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Customer Ratings & Reviews

Your price for this item is $899.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 456 reviews

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88%
would recommend
to a friend

Customers are saying

Customers appreciate the 2-in-1 functionality, powerful performance, and ample storage space of this laptop. They also find the price reasonable. However, some customers have concerns about its weight, battery life, and the quality of the DVD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-456 of 456 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of features I haven't yet explored. I like that it flips into a tablet with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Backlit keys is a nice touch.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, touch screen, backlit keys. lots to like!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, touch screen, and dvd reader. A must for everyone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Dvd drive

    Rated 1 out of 5 stars

    Breaks Down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these over Spring break (around April) and it started out just fine, but after a few months of pretty normal use, the battery life went to nil (a couple hours), and the hdd died. I thought maybe this was just a fluke and got it replaced by Geek Squad (it was under warranty), but now, only about 6 months later, it's dead again. I don't know if it's the hardware, the software, or both, but this machine does not work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play games on it mostly and it's amazing. LOVE the graphics card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to replace my old desk top that I could use for almost everything from work, to play. Still trying to figure out windows 10, but no complaints.. P.S Thanks Geek Squad for your help..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what I expected, but it has the turn off/on button in a really bad position, so I tend to press it a lot by mistake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is fast and nicely made. Problem is the sd card reader. after you insert sd card it looses the connection with motherboard slot and it is coming in and out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for work and for gaming, and it runs excellent. The fans are very quiet, and it charges up incredibly fast. I'm also a fan of the touchscreen. I didn't think I would like it very much, but it's chill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 2 in 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus brand is tops for me. Have a desktop and 2 in 1 and both are cool. Only wish is that the 2 in 1 was lighter. Asus fan and best buy fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months now and I can honestly say that it's the best computer I've ever had! Some might say it's a little too heavy but the performance is worth the trade off for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Touch Screen Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought for our grandson for college. He loves it. He has not put it down since he got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside is easy to get fingerprints, power button on the side is inconvenient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is anyone else with this model Q553UB having Bluetooth connectivity issue, or am I the only one? Mine cannot find any Bluetooth device nearby.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good computer with an annoying flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS 2-1 with the i7 processor is great computer but has an annoying problem -- the clock won't keep time. I read about it in other reviews and figured an easy fix like a computer clock would have been taken care of by now -- it isn't. For 1,000 dollars a computer should be able to keep time like they have for decades.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $1050 paperweight!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this first Asus Q553 last Thursday (4/14/16) and the graphics card was bad and it took forever to respond and froze constantly...SOOO I took it back to Best Buy and exchanged for another Q553 assuming I got a lemon. No such luck. I have had this new one since THIS Thursday (4/21/2016) so all of ONE DAY and I'm getting "graphics card crashed" messages and super slow responses! I am more than angry! I spent $1100.00 on a piece of junk! The closest Best Buy is over an hour away so I've got to waste more gas and time taking this junk back. Needless to say, I will NOT be buying another Asus! What a joke! Save your sanity and go with another brand!

    No, I would not recommend this to a friend