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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 4,480 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best quality, awesome look, and backed by Apple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! they are the best because they sound better than the apple headphones and they have some good base. The best thing about these headphones are they actually have bass, and also they wrap around your ears. The color is very unique, and I would recommend these to anyone that wants some real headphones and have the backing of apple.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Could use more bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression is the bass sounded hollow. But as I used them I’m not sure if there was an update to drivers on my iPhone or power beats but they sound much better now. I love the way they automatically connect to all my devices like AirPods but fit my ears way better than AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these. I have tried many different high end true wireless earbuds & noticed that I needed ones that wrapped around my ears in order to stay in place & not fall out. Once I got these my search was over. They work well & connect easily (with an android phone as well), the battery life lasts a while and the functions on both mirror each other. These have been perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best earbuds I have ever seen or used. I have this for about 3yrs. It never gives up or damage. Many time I forget it in my pins pockets and do laundry. After wards It still. It's the best of the best. I have used many earbuds, but not like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good sound and battery quality but inconvenient fe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and battery are great. I experience frequent connectivity issues where only 1 bud will connect until i put both back in the charging case and then back in to my ears. The automatic pause/play feature when you take the buds in and out of your ears are more of an inconvenience at times than a benefit, especially if im just taking 1 bud out to have a conversation or listen to my surroundings. All of these features may be able to be fine tuned through the app or reading the manual but i havent tried it yet. Overall a quality product with minor inconveniences

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Best earbuds I've ever owned!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and crisp with these ear buds. They are my favorite of any I've owned! I love the behind the ear hook on them because I never have to worry about them falling off. The sound is great, I just wish it was slightly louder!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    better choice of AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for use at the gym. Sound quality is great, they stay nice and secure while on the treadmill, doing sit ups or using a bench. Buttons are large enough find and use pretty easy. only downside I have found so far is when you start sweating, sometimes a bit gets into the ear piece and muffles the sound. Most cases it's easy to just pull the earbud out, squeeze and wipe the tip, put it back in and get back to what you were doing. Doing that while running on the treadmill is a bit more tricky. I would still recommend these over the regular AirPods for sound quality. If you want to similar sound quality you can go with the AirPod Pros, but I would recommend getting the earhooks or neck cable if you plan to run with them (just to be safe).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent sound quality but some issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work similarly to my AirPods, and sound a little better. However, the connectivity seems to be worse. I’ve had multiple times where one ear works and the other doesn’t. Happens more with these than it ever has with my 3 year old AirPods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Could be louder. Fits as expected. Charging case is a bit on the big side.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sounds and most importantly does not fall out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice set of Bluetooth headphones good sound quality for the noisy Gym I do have more expensive headphones but I don’t want to wear them in the gym. It stays in my ears which is most important and it’s loud as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best ear phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very picky on my ear phones and by far these are the best i found! They mold to your ear and they are super loud! Great for working working out cuz they stay in your ear and loud when you don’t want to hear anyone around you! I’ve also had another pair for over a year now just happen to get these for my son cuz he loved my beats the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pair of earphones, I’ve use them at the gym for the most part and love the fact that they stay on my ear the entire time and sometimes I forget I have them on because they’re very comfortable. I’ll definitely recommend these to anyone who’s active like me and loves to workout without having to worry about them flying out of your ear. The sound is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrap great around your ear. Used them for running and working out never had a problem with them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great workout earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout earbuds! Long battery life - I ran 4 miles and still had 90% left after about an hour. They sound quite good and are comfortable. Transitioning between Apple products is truly seamless. One last nice thing is you can still hear cars on the road with these in. Price was nice and the refurb seemed like it was new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews stating the sound was not great and I completely disagree. I usually only wear one unless I am running. I cannot hear any outside noise with both in. I usually only turn the volume up 1/4-1/2 way otherwise it is too loud. They stay in place when I workout, charge lasts a very long time. Love that the charger is the same as the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of powerbeats pro (I destroyed my first pair.. don't ask LOL) I absolutely love these earphones. My old ones lasted for about 5 years of abuse and they fought hard til the end. These refurbished ones are fantastic and less money and the same quality. Love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful sounds. amazing fit for my ears. Id definitely order these again or recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wire free ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds for anything you want to be doing. Working out, running, useful at work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great but hurt a lil

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and i love that they stay in your ear during a run. My otjer earbbuds constantly slip out. Its also nice to have these when flying bc of how well they stay put....only downside is it does hurt my ears. I can deal for the sake of not losing them when active but i still wear my other ones most of the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Workout Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I daily the AirPods Pro, but for working out they can be annoying as they fall off easily. That’s why I decided to buy these as they’re perfect for running and sports training. I’m a bit of an audiophile, so while sound isn’t perfect, it’s still really good! Unlike other Beats headphones/earphones I’ve tried, the bass on these doesn’t completely overwhelm you. If you can find these cheaper on sale go for it! They also came in perfect condition.

    I would recommend this to a friend