Customer Ratings & Reviews

There's a reason Applecare is not offered on refurbished items. This will be my last time buying these worthless products. This started manifesting issues not long after I bought it. By the time I realized that it was the headphones and not a lack of charge, it was too late to return. The right bud doesn't always charge in the case. Then, when it does, it's the first to drop sound even when it's charged. This is a piece of junk. It seems like Best Buy takes these faulty products from customers, then they get their Geek Squad technicians to blow some air in it, then repackage it as "refurbished". They are never fixed, just repackaged. Absolute rip-off

This was a present for my wife so I had to ask her. Best headphones I have ever had. Sound quality is amazing and very comfortable.

Very secure on ears. Nice sound. I have small ears..hurts on inside ear after lengthy use.

Battery life isn’t long. The part that go over your ear should be a little softer.

 love the Bluetooth headset works excellent will recommend that

These are great for exercising, but a little uncomfortable for me. Sure that’s part of it in order to make sure they don’t fall out, but I like the air pods pro better .

Product came exactly as advertised. Enjoyed the experience and the Best Buy sales representative very supportive.

I really liked them but the sound on these could have been better and they do hurt your ear when you use for a long time. The charging case is super big too.

This set replaced a set that I have for the last few years. They work GREAT!

Great fit. When working out it does not move or fall out. Could be a little loader but that’s just because I like it too load .

These PRO buds are awesome and have great battery life. They keep me motivated during my workout session as that I don’t have to worry about them falling out my ear.

I would have given it a 5 star rating if the buttons had programmable features like placing caller in mute. If you purchase these strictly to work out then you can’t go wrong.

Love how they work. They do hurt my ears a little after wearing for a while but easy to connect and answer calls.

I lost the first one at the gym. Then I bought a 2nd one. Relevant & great product!

Love this Bluetooth. Makes my work easier don’t need to hold my phone while talking

Some of my favorite headphones I’ve ever owned. Lost my old pair and purchasing another.

I cannot get these to sit snuggly in my ears as much as my BeatsX. And the over-the-ear design is a bit awkward when wearing glasses. However, the battery life is better with the Pros. I wish the case had MagSafe charging. Given the chance, I would buy the AirPod Pros instead. Great sound. Logistically Awkward.

I love beat earpiece a lot, have bought four of different type so far. I bought the bud for two of my friend and one for my baby brother and this for myself.

Got them on deal and again the price dropped! So had to return and place new order but refund proceed is slow! Happy with the purchase!

I have not had any issues with the refurbished earplug item. The earplugs are will worth the reduced price.