Customer Ratings & Reviews

Second home using Geek Squad services! Great service! The installers were knowledgeable, fast, and clean!

Excellent service from John W. and his Geek Squad installation team! They mounted and setup my TCL 85' TV, removed my old 85' TV and installed an in wall cable concealer kit (recommend for clean look mounting a TV). Friendly, patient, and professional installation. I would never have been able to do this installation myself. This is the 3rd big screen TV that John has installed in my house. I always receive excellent service from him and the Geek Squad installation teams!

After almost two years, my mount that was not installed correctly ( anchors in studs) came out at one corner, so this time the geek squad came out and fixed that issue, and did a great job, the last time it was a sub contractor, I still had to pay for an install but now I know it’s done properly. Thanks

Mounted at 83inch OLED. Initially was going to hand myself, then the monster arrived. Decided at my age and hire a pro. Easy to schedule, two techs showed up within the 2 hr window. Professionally installed. Cleaned up and disposed of the packing materials.

The agents that came out were very nice and did it so fast and efficiently definitely would recommend the service. It also wasn’t one of those awkward we have random people we don’t know mounting our TV moments they were very talkative and nice.

technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend

The agents mounted my TV quickly, efficiently, and were professional and polite. We had a great experience. We decided to buy a microwave from Best Buy and have geek squad install that as well.

Service tech was on time. Efficient and very professional. He had everything he needed to mount the TV and did a great job setting everything up.

The Geek Squad was timely, professional, friendly and were extremely diligent and knowledgeable on the wall mount and TV set up! Jonathan Holy was so helpful in getting our TV connected and up and running. We are thrilled with our investment in this TV!

Bobby and Cody was on time. They completed the work in a timely manner and they also gave me suggestions for the other rooms on how to mount the TVs. They were so friendly and very professional.

I didn't read the reviews before buying an 83" LG C3 OLED and I'm kind of glad. Even though it seems like high ratings for large TV installs, there are a lot of negative reviews with pics to prove it. But I was fortunate enough to have a very good crew. Positioning your TV is, in my opinion, the responsibility of purchaser and NOT the installation crew. I taped off the center of my media room and I also carefully measured the height of my center channel speaker and taped off the minimum height that the OLED should be at or above. I have a nice HT setup with a ton of electronics, so the reviews where the TV fell off the wall definitely worry me. I bought the heaviest duty Sanus wall mount though, so hopefully all will be ok for the time I own this and maybe even the next TV. I plan to leave the TV back against the wall when listening to 2-channel music and then pull it away (~30") when viewing a movie, NFL football game or a TV show. To be honest, I with the Sanus mount wasn't so jankie. You can move it around if you sneeze. It should be tighter and harder to twist or move it side-to-side. But that's not the Geek Squad's fault and could be adjustments on the stand itself to firm things up. I will look more into it. Anyway, the 36" height marked with blue tape and the center of my room taped onto my carpet were both met with precision. And I mean nearly exact precision. 36" were observed with a laser measure on either side of the OLED. I spent the day after moving in all of my racks, equipment and speakers and all lined up beautifully. I am happy with their professionalism and attention to detail. Thank you!

The techs were very professional and treated our TV with care. They were informative of what they were doing and were able to answer all questions.

Amazing work from a solid and friendly team. I was going to hire a contractor to get the TV mounted but I do like the Geek Squad service and warranty so I decided to give them a try. They got my 77' OLED TV on with no issues and the thing looks just phenomenal. Highly recommended!

My experience with the installation team was amazing!!!! Tara and Johnathan were respectful, knowledgeable, and incredibly competent!!!!! I was so pleased with everything they did!!

There were two guys that came out to mount and install my 85 inch TV. They were both personable and answered all my questions and did a very good job with their work.

Excellent job! Have used Geek Squad for several in home TV mounts & always exceed expectations. Prompt, professional & wouldn’t use any other contractor! Thx for your expertise!

i love best buy client from many years and till working on best deal each day i like the setup service best buy provide and i order this from other state to state delivery to mom and she end up very happy with the services guys and how easy and fast they install the tv i order for mom i am sure they do the best to conect the tv to internet cz mom dont have it . that was so nice . from them . the xplanaition for tv and all info they provide was great one. thanks BB

I bought a wall mount because I was unsure of strength needed for a 50" TV, but it turned out we could use the existing mount, so we saved money there. Installation by Geek Squad rep was friendly and expeditious. Did all the settings for us in terms of best display for the room, and ensured all applications were working. Exemplary service!

The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

Installation was top notch and came out perfect. Time was taken to avoid messes. Attention to detail was key as installer took extra steps to make certain install went smoothly. Couldn’t be happier with results.