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Customer Ratings & Reviews

Your price for this item is $1,124.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 911 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the fast speed, touchscreen capabilities, and lightweight design of the 15.6" Touch-Screen Laptop. They also value the long battery life and the ability to multitask with multiple screens open. While some customers have mentioned that the laptop is not suitable for gaming, others have experienced issues with the Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 912 reviews
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having multiple operating systems for dealerships up plus 5 or more websites this computer runs like my home PC. The construction feels better than most as some laptops you feel like it could break easily. I travel a lot and this laptop is perfect for that not too big nor too small.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch Screen Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen and that it has extra memory for my pictures. I’m so happy with this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very nice laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer, great upgrade from old laptop. Love the new touch screen feature! Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quick laptop. Really like the storage and the ease of using it like a tablet if need be

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer overall, I love the design, feature and especially the great storage capacity available.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Made to last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. This computer is fast & built to last. The case is made of metal & super tough.

    I would recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It is perfect for most things except for running newer games. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop, highly recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife, she is taking classes online working toward her degree. I've been in the Computer/IT field for 25+ yrs, the best laptop I've ever purchased. I would highly recommend this to anyone searching for a laptop that will last a long time. At the time of writing this review, my wife has had this laptop for a year now and it still has outstanding performance and no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is as user friendly as I have seen in a long time. Beginners will only have minimal troubles with the machine while long time PC users will find this PC both user friendly and very obvious about their setup. I purchased this on June 2 and did not have Geek Squad configure it. I was up and running within 2 hours (I have taught computer applications for 10 years - high level of understanding of the configuration and the underlying program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop is lighter than my last one has more memory than my old one just really happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, due to the Covid-19 virus and social distancing, my job gave me the options of being laid off indefinitely or working from home. I ordered this machine that same day because I needed a machine with a minimum 12GB Memory to work from home which my older laptop didn't have. BestBuy had it at my door the next day and I was able to keep working. It starts up remarkably fast with the 128GB SSD and has plenty of has hard drive space for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Computer for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat laptop ive ever owned. It's extremely fast which I need for school. Highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised by quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazed by the quality of this computer for the price and value. I love it comes with 16gig ram out of box...super nice for virtual machines. The graphics are great for what I need and the processor is excellent. I’d be happier with AMD but again this was a great combination tablet/computer for what need. The wife scream makes it really nice for working at home and the HDMI port is great to connect the computer to a TV or monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've already recommended this laptop to friends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop. Boots up in 5 seconds. Shuts down in about the same. Been very reliable. The only con is the power button on the left side about midway along the length. Being right handed, when flipping into tablet mode, I tend to hold it right where the power button is located and it goes to sleep or shuts down. Not a big deal as long as your work is saved. I would definitely purchase again and recommend this laptop to everyone based on needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. No problems with it handling any of my programs. Could have a bit better battery time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for 2 days and it’s actually better than I thought. I’m happy with its performance and look.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter got an upgrade on an Asus 15.6 touch screen laptop. It is working out wonderfully for her at college.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Better than the Mac book pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Face ID witch I’ve never seen on a laptop the screen is touch and it’s really fast at doing task.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is easy to use and love the touch screen. It is easy to open and close, unlike the ones I have had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Computer that won't break the bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. Its extremely fast and is built very well. Clean edge to edge display, great wifi connection speeds, clear sound from the Harmon/Kardon Speakers. Fast charging and lightweight. Battery life is great. The only issue I have with this Laptop is a BestBuy issue, the USB port on the left side of the computer is broken (Open Box Purchase). Everything else about it PERFECT.

    I would recommend this to a friend