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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 490 reviews

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82%
would recommend
to a friend

Customers are saying

Customers often highlight the positive aspects of the 2-in-1 15.6" Touch-Screen Laptop, such as its responsive touch screen, affordable price, user-friendly interface, and the inclusion of Windows 10. However, some customers have expressed concerns about the lack of a disk drive, occasional freezing issues, its weight, and its inability to handle recent games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 490 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good did its job and would get more if others needed them at work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A few minor startup issues with Windows 10.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few minor startup issues with Window's 10 but PC is performing well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some this may be a great choice. However I have learned that I prefer my Mac. I don't like how bulky it's and its slow processing in my opinion. Not easy to use and it doesn't smoothly operate. It has nice functions but it gets lost with irritation of the constant hesitation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and had a nice design. Really like the tablet function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer a little slow on startup but after that's it's fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the flexibility this laptop offers. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, still learning everything it has to offer. So versatile. This was highly recommended by a sales associate at the store, for the features and size of screen you get, I obviously thought it was a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good service from store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quality item, that I plan to appreciate for many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very please with this laptop. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great processing, keeps up with photoshop, freehand, and various games, but battery is pretty dies fairly quick compared to most laptops I've owned in the past, and thedepletion while in sleep mode is too rapid to ignore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I had anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to merge my desktop and note book into one computer. After researching a number of them, picked this one. It is great on my desk or doing filed work. A great screen and quick response. Love the lighted keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer at home for work. It works really well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was not even an option when I started looking for one; but after having purchased two other different brands (including gamer laptop), this one really works much better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs well. I did return my initial purchase due to manufacturers defect but Best Buy swapped it out with no problems and the second one works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so great works perfect the best purchase to date

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, the features I wanted, shipped to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associate was right on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't reviewed this specific laptop so I asked an associate in the store. He gave me solid advice and this is definitely the best computer for my needs! Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, but I am not happy with Windows 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for 2 to in 1 for good price at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great after 6 months!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is more than adequate for my needs -- I've been using it for 6 months with no problems with the computer. The only problem is that it is smarter than I am and I've had to figure a few things out!

    I would recommend this to a friend