Customer Ratings & Reviews
- Model:
- Q525UA-BI7T9
- |
- SKU:
- 6077505
Customer reviews
Rating 4.2 out of 5 stars with 370 reviews
(370 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are impressed with the touch screen's sensitivity, the laptop's lightweight design, and the amount of storage it has. They also appreciate its user-friendly interface, solid performance, long battery life, and reasonable price. However, some users have experienced freezing issues when multiple Chrome tabs are open, and a few found the setup process to be lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Very good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got a very good deal on this computer and we love the quality of it.
I would recommend this to a friend Rated 5 out of 5 stars
Quick, and easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace two, aged laptops. Loved the amount of memory/hard drive space it had, as well as the tablet feature. It was Avery quick, and painless setup right out of the box. We did get a lemon to start (first warning sign should have been the two day setup), but after giving it a couple weeks to “come around,” we took it back and got it switched out very easily.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer its fast i can do all my work on it and memory is great
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 1 out of 5 stars
AVOID AT ALL COSTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was originally drawn to this laptop because it has an I7 processor, a touchscreen. a 10 key, and an extra m.2 slot to upgrade to a SSD. I loved everything about it... until I turned it on. 15 minutes after boot up, disk space was at 99% with no programs running. Microsoft Word averaged over 2 minutes to open with nothing else running. I took it to Best Buy and although the Geek Squad was great, they discovered that the issues are hardware related. Based on other Best Buy reviews, I don’t believe this to be an isolated incident. The shame of it is, I read them and still bought this laptop. Don’t make the same mistake as me.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Andrew,
First off we would like to apologize for the experience you had with this device. Please allow us to make your experience with Asus a better one. Based on what was explained we would recommend an RMA to have this hardware diagnosed issue resolved.For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. I do look forward to your response. Have an extraordinary day.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Love This 2 in 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a 2 in 1 for at least 6 months. I am a student and am limited on funds. While this did not qualify for the student deals discount the price for this open box could not be beat - even by Amazon. I love Best Buy's customer service and have been a loyal mobile customer for at least 10 years. I'm happy to now also be a computer customer as well.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
I love this computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS Computer is amazing. Super light to carry around & super fast.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
ASUS - 2-in-1 15.6" Touch-Screen Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Laptop works very well and is lightning fast.
I would recommend this to a friend Rated 5 out of 5 stars
So versatile.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer it is so easy to use! The picture quality is fabulous.
I would recommend this to a friendRated 5 out of 5 stars
Just the laptop I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop to write quilting patterns, down load embroiderie patterns for my embroiderie machine, and general day to day computing(e-mail etc). The man at Best Buy who helped me, listened to my needs and steered me in the right direction. He helped me narrow my choices down and make an informed decision. I am very happy with the function of my asus.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for anyone that likes a fast and efficient machine.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the computer is slim and fast. At a afforable price.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer does great for everyday use. Very reliable and great price.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very good laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the laptop a lot. It is very fast and it’s good for my school
I would recommend this to a friend - Pros mentioned:Lightweight
Rated 5 out of 5 stars
GREAT FOR WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S LIGHT WEIGHT AND EASY TO TAKE TO WORK. VERY USER FRIENDLY
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very fast computer and 2tb of storage is more than enough.
I would recommend this to a friend - Pros mentioned:Lightweight
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Boots up fast and laptop is lightweight.
I would recommend this to a friend Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Like the amount memory available on the laptop
I would recommend this to a friendRated 4 out of 5 stars
Good Laptop for Games and Work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop mostly for work, but I also play some online games. Would like to have the option to be able to have a wired connection to the internet.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop great. Great for school and work really fast
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Great laptop for work and personal use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fast and has lots of space just like I needed.
I would recommend this to a friend











