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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4487 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,487 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way these feel so comfortable in the ear the sound is amazing a definite must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a refurbished product that has bee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a refurbished product that has been thoroughly inspected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rehan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Very very good and i am very happy and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Best Buy companies because everything I buy it’s coming faster and excellent condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great haven't had any problems with them and i love them im more flexible with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these - bought as an early Christmas gift. She uses them at college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my apple products, although I wish they would ask before changing devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Comfortable and stay put even when sprinting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST purchase I’ve made in a LONG time. They are comfortable and the sound is GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beat’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them great sound comfortable and for me it stays in place

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Did not work out of the box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Could not connect to my phone. Do not buy refurbished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great at the refurbished price. I bought them full price and did not think they were worth $250. Definitely a win as a refurbed pair. Great for calls and working out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earbuds for all occasions I would recommend these for anyone for sporting and everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats! Has awesome sound and battery last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them one of the best things i have bought myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerbeats pro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These power beats pro look and feel very sleek, the sound is very good, a couple of backdrop is the charging case is huge and heavy, not pocket friendly for runners and, I was not able to get a noise isolation. As a headset is great.Pairing with your iPhone is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great pair of Bluetooth headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of exercise headphones. This is my second pair and they work great. The pairing is easy for apple devices and to my Garmin watch. Definitely would recommend to others. The sound is great. The only thing is the case is a bit bulky but not a huge deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, but expensive for this version, for the moment I find it too expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to get both of the earphones to pair but after I got them paired, the sound is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for Runners

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid runner I love these; they’re perfect. As a consumer, I want something I can rely on to work properly. Especially when you pay big $ for a pair of earphones. These do not work all the time. If I’m not pulling them directly out of the box which has been on the charger, they may be dead...or only the right one will work. That’s not cool.

    I would recommend this to a friend