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Customer Ratings & Reviews

Your price for this item is $1,124.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 911 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the fast speed, touchscreen capabilities, and lightweight design of the 15.6" Touch-Screen Laptop. They also value the long battery life and the ability to multitask with multiple screens open. While some customers have mentioned that the laptop is not suitable for gaming, others have experienced issues with the Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 912 reviews
  • Rated 5 out of 5 stars

    Perfect size, battery life and memory.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of this brand but love it. Durable and is perfect for a lot of different tasks. My salesperson was knowledgeable and helped me through the whole process. Very easy to set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Reliable, Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop. Very fast, sleek, and the screen flip option has been very useful. My last laptop was an ASUS and it looks like I will be sticking with ASUS for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for travel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use. We bought this for a trip to Europe this summer, which of course, is now postponed. Haven't used it much, but it has performed beautifully when requested to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keeps waking up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good laptop but the only reason im going to return this machine is that it keeps waking up on its own which drains the battery and when i come home, i have to put it on charger all the time. no fun!! the processor shouldnt start running while asleep, when im not using it.im going to return it. So frustrating

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Drcheema,

      Do understand your concern if the laptop is waking up on its own without user intervention.

      To resolve the issue, please do a system scan to make sure it was not compromised by malware or spyware.

      Also, please make sure the laptop is running with the most current Windows OS and system BIOS update.

      If you need further assistance, please email me at [email protected] and I would be happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Working Good So Far!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was purchased Geek Squad Certified. It seems to be pretty good so far. My only issue is when I received the laptop, there was food and a few scuff marks on it. I thought the Geek Squad was suppose to clean it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Asus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop strictly for Office. So far I paid bestbuy for a year, paid for it online for a year also. This laptop just had a windows update. Now I am charged monthly for office. I feel this laptop was used before purchase. Battery is great, taking in fact that I have only used the laptop for a total of an hour since 11/2020, but the back light for the keyboard has a dull area. I would say that this is a 7 out of 10 for the price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast starting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is one of the best currently. I am totally satisfied for my purchase and I would definitely recommend to someone who is looking for a magical PC for his school or other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a pretty laptop but I just started using i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop and charger started to heat up A LOT on second use. I am concerned but I will keep using it to see how it goes. The laptop is fast and the screen is awesome. Audios very decent. So far so good I hope it lasts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty picky on this purchase for the laptop. I spent more research on getting the right laptop than I did when I bought my truck. I don’t regret buying it at all, works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy another

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a floater laptop for our business. Sleek, absolutely no issues despite utilizing different networks & WiFi when traveling to numerous locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a great laptop sofar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Asus laptop to replace a ten year old laptop that died, and so far I love it. Very easy to set up and use. Windows 10 is a little different than 7, so am learning as I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school work and projects.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop especially for my school projects, and so far this is my best investment I’ve ever made when it comes to electronics. I would strongly recommend this piece of machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Asus! My job requires heavy administration and this laptop suits exactly what I need with ample hard drive space and a fast processor. It also converts to a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop it is very good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend this laptop,after i bought this laptop I use it almost every day its fast response when you a page

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Asus brand computer and laptop. I think they're great brand/device that won't break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs pretty good. Decent specs for school use. Had it for almost two years and it’s still work the same when I first bought the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop is light weight and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review should be focused on the associate at your Mission Valley Store. Amber listened to my needs, then answered all of my questions and found me a laptop that was the perfect fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall really great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop, runs very smooth and has a very clear screen. Although most recently I’ve had a weird black & white screen when it first turns on that I haven’t yet had checked out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets all expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid laptop. Lots of features for a good value. It has been working great so far. This laptop can handle my school work as well as all of my entertainment needs (movies, music, gaming).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus 15.6 touch screen laptop intel core 17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to just having an IPad. I have a lot to learn about a computer. I am very happy with it! The screen is a perfect size and easy to read! Very pleased with this purchase!

    I would recommend this to a friend