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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats power beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. Bass is good. At first I tried to pair them to my phone, them I called Best buy and they told me that I had to download the Beats app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Works great, can't really tell it's a refurb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty darn well, no complaints. Fit well out of the box, with included ear tips. Seems to work as well as any new item, battery life is good, performance/sound good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality Product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and fit! I use them for running and they stay on great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome for hours of constant usa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because my earbuds were killing my ears after hours of conference calls. They sound great, are comfortable, have great battery life, and the mics work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!! I will not go back to Apple AirPods. Had 4 pair and these beats are clear, hard to loose and cancels out noise when both are in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Good Quality Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good stay put. I wear them while working out. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable. The sound quality is great and they stay on my ears! The wireless connection is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    High quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and battery life is really great. Easy to connect but multi connectivity feature is missing. I have to disconnect each time to connect to other device. My ear started hurting using longer period of time. So I returned it. I received item like new condition. Highly recommended if you have big ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Geat sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Plus they stay on the ears much better and are more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber tips can be changed to get a better seal inside your ears. Pairing them is super easy, just open the case in proximity to your IPhone and it puts immediately. Great for the gym!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Little ears no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for people with Little ears. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great Bluetooth earbuds that don't fall out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way I knew that this product was refurbished was the box, it was a little dishevelled-looking but the actual earbuds were in mint condition. The battery lasts forever, I've only used them for an hour at a time so I can't say much to be honest, but it's been a couple of weeks and I haven't had to charge the case at all yet. When I first put them on I did a bunch of jumping jacks and burpees and they didn't budge at all. I tried cheap earbuds before this but they all kept falling out because they didn't fit well inside my small ears, but you get what you pay for so I invested in these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good , but not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished after several pairs of inexpensive ones from Amazon. They do pair seamlessly with my IPhone 13 and Apple Watch.! I use them for running and lifting weights and they do seem to have a problem with my sweating. They do not seal outside noises and the sound is definitely made for hip hop music (bass response is excellent). I don’t feel that they get that loud and I have to crank up the volume when I’m running outside. The charging case is huge and if you have to double check that both earbuds are seated in the case exactly or they won’t charge. (Learned that the hard way after throwing them in my gym bag in the morning and by that afternoon when I went for a run one was dead). The good thing is that it only took 15 minutes to charge to about 76%. They are nice looking. I don’t think I will spend this amount on my next pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Long battery life, easy connectivity, hurts ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy these connect to iPhone. The battery life is nice and long and a 5 minute charge gives you an hour of use. Sound is good and people don’t seem to complain when I speak on phone calls. The only draw back is that they hurt my ears after an hours use. There are so many pros to these earbuds but I am still not used to the bruised ears. Bought refurbished otherwise just too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gotta love Beats!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all the great things of airpod pros coupled with the security of knowing they cant “fall out” like my airpod pros. I use these for walks with the dogs and runs for exercise. HIGHLY recommended. If something is better i am all ears but understand i have noise cancellation on. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely recommend these headphones!! Great sound and call quality! As someone in the trades I need something that won’t fall out of my ear and these do the trick!! My pair was refurbished and they still sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded phenomenal, but wouldn't hold a charge for even a couple of days. Sat in the charging box for 2 days and there was no charge left in the box or buds. More of an apple focused product, android users beware

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless beats worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this purchase. They sound great. Connect to my phone great and last all day. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits good and sounds great. Easy to use and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about this set of headphones! Always last long life and weariness!

    I would recommend this to a friend