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Customer reviews

Rating 4.6 out of 5 stars with 303 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the laptop's stunning OLED screen, long battery life, and lightweight design. They appreciate the fast performance and excellent speakers. However, some users wish it had more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 303 reviews
  • Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Premium feel on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy so far. For my use, this is the perfect laptop at the right price. I already have a Mac desktop and didn't need a Macbook (well, I didn't need the PRICE of a Macbook lol) and I simply wanted a lightweight laptop that I could use without needing to head upstairs to my office to use my Mac. I have a chronic illness and there are days where I have to limit trips up and down the stairs in my home. My use is mainly for light work within Autodesk Fusion and Bambu Studio for 3d printing, as well as internet browsing. With this in mind, I'm ok with the 8GB RAM especially at this low price point. I do wish it wasn't soldered in, but it not a deal breaker for me. The build is excellent for this little laptop - the aluminum feels sturdy and doesn't creak or bend at all. I was a bit nervous about its dark color, but so far it doesn't seem to be much of a fingerprint magnet so I'm very happy about that. The screen is gorgeous - I of course use dark mode on everything to help prevent any possible burn in since it's OLED. I do wish it wasn't quite so reflective but it's a minor gripe. I specifically wanted a touchscreen because for me personally, I prefer that ability when working with my 3d printing models. The keyboard is solid and the keys are nice and responsive and not mushy. Love the backlight on it which is hard to get at this price point. Overall, it's a very premium feel on a budget. So far it's running cool and quiet for what I'm putting it through, can't speak to battery life in detail just yet, I'm not going to get the 15 promised by Asus but it's shaping up to give me about 8-10 hours of use which is more than enough for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Excellent daily device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great Macbook alternative with good build quality and premium features for much less than the competition. It has a beautiful screen, a great tying experience and a long battery life. I upgraded the SSD with a Silicon Power 2TB NVMe M.2 PCIe that I got for cheap. I also setup up dual partitions for both Window & Linux after cloning the original Windows drive. Both Windows/Linux environments run flawlessly, with the Ubuntu distro running out box without any tweaking (touch screen, Wi-Fi etc). Not only can the laptop handle basic day-to-day tasks, but the Intel Core Ultra 5 can do intensive duties as well, since it's very fast. I'm a very happy camper and feel most will concur after purchasing this item.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good OLED laptop from Asus

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop’s OLED screen is stunning, with deep blacks and vibrant colors that make movies and creative work look amazing. Performance with the Core 5 is solid for everyday tasks, but if you need more power for gaming or heavy multitasking, the Core 7 is worth considering. The build feels sturdy, the design is sleek, and the keyboard and trackpad are comfortable. Battery life is decent, though OLED screens can drain it faster. Overall, it's a great choice if you want a top-tier display without sacrificing performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    NO RAM UPGRADE, Soldered RAM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ram is soldered, no upgrade available so not for gaming, very fast and powerful though, sleek and with a feeling of neatness, really reminds me of a new Mac but better, and the screen isn’t glossy bc of touchscreen like I’ve read, highly recommend for work or school and a bonus to be able to light gameplay. NO SD SLOT

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Brilliant Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good display, and the device is lighter than a MacBook, with decent battery life (good in case of windows pc's)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with my Zenbook just recently purchased from Best Buy - I got a super deal with it and the Geek Squad gang were able to get me squared away..... Best Buy has become my "go to" place for all my tech needs.... I often use my laptop in teaching at different churches (pic included) Should have found them earlier than I did.... Straight Ahead! Joel from Gilbert Arizona

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP I HAVE EVER OWNED and I am 71

