Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set-up went well very professional. Would recommend the Geek squad
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar was installed easily. Sound is good in a large room. Hardly notice it installed under the television.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric did a great job with the setup. Everything is working great.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job setting up our sound bar and TV.
This review is from Soundbar Setup
I would recommend this to a friend- Cons mentioned:Remote control
Rated 5 out of 5 stars
Defective sound bar or remote.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a thorough inspection of the product and the installation. Apparently it was defective as he could not get the remote to interface with the soundbar. Item returned to store.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
VERY efficient!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My GS tech was knowledgeable and thorough, although he took an hour to hook up the new Denon receiver, connect everything, and then program my Harmony universal controller. But since I could NEVER do this, I am very grateful for his work! And at 20% off, it was a good deal!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Gook squad is worth The money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents measured everything before mounting and ensured it was what we wanted. Excellent work
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
The RIGHT Person for the Right JOB - Knowledgeable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek was extremely knowledgeable on setting up the sound bar - I bought a LG TV & then bought a LG sound bar - I was extremely comfortable with the Geek setup person - he explained the setup as he went on & even programmed my remotes from 3 to 1 - What a difference it made in viewing!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad was awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad had this set up in minutes, and quickly showed me how easy it is to set.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
What's wrong??
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the service was good. The ending result was no. Had them out for the rear speakers and the got them working. Later when went to watch a program the rear speakers were not working. Called them back out on a redo and the said that I had to be on 5.1 or better. That made sense. Later I went to watch a movie on 5.1 and no rear speakers. Had the volume up also on the rears. Spend a lot of money to not be very happy with my system. I expected surround of Bose quality and it just doesn't seem to work for the remote rears.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek squad fixed my sound bar connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was amazing. Knew exactly what was wrong with my sound bar connection and fixed it in record time. And such a nice guy
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Sound great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly and knowledgeable taking their time to answer questions and review functions with me.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Installation service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional, couteous and simply wonderful! Thanks!!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quick and easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my soundbar and receiver while minimalizing all the cords and making it look really nice and the usage was very intuitive.
This review is from Soundbar Setup
I would recommend this to a friend - Cons mentioned:Soundbar
Rated 4 out of 5 stars
Bad equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent determined for us that our nearly new sound bar is bad so we need a new one. Oh well!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, professional, installed quickly and properly. Both guys were good and knew what they were doing
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installed as per instructions (theirs, not mine)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mount was properly installed. Not a thrilling review, I understand, but how much can you say about a TV stand?
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Awesome service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always happy with the technicians. They go Above and beyond for their customers!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad instructed me on its operation.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed the sound bar after my initial installation failed. They were confident, professional and friendly.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always friendly and get the job done right the first time.
This review is from Soundbar Setup
I would recommend this to a friend