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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,480 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, there's no other like it. It has good sound quality and lasts a long time with the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they don’t fall off while walking, running or doing any type or strenuous type of activity. They hold a charge for a long time. I bought a pair for my dad also, just for him to listen to his old school chillin in the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You wont be disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for moving around. I like that it is secure in my ear, the sound is great and i can control volume from my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect to wear on your workouts or runs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to turn the volume up/down while working out. The sounds is perfect and super comfortable. Also, very easy to connect to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity, Volume

    Rated 3 out of 5 stars

    For the price, I shouldn't have a single problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is nice but sometimes it'll sound weird, like the audio cuts out a bit and i have to reload the video or song. Theyre super comfortable! However i find that i have to turn them up pretty high to be able to hear them over background noises such as a fan blowing. That's normal but a pair of Bluetooth headphones i have from walmart dont need to be turned up nearly as loud for me to hear. Also sometimes they just have trouble connecting. Considering how expensive they are, i shouldnt have so many complaints. If it was cheaper i wouldn't care at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE this product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his beats! The different size ear pieces are a must! He was able to customize them to his liking. They have never fallen out while working which was a huge complete of other brand name earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them after not getting earbuds to stay in my ears during serious workouts… they stay put, sound great and the automatic ear detector works perfect… Totally worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    best by far

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far they have been working at the top of my list I drive for living the sound, battery life,how comfortable they're matters easy us use and one issue that most of the other bluetooth sets i've bout and gotten rid of, is that I expect to turn them on and work great for beats they work and take all the use I give them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, and sound quality is absolutely perfect. The earphones hold perfectly in place even during HIIT, and the sweat resistant makes it better than apple AirPods. The charging case is indeed a bit bulky, but doesn't marginalize the value of this earphones. yes, it is pricey, and could have been $50 less, but its beats!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    GREAT SOUND AND SOLID SECURE FIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several high end earphones including GALAXY BUDS LIVE AND PRO which I love. These POWERBEATS PRO have a better sound and they fit more securely so I use them for my sports activities. At first I had some difficulty with the bluetooth connectivity but then discovered the method of securing the connection automatically by using the little button on the case to make the connection permanent and automatic. Now I am very satisfied with the auto bluetooth connect, the clear and measured sound and of course the tight secure fit. Not gonna give these up any time soon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Gym tunes!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go-to gym headphones. They were refurbished and I have never had a bad experience with products like this through best buy. Sound is great and no matter what kind of activity I am doing, they stay in. Water (sweat) is not an issue. Battery life is great. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Light and great sound quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light and great sound quality. I sometimes forget they are even on my ear. Its nice to be able to use one or both with volume and button control on both sides.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for mountain biking

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Powerbeats Pro on a recommendation from a friend to use primarily when mountain biking. They stay comfortably snug in my ears during long rides. Sound is good, battery life is great and controls are great. These check every box for me. I wish I discovered these before my AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough good things to say about it. I still have the powerbeats2 wireless but since these are totally wireless, they are fantastic. The sound quality, battery, and immediate connection once they go on the ear is a huge plus. Great in the gym. So comfortable, you barely know you have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Stellar Experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a year ago, I took a chance on the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones. To my delight, they performed like new right out of the box, a testament to the rigorous testing and restoration process they undergo. This is a unique feature that sets them apart from other refurbished products. The durability of these earphones is commendable. They've been through numerous workouts, accidental tugs, and even a couple of drops, yet they continue to function flawlessly, which speaks volumes about their build quality. The adjustable, secure-fit ear hooks are a game-changer, offering a sense of security and stability that I hadn't experienced with other earphones. I can go on long runs or intense gym sessions without once adjusting them, which is a massive plus for me. Another area where the Powerbeats Pro shines is its ease of use. The controls are not just user-friendly; they're empowering, making it a breeze to change tracks, adjust volume, or take calls without breaking stride. However, it's important to mention that being a refurbished product, I encountered a minor hiccup a few months in. A false contact issue developed between the case and the right earbud. While it's not a deal-breaker and is somewhat expected with refurbished or heavily used products, it's a minor issue that you can be confident will not significantly impact your experience. Despite this, the experience has far exceeded my expectations for a refurbished product. The Powerbeats Pro has been a reliable workout companion and seamlessly integrated into my daily life, offering unparalleled comfort, convenience, and sound quality. They offer an exceptional experience that rivals that of brand-new products, making them an excellent choice for eco-conscious and budget-savvy consumers.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats, unbeatable techology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality Sound, Comfortable to wear all day, and at a great price point. Highly recommend this product to anyone who likes Quality Sound all day Comfort

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible and the microphone is great for calls. I love the fit because they are very secure on my ears. The battery lasts a long time. I can go days without charging them. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. I expected more bass. They do fit great. Also like the color blue on the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    BOMB BEATS GREAT PRICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds Excellent sound great fit because you get 3 different size rubber inserts which is great for my small ears Lol. Great on sale price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, phone calls are good and last a long time had for 2 years plus

    I would recommend this to a friend