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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the touch screen's sensitivity, the laptop's lightweight design, and the amount of storage it has. They also appreciate its user-friendly interface, solid performance, long battery life, and reasonable price. However, some users have experienced freezing issues when multiple Chrome tabs are open, and a few found the setup process to be lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 370 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying getting to use my computer. Needed a faster computer for college and this one is working out great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop I have ever had that also has touch screen. I wouldn't have one any other way from now. My grandson has used it to play games and it has enough to keep them playing and having fun.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with ASUS brand, my last ASUS laptop from over 6 years ago still works great, just slow So I’m hoping for the same from this one. It adjusts very smooth, has a great definition & multi tasking ability

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, and works well with wi-fi. Tons of hard drive space and memory.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Teen gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the Christmas list as being the best processer and speed storage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS COMPUTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDD is soooo slow, I run at 100% disk usage the moment I turn on the laptop. All the 1 star reviews on here are saying the same thing so it must be true. Don't make the same mistake as me and waste your money on this laptop. I'm going to have to spend more money to buy a SSD that I will have to install myself just to make this laptop work.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Derek,

      I do understand the inconvenience and your disappointment about the 100% utilization on the hardrive. This will usually occur when the laptop is under heavy load during the initial WINDOWS setup and WINDOWS Update installation. Disk utilization will go down once these tasks or processes completed and the laptop will become more responsive or system speed and performance will be optimized. Also, please make sure cumulative WINDOWS Update are being installed periodically in order to maintain optimum speed and performance. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very happy with my laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself and it works great. It’s fast and does all the things I needed. Have not had any issues so I am very happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great buy. The memory and speed just make it amazing to use with my database programs. And when I have to multi-task it doesn't lag or slow down at all. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the fingerprint recognition when logging into the pc, and the touch screen is very sensitive. My husband flips the screen back to make a really large tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ready to go out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and prompt delivery. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for IT personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my old laptop and was looking for one to continue my IT career and also for personal use. This touchscreen laptop is definitely the best computer I’ve had by far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed and all of the updated features, but I really miss 2 features on this computer which are old features such as a lit (illuminated) keyboard and the home & end buttons on the keyboard. These are the only reasons why I am giving this product 4 of 5 stars. If the computer had these features I would definitely recommend 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a really great compact machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, bright clear screen, fast processor. Only warning .... if you are using the numeric key pad for a lot of entry (I am) the decimal key is up in the right hand corner above the 9! Who does that!!! It took a couple weeks to relearn that key placement.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great and firm clearance price. Loving the touchscreen option. Would be better if the battery lasted longer. Battery last only 4 hours maximum.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gave as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for Christmas. Seems to love how quick it is. So light weight and compatible with many software. Can't go wrong with purchasing this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop seems to work well and is pretty fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this computer's 2 in 1 function.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an ASUS 17.3 from about 8 years ago. I loved it and the processor failed during an install of a new security software. I like this new one but miss my larger screen and numerical pad is smaller and backwards from the other one so I am constantly inconvenienced during calculations. otherwise a nice computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Asus 2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of an old laptop that the hinges broke , this one flips all the way over to create a tablet ! So no breaking of the hinges . Love the 2tb of storage .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ASUS 2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived sooner than indicated and undamaged. Set up was relatively painless. Laptop is quite fast and is handling every task that it is used for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Asus is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 2TB Hard Drive - Sandblasted matte black aluminum is really good

    I would recommend this to a friend
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