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how bright and clear the screen is, runs very fast and cool. Charging is very fast, as it start up and searching. LOVE the light weight and STRONG metal frame. BRIGHT BACKLIT Keyboard! I give this an "EXECELENT"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi there, This is Jaggi from India,I am in US as a student .This gadget helps me a lot during study to make assignments and design in automotive engineering degree as well as online classes.AUSS ZENBOOK 14 has a best display colors and smooth touch display, which feels you professional.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop a few weeks ago and so far it's working as I expected. It's fast, has good sound, the desktop resolution is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Processor speed
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Beautiful OLED screen and snappy performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s great is the beautiful OLED touch screen, long battery life, light weight, thin and small size, USB-C battery charging and snappy performance for everyday use. Includes a 65 watt charger. Physical shutter for webcam privacy. Excellent audio (Harmon / Kardon) quality given the size of the laptop. The backlit keyboard feels good and is easy to see in pretty much all lighting conditions and angles when the back light is off. See photo. Supports the use of a stylus. (not included) The cooling fan only runs when under a load and not in light to normal use, such as web browsing, writing this review on MS 365 and watching videos. I’ve used other recently manufactured laptops that would run the fan just to play a YouTube video. Annoying. Excellent build quality will Milspec ratings (see Asus site for detailed info). Gorilla glass screen. Aluminum housing feels solid. No creaking and twisting with screen or base. Touch pad and touch screen work as expected. No odd behavior exhibited from either. What could be better is 16GB of RAM instead of 8GB that’s not upgradeable. You cannot add more RAM or swap an 8GB stick for a 16, or higher stick of RAM. It’s soldered to the motherboard from what I can tell. A 1TB SSD instead if 512GB. From what I can tell, that’s upgradeable. But you will need special tools to open the case to do it. But I think the price point is a trade off for the OLED screen. Not a bad trade off in my opinion. For a couple of hundred or so more, you can get this laptop with 16GB and a 1 TB SSD. Missing an SD or Micro SD card reader. I won’t be listing all the specs in my review. They are listed on the product’s page, and you can go to Asus’ site for even more details. I will be talking about performance and directly comparing it to a couple of Dell laptops I have reviewed over the past couple of years. One in particular, that’s at a similar price point. Setup was easy and I had no problems setting up WiFi, logging into my router and adding it to my Microsoft account. Unlike some computer manufacturers, no bloatware. Just a couple of apps that didn’t pertain to Microsoft, Intel or other components that need an app to function or fine tune. The Intel® Core™ Ultra 5 processor 125H (18M Cache, up to 4.50 GHz) CPU in this laptop is of a new design. "Intel® AI Boost is an integrated AI engine for low-power AI acceleration and CPU/GPU off-load, while Intel® Gaussian & Neural Accelerator processes AI speech and audio applications while simultaneously freeing up CPU resources for overall system performance and responsiveness." I think it is on par with the last generation Core i7U in the 14” Dell I reviewed. It has 14 total cores. 4 performance cores (2 threads per core), 8 efficient cores and 2 low power efficient cores (single thread per core). It also has Intel’s new Arc GPU on board too. See Intel’s site for more info. The OLED screen is beautiful. If you are not familiar with OLED vs LCD and what a color gamut is, Google it. I would explain it, but that would make this review too long. Let me say that if you plan on viewing photos, watching videos and anything HDR, OLED is what you want. Also, for light photo editing. Not enough memory and CPU power to run full blown Photoshop or Lightroom efficiently. However, I think it’s enough to run Photoshop Elements or similar photo editing programs / apps without it being sluggish. The color and contrast are noticeably deeper than even the high-performance LCD screen on the Asus ROG laptop I reviewed 3 years ago. Note: I use that laptop with a Bluetooth keyboard and external monitor, so its screen has very low hours on it. I have taken photos to compare the screen color depth of this laptop and three others. The Asus ROG laptop mentioned above, a 14” Dell with a 6-bit LCD panel and a 16” Dell with a 4K OLED. The OLED screens are on par with each other. If you are viewing this with a smartphone, tablet, monitor and laptop with an OLED screen, you should be able to see the difference. Not so, much, if at all, with an LCD screen. I set all the laptops to their default color profiles and brightness at 8 out of 10 steps. Photos taken with a Canon EOS R with a 100mm f2.8L lens, white balance set to daylight. Shot to 16 bit RAW files. I had to convert them to 8 bit color to save them as a JPG file for the mosaic to insure browser compatibility. The only real way to see the difference is in person. But I hope this helps. See photo. Compared to the 14” 2 in 1 Dell with Core i7 1355U CPU, 16GB RAM, 1 TB SSD, 6 bit screen. The only things the Dell beats this Asus in is more RAM and SSD capacity, it’s a 2 in 1 (can be a tablet) and has an SD card reader. A slow one. CPU performance seems to be similar. Big difference in screen color depth when viewed side by side. Asus blows it away as expected. Dell costs a couple of hundred more. Similar build quality. Asus battery life is about double. Compared to the 16” 2 in 1 Dell with Core i7 1260P CPU, 16GB RAM, 1 TB SSD, 4K OLED. Again, more RAM, larger SSD and card reader are wins for Dell and a larger 4K OLED screen that’s on par in color depth, (full P-3 color gamut) and 4 times the resolution. However, performance seems slower on the Dell. Probably from pushing 4 times the pixels on the screen, even with Nvidia GPU with 2GB. Similar battery life and build quality. However, this Dell costs twice as much as the Asus. See photos for benchmarks This laptop has a lot going for it for its price point. OLED screen being top on the list, battery life, performance, build quality, size, weight, audio quality and keyboard. The only negatives are lower RAM and a smaller SSD than average. Not enough for your needs? Just move up the next Zenbook model that has more RAM and a larger SSD. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this product ❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this laptop! So user friendly, great battery, best buy is the best as usual

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Second Zenbook 14, price and feature are worth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Zenbook 14 purchased this year. I bought it for my wife and the first one is for my business purpose. I am very happy to its price and performance. Its integrated software MyASUS helps me to monitor the laptop easily. I would recommend this model to both home and business use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Light, powerful, strong battery, RAM concerns

