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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4496 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 4,496 reviews
  • Rated 5 out of 5 stars

    Son loved them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my sons bday and he loved them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was refurbished and upon arrival the microphone didn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Aplliance are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I can buy love best buy love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product, and wait till its price drop, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most used electronics I own. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use best ones yet. I’ve owned all of the versions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    These things suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair as these things break down somewhere and shut off at 55%. I will never buy these things again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my daughter and she loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for any kind of activity! You can’t go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Wear These Every Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot what my life was like without these earphones. The sound quality is great, as you’d expect from Beats. They do hurt to wear for some people at first, but wearing them often helps your ears get used to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unplugged!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose these over the AirPods and I am not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headphones. Light. Good sound. Comfortab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for working out at the gym.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understood this was a refurbished item but it came without the little ear cushions. (Not sure of the actual name)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had for even 60 days and one doesn’t work-shows no longer returnable. Will be contacting store for warranty info

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right side only worked intermittently, and the overall sound was horrible. I returned them today and purchased different ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So good, I am still figuring them out. I like the sound quality and they fit on my ear like a glove!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product exceeds expectations very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but battery is good for about 3 hours.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the product since one of the earbuds was not charging at all. I am very disappointed and wonder about the quality check of Geek Squad certified products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Great bass! This is my 3rd pair! Been a huge fan since the day they came out and haven’t used anything else since. I keep one pair in my car one at my house and one at work.

    I would recommend this to a friend
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