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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4487 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,487 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for me. I will definitely buy another pair in a different color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. They basically installed themselves on an iphone and I was able to locate one of the buds when it got misplaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones and there are nicely done thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable to wear. I run and play basketball with them in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Ear Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Son, he is a little hard of hearing & they are fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good. The only problem is they hurt the inside of the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun color choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift and they love it hooks right up with the iphone by just opening the case, very similar to the ipods but they have the ear loop so they dont fall out

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Left earpiece will not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good for two weeks and then the left earpiece started disconnecting and the stopped charging. Checked several reviews online and this appears to be a issue with a lot of other people, too. I returned the beats and will do a review after three weeks of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No charging cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t come with a charging cord. But other than that they work well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as expected! Sound quality is amazing. They stay in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and fits my ear perfect and good for exercising

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds nice fitment would buy again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BANGING SOUND!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YESSSS!!! Just YESSSS!! You need these, they need these, we ALL NEED THESE BEATS!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life Great for gym Refurb headphones but brand new ear tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gym item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to take to the gym. Wouldn’t have them on as everyday use. Only for gym. Connection is okay.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The fit my ears great. Great sound! Great price. Great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and comfortable earphones. Sound is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for the win!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headphone brand I've ever used and I have tried many!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great everything so far so good thank u very much

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible purchase. They arrived in a dirty charging box. The left one would never connect to the phone and the right had so much static you couldn’t hear a thing. We’ve definitely had luck buying Geek Squad refurbed items for Best Buy in the past but unfortunately not this time so item returned

    No, I would not recommend this to a friend