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Customer Ratings & Reviews

Your price for this item is $71.99
The previous price was $87.99

Customer reviews

Rating 4.4 out of 5 stars with 49 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 49 reviews
  • Pros mentioned:
    Answering machine, Caller id

    Rated 4 out of 5 stars

    Good speakerphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second such phone I bought; I'd bought an identical model several months earlier, then purchased this one for a different room because I liked the model so much. The phone has all the features that I wanted: answering machine, speakerphone, caller ID, a mute button, volume control for both ringer and handset, ability to pick up messages remotely, and others. I rated it 4 rather than 5 only because the sound quality coming from the earpiece is a bit on the tinny side, but this might not bother others.

    I would recommend this to a friend
  • Cons mentioned:
    Hook switch

    Rated 4 out of 5 stars

    Mediocre Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hoped this phone would work out, because there aren't many 2 line corded phones with an answering feature. This phone replaced a very old Panasonic KXTMC98B. I had no complaints about audio quality from the party on the other end of the line, and other parties would come in clearly to me, but for some reason, I would hear distortion in the receiver when I would speak, a slight annoyance The speakerphone works pretty well for a phone in this price range. A few complaints about the answering system. Once your messages are played, and you determine the message is for someone else in the household and you do not delete the message, there is no old message indicator to key someone to check, as did my old Panasonic, unless you press the play button again. Secondly, hangups are often recorded as messages. The old Panasonic did a better job at distinguishing legit messages. Lastly, I ended up having to return this phone. It was wall mounted, and intermittently, the hook switch did not fully engage and the phone would be off hook for hours on end. I returned it to the Best Buy store, but because it was only available online, I was unwilling to wait another 4-5 days for a replacement. I picked up the same model off the shelf at another retailer (they price matched BB). I have not experienced any hook switch problems, but the audio and answering machine complaints remain.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    2 line phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all the features I needed and I always buy A T & T products. High quality, easy set up and last one lasted years!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    AT&T 2-Line Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is easy to use and meets all of my expectations from an AT&T product. Would like the microphone on the handset to be a bit clearer and more sensitive. The large buttons makes dialing easy and clear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Answering machine, Caller id

    Rated 4 out of 5 stars

    Good phone for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 phones. Use them all at my office and they work great so far! Love the caller id feature and answering machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic business phone for home office!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old 2 line phone recently died and I needed to find a good replacement. So glad that I picked this model. No frills and provides all the features that I need for WFH.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A business must!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, excellent sound quality, large numbers, fast programming, and overall excellent multi line phone, and answering machine.

    I would recommend this to a friend
  • Pros mentioned:
    Answering machine

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Only need one line, but I just ignore the 2nd. Answering machine, speaker option, headset option. Easy to use. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Business phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone bought at Best Buy great price. Had to replace my old phone this one fit the bill. Easy to operate, was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Love this phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features we want. Nice size, caller ID, large buttons and adequate call buttons for frequently used numbers. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old with same model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for dad to replace the same model...so you know he likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    land-line phone great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you still want and use a land-line phone, this one is great! Two -lines, easy to install. Can program many phone numbers and has two-line answering machine functionality. I had this phone before and was satisfied so I bought another one.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Answering Machine & Land Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous old machine did not show caller name & phone #. This does and we love it--as it cuts down on answering the phone when is a robo call or someone we don't know. Hardly anyone from these calls leaves a message.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the answering system on it. And the blue backlight is pleasing. The speakerphone is what I use most and I've had no problems with that either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for for our home office

    I would recommend this to a friend
  • Cons mentioned:
    Receiver cradle

    Rated 4 out of 5 stars

    corded phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has many features that work fine but the receiver does not stay on the cradle when hanging on the wall.

    I would recommend this to a friend
  • Cons mentioned:
    Bells

    Rated 4 out of 5 stars

    Not a lightweight phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good hearty phone. However it has a lot of bells and whistles that you have to learn about.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Looks good and has all the features you would need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. Looks good and has all the working features a small business would need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and efficient. Only drawback is when phone on speaker mode..its sometimes hard for others to hear me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and install very pleased with the quality of the product.

    I would recommend this to a friend