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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 490 reviews

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82%
would recommend
to a friend

Customers are saying

Customers often highlight the positive aspects of the 2-in-1 15.6" Touch-Screen Laptop, such as its responsive touch screen, affordable price, user-friendly interface, and the inclusion of Windows 10. However, some customers have expressed concerns about the lack of a disk drive, occasional freezing issues, its weight, and its inability to handle recent games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 490 reviews
  • Rated 4 out of 5 stars

    OK tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with the hook up to Sony 400 watt sound bar

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has the perfect # of functions for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop once you update the BIOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was very slow until I upgraded the BIOS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her computer uses it for college...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, I have not had any problems with it since I bought it, except for a virus...but that was my fault. Now that it's protected it's great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good no comment for now thanks very much ..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, easy to use, I would buy it again !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Is what I looking for. 100% recommendable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job...use it for school and job search

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a Dell laptop and it crashed on me the first time opening it. I took it back and this one went on sale! It is WORTH every penny. Started off a little slow, but it is a great computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    takes getting use to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multible calls to Geek Squad as TOO SLOW. Finally took it in to store. they improved it alot. Still getting use to the change from MAC to windows. am sure I am not using the machine to potential.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus error message keeps popping up and not sure what to do to solve the problem but my computer is not running as fast and the keys are getting stuck. They started sticking right after I got the computer, I just figured it was because it was new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer Runs Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs slowly. I took it into the Geek Squad who confirmed that it was really slow. Best Buy was very accommodating and replaced the laptop for me; however, the replacement laptop runs slowly too. Surprising with so much ram and an I5 processor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my boyfriend a few months ago and he loves it! The sales person was very helpful in our computer purchase process and recommended this laptop to us. Great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intial Purchase Was Damaged Replacement Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first computer arrived damaged but after returning it we got one that works great. They corrected their error and the computer has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a home laptop that could do basically everything. Personal, work, and gaming when the mood calls for it. I've been very happy with it, and I love the keyboards sizing and weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good PC with a bug.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked Asus products. Unfortunately this PC had a problem with the volume keys. I thought there was something I could do to fix it. I tried to download the latest drivers, but it did not solve the problem. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about this computer except the sound. With volume at max it was much too low and would have required external speakers which I wasn't happy about. Other than that, everything else seemed to be ok. I did return it though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved asus laptops they are very strong and dont get viruses easily, the laptop is also kid friendly i can flip the laptop back and let my 2 year old watch movies.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial impressions of this laptop were great. I thought it was great specs for the price. Nice features, usb type c, 1080p touch screen, aluminum casing. After using it for a while I started having issues with the hard drive. It froze up on me a few times, after showing 100% hard drive usage constantly even though the computer was doing almost nothing. I think it may have just been a faulty unit, and I ended up exchanging it for a similar but smaller toshiba laptop that was $100 cheaper due to a $200 sale price.

    No, I would not recommend this to a friend