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Customer Ratings & Reviews

Your price for this item is $423.99
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Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen and the user-friendly design of this 2-in-1 Chromebook. Positive feedback also highlights its long battery life, lightweight and compact form factor, and generally good performance. However, some users found the lid difficult to open and expressed concerns about the limited RAM. A few also commented on the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 540 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a laptop or chromebook for college and this is what I ended up getting and I love it!!! I love how it is a chromebook and an “iPad” all in one. It is one of the best purchases I made and I am glad I spent the money.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the chrome book for my son who is a second grader. He loves the touchscreen features and the light weight. He takes it to school and carries it all over the house. So far no issues with the chrome book.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touchscreen computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this chromebook for my daughter, and she absolutely loves it! It's lightweight, sleek, and she finds the touch screen features really cool. I would definitely recommend this laptop to others, especially college students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the screen size & the easy set up of this laptop. However, the keyboard was a let down. Where the cap locks should be is actually a search key which threw me off when typing. Also i bought for the backlight feature on the keyboard but found i could not see the keys in the daylight very well. It was returned for those reasons

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear 1feathaheatha,

      ​It's good to know that you have enjoyed the size and its ease of use.

      Do understand the inconvenience this may have caused you with keyboard and its backlit.

      Please allow some time to get use to the keyboard since its layout and keys are different.

      Regarding the backlit keyboard, it is recommended to turn it off or adjust the keyboard brightness level while working in a well illuminated room or area, by tapping the hotkeys, "Alt + dim(small brightness icon)", repeatedly. Also, try to adjust the brightness level on the keys base the illumination of your work area.

      Should you need further assistance with ASUS products, please email me at [email protected] and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop. I have had a Mac Book for as long as I can remember, and didn’t know what to expect. I have lovers the light weight, the long battery life and the ease of use. And the price is great!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Surprisingly good laptop if its on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as a open box item for $200 off. Very surprised with how fast I got used to a chromebook. The build feels premium and the quality of the screen is decent, but they made a very odd design choice of the strength of the lid. The magnets holding the laptop closed are ridiculously strong, you have to pry it open with both hands and I almost messed up my nails the first few times. You eventually get used to it, and since I got this for $300, I don't care too much. Conclusion: Buy on sale, not full price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey to start when compared to the c434ta but I got it on a Best Buy sale for $370 right after Black Friday. Only differences I noticed are the color of the chromebook, an improved location of speakers, a plastic keyboard surface, but aluminum on the outside surfaces and it's very difficult to open the case with one hand. Everything else seems to be similar to the 434. The 434 is a great buy if you can find it for under $400. i'm happy with my 433 purchase. it does everything I need it to do. Asus makes a great looking product. If performance and dependability are as good as it looks, I'll be thrilled.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. ASUS ensures all products are manufactured with materials that comply with industry's quality standard and each one undergoes intensive quality control testing and inspections, this is a random problem. We always aim to develop great products. We are gutted when we miss the mark. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and our future models.

      If you need further technical assistance or if you wish to discuss this matter with me, feel free to reach out to me at [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook for my daughter. She likes it even more than her iPad. It works great. Powerful battery. Good touchscreen-what you need more? It was my excellent choice for New Years gift!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good Price Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much trouble placing the order for the new and open-box. Finally, I got the open-box version. Excellent condition. The screen is great, not wash out like the Asus Chromebook (was replaced) with the regular HD. This screen is a Full-HD with viewing at approx 170 viewing. The sound is good for a laptop. It is kind of tough to get the screen open, but it is fine. The auto Chrome OS is good till June 2026. Touch screen is good. For 14-inch screen, it is compact. It needs to be on a flat hard surface when watching a movie, else it get warm, not hot. Overall, it is good Chromebook

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A value-added purchase for computer needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book has been a godsend with zoom classes and reconnecting with my friends. The screen is crystal clear, & it’s up and running when I need it most. The storage is super fast so it has captured photos and memes and a few programs like lighting. It has everything you could want for an academic student through a PhD—- I speak from experience, having watched my husband complete his in a grueling challenge of getting his old laptop with poorer technology to create the formatting to adequately prepare his thesis. This is a great buy—so well made its amazing. It’s packaged as safely as an apple product for shipping protection, too! Buy it—you’ll be glad you did!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nick upgrade. This one has bigger screen and fast response . And happened ro get it at a great price. I love it . I use it everyday and battery still has alot battery left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Wife loves computer easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience purchasing this from knowledgeable salesman to quick delivery. We bought this for our business and works well with all applications. Speed and ease of use are high on the list.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Chromebook and by far my favorite. I live the touchscreen and the ease of use. Ultra thin with a metal build for durability and sleek looking. Great picture for movies or videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook for my daughter, she is very happy with it, very easy to access, great features, it links to her phone, touch screen, has all the basics that she needs for school

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus hit it out of the park powerful,functional,lite,and affordable. I contemplated a return thought that I would have to have windows but im glad i stuck with chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use it for my school work along with Microsoft teams for my school meetings. I love how light and sleek the laptop is. It’s easy to use and fast processor. I highly recommend you get it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome OS is an eye opener, I love it. This Chromebook hits all the hallmarks of a winner. Build Quality and Materials Speed Silent Cool Thin Bezel Keyboard feel TrackPad Weight EVERYTHING TO LOVE!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our chrome book, its flexible and the keys light up and it's also touch screen. It's not to heavy snd the quality it very good. Overall we give it an A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to setup, use, transport, and it us plenty fast for office use. I purchased this open box with no issues at a discounted price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice, fast computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item at the open box price so I got a great deal on it. Although it’s a nice easy to use computer, I didn’t realize chrome books can’t download desktop apps that you can usually download on regular Mac and windows computers. The apps it can download are basically the same as mobile apps. I should have researched beforehand. I just saw the great deal and jumped on it. Anyways the features are awesome being able to use touch screen features if I’m tired of scrolling using the touch pad. Nice computer but delicate. My screen already broke.

    I would recommend this to a friend
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