and I love it. The Best Buy staff are always amazing. I received remarkable customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it, don’t love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about my new Asus laptop, but it is not as fast as I had hoped which is disappointing considering I paid a little over $1k for it. I expected more. It looks great, can bend like a tablet, & I like the separate keyboard, but I don’t love that it always seems to drag when trying to move from one page to another. It has 128 SSD, that I was led to believe would make it “lightening fast,” but don’t believe the hype. It’s just average. The Asus chrome book I was using moved a lot faster. So while this laptop has some nice features, I don’t love it. Would I recommend it? I guess that all depends on what you’re using it for. When I need something quick, I usually just reach for my iPad. I do not like typing on a MacBook; otherwise it would have been a no brainer on what to buy. As it is, I’m getting used to the delay, but it is not ideal. If I had to do it again, I would test it out in the store before buying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! It does everything lightning fast. You can have multiple tabs open at once and it still processes quickly. My son uses this for college and said it is awesome. The color and picture quality on the screen is very clear. It is a bit heavier than we would like, but he said it is not a problem to put in his backpack and transport to class.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. This is my second ASUS with my first one from 2011! The old one still worked great but just started slowing down. When upgrading, I went straight for an ASUS model and didn’t consider anything else. I hope to get just as long with this one. I love this new model as well, All the bells and whistles I need, and so much lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meeting all my needs. After some a year the battery still holds up well. Im happy I went ahead and got the 16gb ram option, because it never lags when during different things at the same time. I dont use the touchscreen much but the tent option has came in handy in an entertainment one than once.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Weight

    Rated 5 out of 5 stars

    User friendly and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Easy to use and light way. Lots of storage

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome Possum.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Love the ability to flip it and turn it into a tablet, and set the screen up in different ways for multitasking and maximizing the touchscreen. Definitely get bigger storage as you'll want to use this PC for all the fun stuff :)

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have appreciated the speed of response to commands. And I love the touch sceen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs. Lots of storage and fast enough.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    I love the fast start up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great performance, very happy with the start up time, the keyboard and ease of usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Emergency Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older i5 desktop PC started having issues just as i started working from home. This Asus performs multiple tasks and remote access with no problems at all. Great for MS Teams and Zoom. This is my second Asus laptop. Total confidence in this brand and this model. Best Buy guys met my car in front of the store for delivery after online purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have a MacBook Pro and compared to this I can say this is way easier to use and the design is amazing. I was hesitant about my purchase but once I got to use it I can say this has to be one of my best decisions. It’s great for multitasking and having many screens open. If you will be using this constantly and for work this will be your choice.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    BEST LAPTOP I HAVE EVER OWNED!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I am on my 6th laptop over the years and have had every brand, but this one tops them all. The 4K screen is amazing, it is fast, well built, and perfect for me. I am disabled and spend a lot of time playing brain games and this keeps right up. Big thumbs up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OneDrive wrecks the fun of this computer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to replace a Dell desktop, running Windows 7 - as Microsoft will discontinue updates in January. The primary use for this is running the household (bills, etc.). In addition, the larger memory was anticipated for storing and working with photos. However, the Windows 10 program comes with OneDrive - which automatically stores your photos - whether you want it to or not! This has made it very difficult to do use the computer as I had planned as the OneDrive is impossible to get rid of! After much research I found a way to stop it, but it still messes with my photo programs. That is not the fault of the computer, which is really very fun to use. The display is clear and I love the option of using it as a tablet. Get rid of the OneDrive, and I would give it a solid 10.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this computer. I have owned 2 ASUS laptops prior to buying this one and they both still work. One is over 10 years old. The display is crystal clear and it is very fast with the 16 gigs of RAM and the Intel i7 processor. I would recommend it if you are looking for a laptop that is dependable and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Weight

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, high speed, and versatile laptop for this day and age.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer with everything I need

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible device, the touch screen is such a great feature. Nothing but positive things to say about this and everything that is has provided. I would definitely suggest this for an everyday computer user that needs to work virtually and is in meets, zoom calls, etc all day. I also use it for online games as well.

    I would recommend this to a friend