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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 92 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the One - PlayStation Edition (Lightning) - Mobile Gaming Controller for iPhone - 2nd Gen for its portability, ease of use, and functionality. They appreciate that it brings the classic controls of a game system to mobile gaming and allows them to enjoy PlayStation games on the go. However, some customers express concerns about its compatibility with Xbox and the price, while others wish it could accommodate phones with protective cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 92 reviews
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it to anyone who has difficulty controlling their cell phone, they can use this control that will change your game player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat actually playing on your phone in a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day an amazing product love how easy it is to use and adapt as well as the external charging port so that way you could game for hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back bone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back bone is fun especially if I can’t play on my PlayStation because someone is watching tv so I use the back bone and still allows me to play my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Button, Compatibility

    Rated 4 out of 5 stars

    Remote Play Made Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Backbone Gen 2 as a means to test the waters in terms of using the Remote Play function on my PS5. The Backbone connects to the iPhone and you are immediately instructed to download the Backbone app, which shows you the different features of the Backbone, calibrate the control sticks, and sign up for a paid Backbone subscription service (this is 100% optional). Using the Backbone, the action buttons are easy to press and make a clicking sound, the D-pad is responsive, the analog sticks are a decent size and click inward to simulate L3/R3, and the L2/R2 buttons have a bit of travel to them like on the DualSense controllers. The L2/R2 buttons don't have a lot of tension so my only concern is that they will wear out prematurely. As long as you're not death-gripping the Backbone and don't drop it all the time, it should be fine. I have two major cons for the Backbone. The first is that, even with the included Small adapters in place, my phone will not fit with the protective case on. I have the Otter Box Symmetry Clear on my iPhone 13 Pro Max and the connector will not reach into the port, even if the adapters are removed. The second con is the orange Backbone button. If you press the button quickly, even by accident, it automatically takes you to the Backbone App and kicks you out of your Remote Play session. If you hold it down for about 1/8 of a second, you can access the Control Center on the PS5. Holding it down for 1/4 of a second will take you to the PS5 Main Menu. Holding it down any longer than that will take you to the Backbone App. I really wish that they would make the orange Backbone button function more like the PS button like on the DualSense controller, with an extra long press taking you to the Backbone App. This was never intended to be the ultimate replacement to gaming on the console itself, but rather intended to be a complimentary accessory to the core experience. And for that, the Backbone is a good accessory for anybody looking to take their console gaming on the go, without fiddling with carrying an extra controller and what not. 4/5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect.love the color..perfect for gaming when bord.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, just make sure you don’t have any charging port issues or it might disconnect randomly. That was my issue so I returned it, would’ve given it a 5 star but I think the build quality could be a little better

    I would recommend this to a friend
  • Pros mentioned:
    Portable
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this is great. It’s like taking PlayStation on the go just pop your phone and you’re ready to go the only floor is that the way the phone fits in the next new iPhone you get it will be unusable because the plugs are different but other than that, it’s great if you wanna keep your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but make sure to get warranty on it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but really get warranty if you plan on purchasing this. Its great, it works well it gives like a .5 second delay on remote play for either steam, xbox or ps but still is great. It works fast and well with other mobile games too but it can unfortuanely bug on you. Got mine like a month I believe and not too long ago it started acting up for no reason. The whole left side doesnt work and acts up while the right side is completely fine. It also makes it works as if they were “headphones” which is weird and annoying. Many have had this issue so I really recommend getting warranty if youre getting this.

    I would recommend this to a friend
  • Cons mentioned:
    Button, Price

    Rated 1 out of 5 stars

    Overpriced unreliable trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Small cramped and awkward ergonomics. Constant “disconnect” errors even when held still with no active usage or physical stress. Button layout shows Xbox buttons in iPhone native apps like Genshin Impact. Many advertised “features” paywalled behind obnoxiously intrusive spyware app. Grossly overpriced. Just get a good clip and use a real controller for an experience miles ahead in comfort and functionality for 1/10th the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great on the road and at home could use some upgrades to fit phones with a phone case other then that i have had a lot of fun with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone One is an impressive mobile gaming controller that truly enhances the experience for iPhone users. It's incredibly easy to set up—simply plug it into your phone, and you're ready to play. The build quality is solid, with a sleek, ergonomic design that feels comfortable in the hands for extended gaming sessions. What really stands out is the seamless integration with iOS and the wide compatibility with games. It works not only with native games that support controller input but also with cloud gaming services like Xbox Cloud Gaming and PlayStation Remote Play. The buttons are responsive, and the thumbsticks offer a smooth, precise control feel. Another highlight is the Backbone app, which acts as a gaming hub, offering a personalized feed of your games, as well as access to exclusive perks, guides, and news. Plus, the addition of a headphone jack on the controller itself is a thoughtful touch, eliminating the need to fiddle with your phone’s audio settings during gameplay. Overall, the Backbone One is a must-have for anyone serious about mobile gaming. Its functionality, design, and ease of use make it one of the best mobile controllers available for iPhone users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More testing needed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated this product 5 stars if not for the issue with game compatibility. Initially, it felt like I had a fancy bone-shaped paperweight, as my dog might have used it before I could. The game I was trying to play was Wuthering Waves. Although controller compatibility is now functional, I was disappointed by the wait, which lasted approximately 6 months. More collaboration with game developers should have been conducted to ensure compatibility before making any definitive claims in marketing materials.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Portable

    Rated 5 out of 5 stars

    On the go gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an iPhone gaming controller this is the one. It’s sturdy. Easy to use! Great for on the go gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and very well built. No lag input on phone so if you got a good connection your set to go. Played MHW and ran and performed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Works well

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well Love the controller Easy to use…..

    I would recommend this to a friend
  • Cons mentioned:
    Xbox compatibility

    Rated 5 out of 5 stars

    BackBone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games on my phone. The only problem is it has PlayStation buttons where my games have Xbox so it’s confusing on what buttons to press. But it’s still a overall great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and satisfied easy to use definitely buy again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great game control adaptation.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to play classic games on the phone. Easy to setup and very customizable. Brings the classic controls of a game system to a more mobile era of gaming. 10/10 would buy every time.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it’s handheld, but I didn’t like the fact that you’re limited to some games on the app overall great accessory for PlayStation

    I would recommend this to a friend
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