Customer Ratings & Reviews
- Model:
- M1407KA-PS74
- SKU:
- 6625143
to a friend
New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is fast and the screen is amazing. Great machine
I would recommend this to a friendAsus Vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great purchase. I especially like the keyboard and the way it types so easily. Backlit was impt, and it is. It is also easy to operate and everything is very clearly labeled on the keys. Speed, memory, flexibility, lightweight...all good! Great touchscreen! It was the perfect choice for me.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it Open Box, and it came in its original box with all its parts.
I would recommend this to a friendAsus laptob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop's performance is highly beneficial, demonstrating both creative capabilities and a robust processor.
I would recommend this to a friendNot good asus laptop and returned immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When doing the first start up the laptop crashed twice
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gerard F,
We apologize for the issue you experienced with your ASUS M1407KA laptop, particularly the crashes during the initial startup. We understand how disappointing this must have been and regret that the product did not meet your expectations, leading to its return.
Your feedback is appreciated and will be shared with our product and quality teams for further review. We also hope you have since received a functional replacement that provides a smoother experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2511016408-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
