Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 190 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

83%
would recommend
to a friend

Customers are saying

Customers enjoy the ease of use and installation of the Smart Lock Bluetooth Keyless Home Entry, frequently praising its auto-unlock feature and compatibility with iPhones. However, some customers experienced issues with connectivity and noted the lock's size as a drawback. Concerns were also raised regarding battery life and compatibility with certain deadbolts. Overall, the positive feedback on ease of use and security features is balanced by negative feedback on connectivity and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 190 reviews
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was decent but it gets stuck on the weather stripping of my door and doesn't fully close.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lock, really great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a whim a few weeks ago, and have just loved using it. Issuing temporary "keys" to friends and neighbors is a great feature. I highly recommend pairing this with the August WiFi connector, which lets you communicate with your lock from...wait for it....anywhere in the world. Pretty cool. Love this device, and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock for an Apartment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install easy set up very happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and performs like described. Have not had any issues with the lock itself just the wifi link.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock if you have kids they don't need to remember their keys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great security lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I would definitely recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As expected- good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected- good product- works as explained in the manual

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    time saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great most of the time, sometime it doesn't want to connect with my S5 Android.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and no problem with the app. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your privacy is important to Best Buy. For more information on how Best Buy protects your privacy, steps you can take to protect your personal information and alerts on privacy risks facing consumers, please visit the Best Buy Privacy Hub.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month of use. When it works, it's a marvelous thing. But 30% of the time it doesn't work as expected. Had to reset the wifi connect twice. It takes about 30 seconds to connect sometimes. It still need improvement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, seriously thinking in buying add ons from August

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and safest buy of the year!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were first going to go with just an average keypad lock for our door but accidentally ran across this. We were skeptical as we hadn't heard of it before but after installing, I honestly wish I could've had this years ago! Definitely best and safest buy of the year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lock is super convenient and easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work ok but ended up returning because it was not the best. Would work sometime but not others. Will wait for next model.

    No, I would not recommend this to a friend
    • Brand response from August
      Posted .

      Sorry to hear about any issues. Our support team is here if you have any questions - they can be reached at [email protected]. AugustHomeInc

  • Rated 5 out of 5 stars

    Really cool home automation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works well. Unlocks door when I get close to my house. Allows me to see if the door is locked while I'm sitting on the couch. Even allows you to give access to other people electronically, although I haven't used that yet. Very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lock works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works very well and the system is very simple to configure. it is a bit tricky to align so it does not hang up but if you get it set so it does not hang up it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It does everything it supposed to do. It can only get better with updates and other app integrations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    locks with smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well can open or lock door when not at home. Works well with the smartphone and can check if think forgot to lock door when leaving. Also other features that have not used but can was a good choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good lock but needs improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it takes time for the lock to open and it is faster to use a key. Love it when it works like it is supposed to. Thought it would be better with the connect but it is still hit or miss.

    I would recommend this to a friend