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing: Nice touches on packaging. When you open the box, the laptop “pops” up. It is a little aesthetic detail but it makes a nice presentation and does make it easy to grab from the box. Layout & Design: The keyboard is great for the most part with the exception of the power button. For some reason the power button is not the top right button, the “Delete” button is. It was a little dark in the room when I tried to turn it on the first time and I kept pushing delete instead of power. This isn’t a huge deal but definitely odd. The laptop itself looks like a well designed, high quality aluminum body. It checks my must-have boxes on size and weight. I like laptops that are 15mm (~ .6”) thin or less and under 1.3kg or less than 3lbs. It makes the ASUS Zenbook 14 OLED a very good, portable option. I really like the matte finish, however, this leads to fingerprints on the finish like most matte finish laptops. There is not a fingerprint sensor to unlock the PC but it does use facial recognition, much like iPhones of the past several years. It works well in the light or dark. External Monitors: I use two 32” 165hz external monitors and a docking station for much of my computing needs. This ASUS Zenbook can push 1440p and 165hz to both monitors through on USB-C port. The laptop this ASUS is replacing can only push one external monitor at a refresh rate higher than 60hz per USB-C port. This is a big upgrade for me because it is much cleaner for my setup to have once cable do the work of two. Fans: This is a good news, bad news situation. What do you want first? Okay, bad news first. The bad news is that the fans run a lot. Typing this review with two Chrome windows and a total of four tabs open, driving two monitors with the lid closed, the fans have been slowly running almost nonstop. The good news is, they are fairly quiet. I really only notice them once in a while, but I do notice them. Performance: This is the first device I’ve used with an Intel Core Ultra Processor. So far I have noticed the ASUS to be very snappy and responsive. I haven’t used any programs that are too heavy so it has performed very well. The 8GB of RAM is… well, okay. More on that later. Battery & Charging: This laptop has fantastic battery life so far. ASUS claims up to 15 hours. Based on my usage so far, I would say they are not too far off. I have easily gotten 10 hours and been in the 20% range before I plugged in. The charger is USB-C, which is great since it is so universal. The detail I do not like about the charger is that it is all one piece. I much prefer a charger with a separate USB-C cable. If the charging block and cable are separate pieces, either one can be replaced if they are damaged or worn out. With this charger, in the case of damage or wear, the whole charger will need replacement. Sound: Let’s address the elephant in the room. Laptop manufacturers throw names out there like harmon/kardon, Bang & Olufsen, among others, but most laptop speakers are only good enough for basic tasks like listening to audiobooks or a quick video. Most people are using headphones if they are watching shows or movies. That said, the harmon/kardon speakers on this ASUS are a little above average. I find them to be plenty loud, without much distortion, to casually watch a show while I work or browse. Issues: I like this ASUS laptop. It has a beautiful OLED screen, it’s lightweight and portable, but there is one main issue I have with it and it is in regards to the RAM. This laptop comes with 8GB of LPDDR5 memory, which is pretty fast, but insufficient for 2024. Web browsers like Chrome and Edge eat RAM like nobody’s business. These days RAM is cheap (Best Buy has a 16GB DDR5 stick on sale for $39.99) and ASUS has made two errors (in my opinion) with this laptop. The first is, it should start with 16GB. This is the minimum needed these days to have a laptop that runs quickly and lasts for years to come. IF ASUS still believes 8GB is enough in 2024 and beyond, the minimum they should do is make a slot for expansion. This is the second mistake in my eyes because the RAM is soldered to the motherboard. Iit is cheaper and saves space to do this, but unfortunately this move also prevents the laptop from being upgraded in the future, ensuring it becomes e-waste sooner rather than later. Overall: Depending on your usage, the ASUS Zenbook 14 OLED may work well for you. If you use it to watch movies or other videos, casual web browsing, pay bills, basic games, word processing, or other such activities, this ASUS will work just fine. It has a nice keyboard (minus the awkward power button placement), a beautiful OLED screen, great looks, and is nicely sized and portable. If you like to have 47 Chrome tabs open or use more memory-intensive programs you will eventually run into issues with only 8GB of RAM. If I could use decimals in my rating, this laptop would be 4.3 for me. I went with four stars because I can’t get past the memory concerns I have. It’s a great laptop so far, checks almost every box I have for a laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Pretty Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid laptop. Gets a little hot when charging with the included 65 watt charger. Screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Zenbook 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product purchased it and was ready within a hour.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best buy laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, not too low on performance, it holds up game very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really nice and feels good with high quality materials but after 2 months I started having issues with the sound and screen so I had to return. Sad because it was a good deal but can’t handle it if issues are coming after 2 months only

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lifetime garmet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just write for my best news. The right size? I just want to say thank you. Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. A laptop that meets all the requirements, very beautiful and functional. easy to move from one place to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Associate helped guide me to another store that had the laptop I wanted in stock.

    I would recommend this to a friend
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